We have been going to NELC for years (literally 8...for three children) and consider them a partner…read morein our childcare arrangement. Ms. Adeeba and her daughters (it's a family run business!) are respectful and knowledgeable, and we have only had good experiences with the teachers there. They allow part-time, are flexible at accommodating schedule changes, and offer a sibling discount. We trust and value the team at NELC.

Our Experience with New Edge Learning Center: A Cautionary Tale…read more As a first-time mom, I was understandably anxious about finding the right daycare for my daughter. After meeting Adeeba, the director at New Edge Learning Center, I initially felt reassured. She encouraged me to ask questions and emphasized the importance of advocating for my child--a sentiment I took to heart. However, our actual experience turned out to be far from the supportive environment she promised. The Issues We Faced: 1. Dismissal of Medical Advice My daughter has sensitive skin, and her pediatricians at Annapolis Pediatrics, a highly regarded practice, recommended using Aquaphor to manage occasional breakouts caused by weather changes or teething. Adeeba repeatedly dismissed their professional advice, insisting my daughter had Hand, Foot, and Mouth Disease (HFMD) despite multiple doctors explicitly stating otherwise. She also claimed Annapolis Pediatrics was unreliable, stating she frequently called the health department on them. This forced us to make unnecessary doctor visits, consult a dermatologist, and repeatedly adjust our schedules to meet Adeeba's arbitrary demands, even when supported by medical documentation. 2. Neglect of Basic Needs On one occasion, my daughter went without food for hours. I only discovered this oversight through the Brightwheel app and had to contact the daycare myself to address it. The response was minimal--an acknowledgment of the "mistake." Additionally, diaper changes during nap times were skipped, leading to severe diaper rash. Adeeba's justification was that babies were sleeping, further highlighting her prioritization of convenience over care. 3. Unreasonable Policies and Inconsistencies Adeeba enforced rigid policies, such as requiring a 72-hour notice for early drop-offs, yet failed to provide consistent communication about these rules. When I sought clarification or tried to plan ahead, my messages often went unanswered. The most hurtful inconsistency was leaving my 18-month-old daughter in the infant room while her peers transitioned to the toddler room. Despite our repeated inquiries, Adeeba provided conflicting responses about when she would move up. Watching my daughter stand at the door, longing to join her friends, was heartbreaking. Adeeba's dismissive attitude, claiming, "She can make new friends," only added insult to injury. 4. How My Daughter Was Removed The final incident came on December 20th. I arrived to pick up my daughter, who was dressed in Christmas pajamas, looking forward to a festive day with her friends. Instead, Adeeba had isolated her in an empty room with baby toys, taking her anger at us out on an innocent 18-month-old child. When I arrived, Adeeba cornered me at the door with my daughter in my arms. She coldly stated, "This isn't working out; you don't listen," and admitted to giving away my daughter's spot in the toddler room. Her tone was harsh and confrontational, with no regard for the emotional distress this caused. Adeeba snapped her fingers at a teacher, who handed me my daughter's belongings--all packed up, signaling a premeditated decision to remove us from the daycare. This abrupt dismissal, just days before the holidays, left us scrambling for childcare and deeply hurt by how Adeeba handled the situation. Final Reflections: My daughter's teachers were wonderful and played a significant role in her growth, but Adeeba's unprofessional behavior overshadowed everything. Her refusal to respect medical advice from Annapolis Pediatrics, her inability to communicate effectively, and her retaliatory actions against my daughter were unacceptable. We are now enrolled in a daycare that values communication, care, and professionalism. I hope this review serves as a warning to other parents. Adeeba's claim of running a "business" came at the cost of empathy and the well-being of my child. Check them out for yourself. I wish I had https://www.checkccmd.org/default.aspx

I was very excited for my son to attend Arco Iris. He attended for two years. He enjoyed the first…read moreyear but the second year was not good. I think the school is beautiful and does a great job with marketing. However, I noticed that my son did not learn much. They told me that they use the Univ. of Maryland bilingual curriculum. My son did not learn basic numbers or alphabets in spanish,or much else. The center is also located in a professional building. My son had some behavioral challenges his second year there. He was fine the first year. I believe the owner was more focused on the noise level and the "image" of the school. I removed my son and placed him in a small bilingual center. He learned spanish numbers, colors and alphabet within about two months. His current teacher does not have any issues with his behavior and he loves school. Arco staff was friendly and professional, however I am not confident that they are up for the challenges of bilingual education of young children.

Great school, with excellent and caring management. A true asset to the community and great…read morebilingual environment delivering a nurturing and fun environment.

I highly recommend Little Lambs. Miss Gina is the best first teacher we could have had for my…read moredaughter. My daughter was a true covid baby and was hardly ever around kids her age. I knew it was time to put her in daycare and we were so blessed to find Miss Gina and it just so happened to be with in walking distance to our home which was great for this transition. Miss Gina has been very kind and patient with my daughter. Miss Gina keeps the daycare very clean, organized and welcoming. I appreciate her open communication with any concerns or insights she had on helping with our daughter. All the kids get along really well and have a sense of community. My daughter really learned a lot through the weekly themed lessons Miss Gina plans for them, which are very interactive. She makes sure to include sensory, imaginative and creative play and lessons for the kids. My only regret is not finding Miss Gina sooner! Sadly are only leaving as my daughter is going to kindergarten or else she would stay there longer. We will miss taking my daughter to Little Lambs but will forever remember the time we had there!

