I love their old-school, classic New England, Ivy Style products; the two authentic Indian madras shirts I ordered this spring however, are extremely undersized. I usually wear large to extra large in shirts so i ordered them in XXL to be sure; when they arrived and I tried them on, however, they are in reality slightly smaller even than a large in a standard men's shirt. I like them so much I'm keeping them, however. I don't know if this sizing standard applies to any of their other men's tops. I tend to think not, as I have noted wonky sizing in Indian madras shirts from another retailer and I suspect it is due to to the manufacturers in India having different standards than US. I also have a pair of their madras board shorts, and I'd say it fits true to size. Having said all this, Kiel James Patrick is extremely generous and lightning-fast in making exchanges, as long as clothing is unworn, unwashed, and with all tags remaining on the garment and received writhin the deadline. Some people consider this brand to be very expensive; I find them to cost less than some competitors, however, which is very pleasing and figured in my buying decision. I just gotta close with a shout-out to their packaging: The elaborate box and inside wrapping will blow you away and ensures your product arrives without wrinkles or any sort of damage from shipping. read more

UGH KJP store my eyes lit up and my soul was happy heart so full. I just love the aesthetic the coziness the fall vibes the good life feels you get from following this family on instagram. Their dogs Bennie and Maple I just love love love. Anyways, once I relaxed a bit and went in the store I remembered that I am not rich so I didn't buy anything but the store is beautiful, they have great New England apparel, the people in the store were so sweet. A must stop if you're in town! read more

I'm extremely disappointed in the pearl sunglass strap. The marketing and photographs are extremely misleading. The strap photographed and sold online had 51 pearls and when I received mine in person, they were only 38 and it's extremely short. when I called and talked with them, they said they'd let marketing know, but didn't really care. I feel like the item was misrepresented and I'm disappointed. shop with caution. what you see is not what you get. read more

White hydrangea hat is beautiful but awkwardly short around the sides. When compared to an average baseball hat it is short from top to sides. If it was average size I would give 5 stars. read more

Kiel James Patrick is a little store in the very front of Bowen's Wharf. It is the brand's flagship store, and their only physical location. Kiel James Patrick and his wife Sarah are the founders of the store. I first learned about this brand through Sarah's blog, classygirlswearpearls.com. This store is very small, it is difficult to navigate, due to so much foot traffic all at once. They have items for men and women. Their sweaters are pretty trendy, with light woven knits and some really cute embroidery. The sweaters are made in the USA. They are not cheap, averaging at $180 a pop! They have dresses, that are sure to be a statement, tee shirts, shorts and accessories. Everything is pretty overpriced. Their knot and rope bracelets are very trendy, and these are a bit more decently priced at $28. Kiel James Patrick is a cute store, the Americana flair is very on point, however the prices are just out of my price range. read more

Kiel James Patrick - Some of the goods - Women's Clothing Near Me - Newport, Rhode Island

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Not only is the store beautiful and unique but staff is the perfect amount of friendly and helpful. I was very excited to visit KJP as it was high on my list of places to visit on our trip to Newport. I have already shopped online with them before but definitely even better in person. As someone that used to be a retail merchandising manager I was impressed by the displays they had set up and unique fixtures. read more

Kiel James Patrick - Halloween at KJP - Women's Clothing Near Me - Newport, Rhode Island

The Quick: such an awesome shop in the heart of Newport! Amazing selection, the service is tip notch, overall the store is a joy to visit. They take the holidays and seasons very seriously so it's always fun to stop in and see what's new! Plus they have a lot of great gifts for everyone on your list read more

Kiel James Patrick - Women's Clothing Near Me - Newport, Rhode Island

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The website showed a pink sweater. I clicked to purchase a pink sweater. But the default was a cream sweater. Now I can't get them to exchange the sweater even when I showed them the email confirmation shows a pink sweater. For this price point I expect better customer service and web design. Caution to anyone willing to buy from them--you can do better. read more

Kiel James Patrick - Receipt - Women's Clothing Near Me - Newport, Rhode Island

Customer service was above and beyond. I made a return, which was an easy process btw, and I accidentally included one of my son's shirts (not from KJP) in the return. They emailed me to let me know what happened and are shipping it back. I can't think of any other companies that would have gone out gone of their way to do this. Additionally their products are high quality, timeless pieces. read more

