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    Kids Empire Dallas Firewheel

    3.3 (51 reviews)
    Closed 10:00 am - 8:00 pm

    Kids Empire Dallas Firewheel Photos

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    We went to one of our friends party and we had a lot of fun. Amanda, the party host, played with all the kids and even help to build a "castle"

    Josh T.

    It was cashews sixth birthday and he wanted to celebrate it at Kids Empire. Mother of Cashew purchased the birthday package for 10 kids and you would have to pay for additional kids who show up. LaTasha was our hostess and she hit it out of the park. Things to know, you need to sign a waiver before you enter the main area with the iPad by the register. Another step is taking off your shoes before you go into the main seating area. The kids and jump, slide, run, etc all over the building. They do have some bikes but you have to pay extra, there's time included with the bday package. LaTasha brought us the cupcakes, drinks and helped pick up after the party. This is a safe place to have a party so we recommend the place.

    Trash in ball pit, and barely any balls.

    To start off the price is not worth it. The place is messy and dirty, it's basically ran by teenagers, they seem like they don't want to be at work and just have bothered faces, seems not friendly. This place is a no shoe area but yet the floors are not well kept, The toddler area is nasty bottles, masks and tissues everywhere. The high chairs are dirty and are greasy like, whole place needs a good professional clean and to teach employees sanitation. My daughter cut her arm on of the toddler equipment because the zip ties are badly damaged and exposed. Ball pit barely has any balls, and the ones that it has are damaged all squished. Same thing with the Lego/block area. This place needs work, payed $44 dollars for a toddler and and small child just to receive horrible service not worth it. Honestly I would like a refund don't think I'll be back.

    Small play area
    Kara W.

    We had a blast! Smaller area for kids. A little dance area, multiple slides, games you can play. We really enjoyed ourselves. Yes they say no outside food or drinks but I brought my daughters water and one of her snacks and they didn't say anything. They sell snacks for the kids. Don't go there for lunch or dinner but luckily Gloria's is right next door :) Super fun and my daughter had a blast!

    Playscape
    Alysia O.

    Overall, the kids really enjoyed their time here. They opted to stay for way longer than I thought. I can't get them to stay at kid mania for more than a couple of hours and we spent 5+ hours here! I guess we got lucky and came on a good day because we fortunately didn't have the same issues as some of the other reviewers. We would come back here for sure. Tips: Bring your own socks and fill out the forms online BEFORE you get there. This will save you time when you arrive. It says no outside food, but other families brought stuff, so I will bring my own bottles and healthy snacks next time. There's a water fountain to refill bottles. Pros: Play Area: There's a good variety of playscape for different ages. Adults can actually fit! I was able to get up there and play with the kids! The playscape was clean. Environment: They play kidz bop style music and it's nice and open with plenty of light. There's picnic table style seating. We experienced a clean environment and bathrooms, especially compared to other kid entertainment business. They have Wi-Fi so I could have brought my laptop to work on if I wanted to. Price: price is worth it. You can leave and come back all day with admission. So we left and had lunch, and came back. Cons- Service: The staff could have been friendlier. I don't need over the top customer service, but they looked like they didn't want to be there and didn't want to be bothered. Food: The food is all packaged, no healthy options. Nothing for adults unless you just want PBJ and chips. They say no outside food, but other families brought stuff.

    Bumper cars
    Jen T.

    This place has potential. It could be great. However I'm now convinced every company should adopt something from Chick-fil-A who has customer service down. When you walk in and there are 40 people in the lobby and it's unorganized and chaotic before you even get in and it is overwhelming. They should have someone with an iPad in the lobby to speed along the process or a place for people for bday parties to check in, or even for people that have already signed the waiver. I do not like being late but didn't get to the party for 20 minutes because of the lines which would be understandable if it made sense. I know staffing is an issue everywhere but it would be great for them to have staff watching the different areas. I know it's the parents responsibility but let's be honest the parents that needed to be watching their kids weren't. So there were lego blocks going down the big slide, toddlers running through the bumper car area, and other things that could help prevent dangerous activities. Now onto the fun. This place is a lot of fun for kids and even adults. It was great running through the playscape and dancing in the dance room. My 4 year old loved it, he ran around for hours and enjoyed every second of it. We were at a friends birthday party and it seems like a great place for that as well. We will definitely go back and enjoy it but during the week .

    Lady with the red hair was the manager.

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    8 months ago

    Luis was extremely amazing have fantastic customer service. Attend to all our needs amd answered all my questions fantastic experiences

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    Great place with soccer for my 7 year old. We stayed for 3 hours. Highly recommend. Really like it

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    Ask the Community - Kids Empire Dallas Firewheel

    Review Highlights - Kids Empire Dallas Firewheel

    Brandon was very attentive and frequented the party without overdoing it.

    Mentioned in 3 reviews

    Read more highlights

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    Now that my husband and I have settled into life together I can do this review. My mom did a review…read moresome time ago but this is from my perspective! When I came to Jupiter Garden for a tour back in March 2024. I felt like it was the right place. We looked at many places, but this place fit our budget. I worked with Amber Williams, who coordinated everything, with which I had a great experience. She was with me every step of the way in planning. She went out of her way to get me information on anything I asked about. My wedding date was set for October 12, 2024. Everything ran smoothly up until a week and a half before my date. I received a call from Terry Badmus (the owner) stating that they let her go, which I was disappointed about. It's a business, and things happen. What I didn't like was that it seemed that I had to start my contract from scratch. I had received a text saying that I had a remaining balance, but everything was paid in full months before. I had to have an additional meeting with the owner to go over my whole contract. During this meeting, I was told I didn't have enough servers, had to pay additional for that, and was told one of the rooms we had was an additional 800. We opted out due to that additional charge not being part of the budget, and we still had catering, photographers, and videographers to pay for. And he was a bit unprofessional when it came to Amber. I didn't appreciate his berating of her service provided when I had a wonderful experience with her. He had another young lady take over for Amber. The young lady's name is Hiqmah, and although very nice, she dressed unprofessionally for our first meeting with the owner for the final walk-through as well as on the day of my wedding. On the rehearsal/setup day, we had to unexpectedly share that time with another bride and her family. It was frustrating because it was my time, and we got double booked. On the wedding day, we ran into some issues with tables and chairs for my guests, but the staff worked well to fix the issues before the guests arrived. Overall, my wedding was a success! The wedding ceremony took place in the garden courtyard, and the reception was inside. Pros: Decorum is included, and you get to pick what you want; it's spacious and accommodating for up to 200 persons; you can bring in your own food and or catering; you can do any additional decorations you want; staff was friendly and accommodating; dressing rooms were nice but could use a slight update. Cons: no kitchen, fridge, etc.; not many restrooms for a lot of guests; restrooms need an update.

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    Kids Empire Dallas Firewheel - indoor_playcenter - Updated May 2026

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