This daycare stays extremely neat and organized all day long no matter what time of the day u go…read morethere. Ms. Gina is very good at what she does. My son loves to go here. Most times he does not want to leave at the end of the day... She engages the kids and foster socialization. Are there more stars than 5 stars? Plus 5 stars all the wayyyyyyyyyyyyyyy.

Our child has been here for two years with no issues. They follow her dietary restrictions…read moreflawlessly and keep me up to date on any and all information. They give me amble time to provide paper work and send reminders when needed. My child feels safe and cared for.

My son arrived at Kindercare in Hanover when he was just three years old. The director and staff…read moreat this center have been extremely supportive, and provided a wonderful environment for him to grow and develop into the smart and outgoing first grader he is today. Suzanne, the director is a warm and caring leader and these characteristics are passed down to the staff. My son has always felt at home at this center. When we moved and he started Kindergarten, instead of attending summer camp at his new school and closer to our new home, he asked to go back to Kindercare in Hanover for summer camp. The summer program was filled with activities and numerous field trips to keep the children engaged and ensure a fun filled summer! Although the center did experience a period of staff transition, the director worked diligently to ensure minimal impact to the children. This was not something the staff/director could control so it would be unfair to hold them responsible. The leadership at the center will listen to any concerns shared, and will get to know your child and ensure their needs are met. They supported us in throwing two amazing birthday parties for our son at the center. Years later he still speaks fondly about these great experiences. He was also able to make great friends while he attended Kindercare in Hanover. Due to a military move, we had to leave the center, but were very sad to leave. This is a great family environment and my family and I wholeheartedly recommend Kindercare in Hanover. Thanks to you all for providing a caring environment where children can learn and grow.

I can't recommend that any child would ever be entrusted to this business. I tried them three times…read moreand each time there was a problem which involved confusion and my kids crying who couldn't wait to leave. The final straw was when the children across ages from 3 to about 12 were left grouped together unsupervised with laptop usage. I won't get into details but after their experiences at KTO, children were traumatized. CPS have also been involved due to the lack of supervision among other issues. KTO lied to me about which movies they leave on for the kids and they also threatened me by saying they have a lawyer when I spoke up.

My experience is based solely on a tour, so I can't speak to the actual care or instruction…read moreprovided here. The place is thoroughly run down and in desperate need of a deep cleaning. Rugs were torn and falling apart.. there are way too many items that shouldn't be in a daycare because they just can't be cleaned thoroughly. Kids are expected to sit and play on these filthy, rundown surfaces. The outside play area is really small and not maintained. We were there for 10 minutes but it only took us about 2 minutes to decide that we would never leave our kid there. This is our second child, so we have a fair amount of experience with good and bad daycare centers. Maybe it's a convenient place because of the drop-in option, but it would really have to be a true emergency for me to leave my kids there.

Hands down the best decision I've made for my child's education. She learned soo much, and the…read moreteachers and staff are amazing. This school isn't just a school they become family.

We have had such a great experience with Holy Trinity Christian Day School. As a parent, finding…read morepeople you can genuinely trust with your child means everything, and I truly appreciate the love, patience, and care the staff show every day. Mrs. Randi does a wonderful job leading the school and creating a welcoming environment for the children and families. Ms. Tanzy has always been so kind and dependable during before and after care. Ms. Kierra was amazing with the 2-year-olds during such an important stage, and I always appreciated her patience and gentle spirit. Mr. Dante' and Ms. Nevaeh bring such positive energy into the classroom, and it's clear they truly care about the children. Ms. Kay and Ms. Dyasia have also been wonderful in Pre-K. I've seen growth in my children's both academically and socially, and that means so much to me as a parent. Ms. Kerry is always warm and encouraging in the library, and Ms. Nicole in billing has always been helpful, professional, and pleasant anytime I had questions. One thing I truly appreciate about Holy Trinity is that the staff make the children feel seen, loved, and supported. My child enjoys going to school, and that peace of mind is priceless. Thank you all for the hard work, care, and dedication you pour into the children every single day.

I sent a request for a daycare for my 3 year old for the summer. This is the reply I received…read more Seems odd as I understand it's a private school but the second reply of "do not service" was very odd and short. I am not sure what to think of this school given the reply.... yikes!

Brought my daughter here since she was an infant and the quality of care my daughter has…read moreexperienced here has always been excellent. My daughter loved it here. She loved her friends and her teachers!

Both of our children have attended SPCC since they were 6 weeks old. My daughter is now in second…read moregrade. When she left the pre-k program here at SPCC she was more than ready to move on to kindergarten at her home elementary school. My son is currently in the pre-k program and is exceling and has already learned so much this year. The office staff are very welcoming and involved with the children and the day-to-day events that are happening throughout the center. My children absolutely love all of their teachers they have had throughout their time here at SPCC. We have had nothing but great experiences at Severna Park Children's Centre and we continue to recommend this center to our friends and family.

We had all three children enrolled in SPCC 2010-2015. The teachers and staff were very helpful and…read morecaring. My son started the pre-k program as he turned 3 as well as my daughter until they started kindergarten at our elementary school. My youngest started after she was three until she started kindergarten that fall. The older two were able to attend the summer program. The director of the preschool program was very involved in the day to day happenings at the center. I was able to be flexible and bring the children in during transitioning them into the program 2-3 days a week. I was grateful to have such caring and efficient teachers with my three children. My kids enjoyed being there in the learning environment and making new friends. We had a great experience at Severna Park Children's Centre and we continue to recommend them to our friends.