Ordered 2 Polos because I wanted to purchase a quality product "Made in America", when it finally came a month later the Navy color looked nearly pre-faded, and the fit seemed stretched out making it wide when wearing it moved all over like it's a bell. When I checked the tag I was even more disappointed that it says "Made in China" so much for Made in America, I had gone to the store before this and grabbed an Oxford to find out it's "Made in Vietnam" so for all the marketing of the New England style nothing is made here at least not what I got, sadly I returned everything since I'm not going to pay American Made Prices for things that aren't, well "Made in America" I suppose you do what you've got to do to turn a profit and while I don't fault them completely for doing what nearly every other retailer does, it just comes off wrong idk why. read more

The moment I walked through the door I was approached by a young sales woman who looked me from head to toe and asked if I needed help, when I told her, No, I'm just browsing, she persisted to follow me around like I was a shop lifter. It made me so uncomfortable I just left without really looking around. I guess you have to look Rich to enter. Shame on you Kiel Patrick. I'll never ever ever shop his store or the web. read more

In the clusters store around this part of Newport RI, you'll find this neat clothing boutique store that sells cozy New England wear and themed nautical trinkets. They have plenty to look at if you're planning to shop, I would say this is more on the higher end scale since they are pricey for high-quality merchandise. I ended up buying a belt from here for $90, a memento that's gorgeous and useful at the same time. Also, if you stop by here and don't end up buying anything, they have these fabulous looking tent as changing room in the corners that is Instagram-worthy. Overall service: The staff here was pretty quiet, maybe too quiet, basically left me alone while I shopped and looked around. I was the only one in the store so when I brought up the belt, the transaction was very quick and I was on my merry way. read more

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I ordered the Madeline dress. I love it. I wasn't sure what size to order, but I ordered the extra large. I am 5'3 in height, but large in the chest. It fits beautifully. It has a slim look. I would say it is more a fall winter dress because of the material. You could wear a light jacket over the top. I would order again. read more

I really wanted to have a good experience with this store. I follow them online, and they present such small town charm and kindness, however, I received the opposite. I contacted Customer Service asking to pay extra to have something shipped in time for the holiday for a very sick family member spending Christmas in the hospital. I just wanted them to have some nice slippers and socks to brighten up their hospital gown. Unfortunately, the answer was rude, curt and unhelpful...a flat out "NO". Followed with, "Check the fine print on our website about shipping. Even if you order by Dec. 12, we won't help you."WOW... so saddened to see such lack of caring and unwillingness to help. Especially since their photos and marketing present such a false narrative. This is my first and very last time shopping with them. Really disappointed. read more

LOVE LOVE LOVE this shop! I would come here more if the dresses weren't so expensive, but you are definitely paying for quality with the garments made by KJP. The clothes I have from here are classic, well made, last a long time, and are amazing staple pieces in my wardrobe. I have a knit sweater from here that I bought two years ago and is still a central piece to my winter fashion aesthetic. Even the plaid dress in my current profile picture is from here, and has gotten a lot of wear and a lot of compliments this holiday season. Shopping at the Kiel James Patrick store is a delight. The employees are friendly and attentive, and willing to accommodate an online order if they don't carry your size or the pattern you want in store. The store itself is well light, bright and cheerful, and reminiscent of classic nautical Newport style. The changing rooms are especially adorable, modeled after vintage striped beach cabanas. So cute! It is so great to shop small and support local businesses in the City by the Sea, and Kiel James Patrick is a wonderful place to do just that! read more

This company invest a lot of money into advertising, but in actuality, their clothes are extremely expensive and overpriced, and their customer service are horrendous. Do not buy from KJP They also take forever to send you your items that you buy and everything comes in separate packages so it's not earth friendly You end up with lots of cardboard Terrible experience here read more

Quality of clothing is not good. I paid $68 for a sweatshirt and it pilled after the first wash. They claim to be an all American Brand and love the New England Lifestyle. Ha. Why are most of the clothes made in CHINA and NICARAGUA. Not so American to me. More like they care about the American dollar in their pockets than quality made American Goods. read more

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Everything here is too small. I bought an XL and XXL version of the same sweater online both too small.I measured the XX and X and the items were the exact same size. Also, I'm not sure KJP distinguishes between men's and women's clothes when they size bc they offer the same designs and everything is super short. I'm 5'10 and everything is tight in the shoulders, arms and short in length. It's over priced relative to the product quality. I'm done with the brand. read more

This review is for the online shop. I have been a customer and fan of KJP since 2011. Most recently, I mistakenly ordered the wrong size for my toddler and made arrangements with them to extend the return period for the wrong size - I just needed the time to check the size that I ordered a couple of weeks later (because you know, life of a toddler mom). I was in contact with their customer service regarding how to process the return (as I could no longer do it on their website because it is an extended return period). Unfortunately, my toddler and I got sick three times back to back and so the return fell by the wayside. After the holidays, I was getting back on my feet and I asked them (very nicely) to accept my return. I explained what had happened but they still refused to accept the return. This is such a POOR customer service experience to think I am a long time customer of theirs. read more

Such a feel good website but beware sweaters are made in China. That New England inspired design is very misleading.

