According to the map (and description of services), I'm smack in the middle of their service area…read more Sent and e-mail, followed up with a phone call a week later, never heard anything back. Meanwhile, I still have a family of skunks living under my back porch and my house smells like a dispensary. Everything about the description of the service checked a box (humane removal), and the reviews were glowing. My experience matches NONE of the reviews. If I'm not on the service area, a) correct the map, and b) show me the courtesy of a phone call. Not impressed.

Thank you to PJ and your team for your professionalism, expertise and compassion for wildlife. PJ…read moreresponded quickly to an after hours call on a Friday evening to help coordinate the rescue of three orphaned raccoon kits from a hollow cavity in an old chestnut tree the following morning. The kits are now safe and in good condition with a wildlife rehabber thanks to him. I highly recommend Bump In The Night Wildlife for their humane wildlife solutions and they will always be our first call for wildlife assistance. Thank you!

Jesse was awesome. We called him on a Sunday morning and he was here in 30 minutes. He was…read moreprofessional and communicative and I would happily call him again.

I had them out last year for a rat problem and they did a great job. They came each time that they…read morewere scheduled and did catch a couple of rats. So this year I had another rat (construction work going on on Rte 93 and digging up so rats are being moved from there natural habitats) anyway This time it's like pulling teeth to get them to come out, very disappointing, I have to call them every week to make sure they come. They are knowledgeable but not reliable. Very disappointing.

Responsive and professional. Cindy returned my phone call…read moresame day and was able to come out to do a free carpenter ant estimate. They gave me a price and they said they could do work same day. Issue was addressed. Their price was very fair.

Very professional and knowledgeable people I would recommend this company to anyone needing any…read moretype of pest services use multiple times and have always done great work.

my interaction with the sales person was enough for me to know I would not want to do business with…read morethis organization: he was pushy and relentless, which can be valued in a sales person, however I felt this particular rep went to the extreme and would not take no for an answer. As I read other reviews it would appear that this is par for the course and I would suspect this is the company culture. Hard no if I ever do need such Services Based on my interaction with the sales rep

Not sure about the services, we didn't even get that far. They have a sales rep walking our…read moreneighborhood door to door who has been so horrible that even the people who were looking for pest services are not even considering them! This guy is ignoring no soliciting signs, banging on doors so hard it sounds like a swat team. Guy won't take no for an answer, and even if he relents when you repeatedly say no he says he'll come back and does! My whole neighborhood is fed up! I honestly thought a tree hit the front of my house when I ran to the door not expecting a person to be there, my door sign broke.

Kyle responded quickly to our initial inquiry. He completed the free assessment after which we…read moreagreed to hire him. He installed bat evacuation devises on both eaves. Came back a couple of weeks later to remove the devises and covered the openings. Our only complaint is that he never responded to our texts/calls between those visits. That's why he didn't get more stars. Response to customer inquiries should be a priority for any business.

Kyle was the single best service provider of ANY kind that I've used in years! He was super…read moreprompt, efficient, reasonable, knowledgeable, and as straight forward as they come. Just can't recommend him enough!! - Dave, Bedford, NH

I noticed no mosquito and tick help. supposedly sprayed and put down granules and bugs were awful…read moreby 5 days after it. now being told this company does only granule, so confused. Ways to contact are also awful. I run a cleaning business and making phone calls is difficult. They have no email or text options, can only call. Hoping 2nd appt is better than 1st.

Best team ever. I can't even say enough good things about how professional and committed they are…read moreand how great to work with. They came in and did a full clean out and exclusion of my attic which was full of 35 year old, blow-in fiberglass insulation that had become home to many many mice over the years. It had gotten so nasty and energy inefficient that I decided it was time to just replace it all. While insulation companies wanted to just put new insulation over top of it (and leave the mice and gross fiberglass!) Fox's team came in and did a complete clean out, exclusion, sanitize, good as new. It was such a huge job that they probably should have been able to have a couple of days, but in the middle of freezing winter, I couldn't go multiple days without insulation and so they stayed until the whole thing was completely finished and ready for when the installers arrived the next morning. I'm used to nationwide businesses having faceless employees you see once and never again, but I have to say that working with Fox this past year has been just like working with a local company. I already knew the people, was comfortable with them in my house, and happy to see them back. Recommend them highly!

Modern Pest technician Mr. Luis Rosado, serviced our home today. He was incredibly polite,…read moreprofessional and a pleasure to deal with. We were nervous when Modern bought out Envirocare (our old service) but if Mr. Rosado is any indication of quality we can expect then we should be very pleased with their service.

Go with literally anyone else…read more I am allergic, called for wasp removal, and they came out every two weeks to spray, saying they'd be gone from their nesting location in two weeks, for two straight months. The people on the phone are nice, but management is terrible to deal with and have no empathy or sympathy for their customers. They must either dilute their treatments or mis-train their techs, as a different pest company was able to safely kill the flying death machines within one treatment. They'll upsell you on a monitoring system you don't realize you're signing up for, charge you to remove it, fail in what you hired them for, and then charge you to get out of your month-to-month contract. Poor value and poor attitude. Go with anyone else.

WEehad Rich from Garfield come to our house to investigate noises in our attic. He diagnosed the…read moreproblem as bats and other small rodents - probably chipmunks or squirrels - that had been able to get in through vents and screens. He returned the following week and did a fantastic and thorough job of cleaning up and disposing of all of the waste. He also redid the screening so the they will not be able to return during the winter. Rich was very polite and conscientious and we recommend him and his service highly. He left our attic cleaner than it has been in years!

Just washed 2 hours of my time waiting for Garfield Pest Control to show up for an 8-10 appointment…read morethis AM. They were a NO SHOW!! I called and spoke with what sounded like the same woman who scheduled it and she said it was a glitch and wanted to reschedule. Told her forget it I would call another company.