Always great service at a fair price. I highly recommend…read more They are now called https://www.churchautomotivewi.com/

I was having car problems. I was barely to make it to Sister Bay. I pulled into Sister Bay Auto…read more They had my vehicle fixed in a matter of hours. It didn't cost much. They could have charged me a lot, but it was a simple fix. $20.00. I applaud their integrity.

I am new to Door County and I was looking for a reasonable reliable auto service shop. Young sends…read moreout numerous coupons for basic service, oil change, flush and fill coolant, etc. I decided to try them. I was told that by friends that Young was one of the more expensive places but I decided to see for my self. I got an oil change and flush and fill coolant. using coupons It was a little more than I thought it should be but when I picked up the car and drove for a mile smoke started coming from the engine and the warning lights went crazy telling me to stop immediately. I saw the engine was very hot on the thermostat. They had flushed but not filled. There was no coolant in the radiator. I waited for the engine to cool down and I called them. I was told it was almost closing time and they might not be able to do anything. I immediately drove back with a hot engine. There was no excuse or attempt to rectify their mistake. In fact, they told me I should have checked the radiator before I left. I could have lost the whole engine.

I expect, as with other reviews here, that Young Auto will respond to this and attempt to negate…read morethe truth that they overcharge out of town customers simply because they can. So, just know as you read this review, how willing the upper management is to outright lie. We were on vacation in door county when we experienced a bad wheel bearing. I was confidant that was the problem based on the symptoms. I called 5 shops in and around fish creek (where we were staying) and Young Auto in Sturgeon Bay was the only one that was able to look at it - and potentially replace the bearing - in a day. We had to get home that same day so we had it towed there late morning. It was indeed a bad wheel bearing. They called after confirming it and said they were able to get the part locally and could replace it by 5 pm and that they would do a whole vehicle check as well. The quote seemed very high but, with no other option, we agreed to the $980. They did not do a whole vehicle check and the bearing noise returned on our 250 mile drive home. Found grease splatter inside wheel as well and had to have it re -repaired. Young did follow up a few days later and did suggest I call NAPA for a warranty claim on the part. It was during that process that NAPA rep said the exact bearing kit was under $200 wholesale cost to Young auto and $191 retail online to anybody. The line item on Young's invoice was $418. That's a 107% markup on the part itself -- with another $550 for labor to replace 1 wheel bearing. Young emailed me again in 2 days and, while I expressed appreciation for them following up, also told them their markup amount over the actual part price was outrageous. They doubled down and responded that retail cost IN THEIR REGION was $398. That was a lie as I called the exact NAPA in Sturgeon Bay just 2 miles from YOUNG auto and found retail was $240 and wholesale price to Young Auto was under $200. Some up charge amount is reasonable and expected but it was easy to fact check with NAPA and Young service manager simply lied again when I called them on it. Vacationing customers have to pay these huge up-charges to get fixed and get home so why not just admit they charge so much because they can rather than lie? So, their follow up did seem high level but that little bit does not justify: 1) overcharging SO MUCH for the part in the first place 2) shifting the responsibility for their failed repair to NAPA because they know I'm not going to return 250 miles for them to remedy 3) adding insult to injury by then lying a second time that the part cost $398 in "their region" when the sturgeon bay NAPA confirmed the cost to Young was $200 and only $240 RETAIL 4) any review response online when their MO seems to be to just lie again

We came into town with a car that wouldn't start on its own. Chris was able to look at it,…read morediagnosis it and replace the battery quickly for us despite having a lot of work on his plate. Great guy! Highly recommend if you are in the area and need help!

I cannot even believe how amazing the service was that we just received. Got a flat tire while up…read morein Door County for the weekend and we don't live in the area. No where else was open on a Saturday, so we decided to stop here and I'm so glad we did. They didn't have our tire in stock but they called around and managed to find us one. They went to pick it up for us from the other place and installed it. Great job, Marcel and Elliot!

On Saturdays this business normally closes at 1:00, but on this particular Saturday in early May,…read moremy almost 8 month pregnant daughter and her 2 year old were on their way to watch the Door County Marathon finish, when the Volvo malfunctioned. It was 12:50. Roadside Assistance gave her Jim Olson's number since nearly everyone else in town closed at noon, and a fabulous mechanic named Marcel Bruyere stayed open past 1:30 to help her by fixing her car. On the spot! He was knowledgeable, professional, personable and cheerful! Wow! To think that she may have had to leave the car in Sturgeon Bay (3.5 hours from her home) until Monday for a mechanic to check it out - I shudder. She was stressed and the 2 year old was close to a meltdown. I'm telling everyone about this man and this place. What a wonderful way to start a weekend getaway! Patronize this place!

Keith did a quick impromptu fix on my vehicle when every other mechanic said I'd have to leave my…read morevehicle overnight or couldn't get me in for 2 weeks. He's a lifesaver!

Our car was making an awful noise. Keith said he could look at it but had a tight schedule and…read moredidn't know if he'd be able to do repairs that day. He looked at it and made the time to fix it for us. He was very nice, obviously an experienced, knowledgeable mechanic, and he loves cats. We enjoyed talking with him and watching the garage cats. Definitely recommend if you need someone in door county to fix your car.

Squeezed us in on a holiday weekend & in 10 minutes permanently repaired something that normally…read morewould have required a dealership visit. Can't say enough good things about Don.

Delicious sandwiches clean friendly! What more do you need oh and they have gas! Perfectread more

On vacation. Had an emergency malfunction with the window. Called Dave and he stayed open until we…read moregot their. Helped us with a minimal fix as the needed part was not available anywhere in Door County. Dave is a life saver!

They do an excellent job I have used there services many times and are very good on the priceread more

They were dispatched for a tow from AAA. Very fast and responsive. Also , super friendly. Would…read morehighly recommend them.