Classic Newport style. Recently opened right in the heart of the Wharf, this flagship shop by jeweler Kiel James Patrick (KJP) presents your essentials for clothing and accessories. It's a beautiful shop with absolutely gorgeous pieces. All pieces at KJP are high quality. Prices will fit this and the prices around the rest of the Wharf, but you really get what you pay for both in terms of product and service. Most notable when I stopped in on a summer Saturday afternoon was the individual that helped me. She was incredibly kind and took the time to help me try on a couple of bracelets. I was sold instantly because she made it such a great experience. I have seen KJP on Instagram for some time now, but never bought anything online because I wanted to see the pieces in person. Fortunately this shop opened up and I know proudly have my own anchor rope bracelet. I am anchored in style, undoubtedly, like the rest of the pieces at KJP!! This is definitely a place to check out for fantastic pieces and outstanding service. read more

Kiel James Patrick - Women's Clothing Near Me - Newport, Rhode Island

The "free returns" for online orders is misleading. You only get your money back if you take it as a store credit. If not, they charge you $20 for return shipping. Bastards. read more

I'm not sure about the physical locations, but the online experience is terrible. I've ordered online 4 times and only had 1 order fille. I usually get an email a week or two later saying they are sorry, but they are out. And they take their sweet time refunding you as well. This has been over the course of the last few years, so it's not a small window of supply issues. It's just an internal fulfillment issue. If you don't have the stock to support stores and online purchases, online has to go. read more

This was my first visit to the flagship store. Totally loved it had to return 1 item and it was super easy. Great staff, super friendly and helpful. read more

Super cute shop! Love the apple sweater we bought our 3 year old. Too bad no baby sizes. Didn't look for me, but looked like lots of cute options for women! read more

Kiel James Patrick - Adorable boys sweater. $58. Bummed they didn't have it in baby sizes. - Women's Clothing Near Me - Newport, Rhode Island

BUYER BEWARE!!! This place has HORRIBLE CUSTOMER SERVICE!!! What happened to good customer service in the U.S.? Companies that appreciate their customers and reasonably try to help them. On December 10th, I purchased The Lovebird Fair Isle Sweater for my wife for Christmas. When the time came and passed for it to be delivered, I looked at my email to track the order. I saw a message saying my order was canceled because of suspected fraud. Come to find out, the suspected fraud was because my IP address showed I made the ordered more than 500 miles away from my shipping address. I guess KJP, did not take into consideration that customers place online orders using a VPN (for online security) or when they are traveling. They had my contact information (why ask for it if you are not going to utilize it) and they did not bother to reach out with any concerns. I contacted the company by email and phone, but they refused to help me whatsoever. The product is now sold out so I can't even reluctantly order it if I wanted to. KJP's representative's attitude was, we don't care you are one little measly customer, and we have plenty to go around. I am so disappointed because my wife now will not get the sweater she liked, and I am left desperately trying to find something different. Customers are helpless in these situations, so this is my only way to express my distress and hope something like this does not happen to you when ordering from this company. SHAME ON YOU Kiel James Patrick!!! I will order from Wooden Ships from now on. Wooden Ships has better customer service and come to find out, the Wooden Ships' sweaters are softer and less scratchy than KJP's sweaters. read more

This company is terrible. I spent over $70 for a pearl bracelet that after wearing for one week lost it's gold color and revealed the copper underneath. I emailed the company and they said they would replace it. That never happened. This company is completely unethical. When I did correspond with the company they said the bracelet should not get wet. I wash my hands and did not soak the bracelet in water. Who cannot get some water on it while hand washing? Please, do not support this unethical company. read more

I am a huge fan of supporting small businesses and I have been a follower of Sarah Vickers for many years now. So of course I had to write a yelp review! Kiel James Patrick offers American made classic New England preppy style fashion. The price and quality is on par other popular preppy brands such as JCrew or Brooks Brothers. Actually, I think Brooks Brothers caries KJP smaller items such as bracelets? Shipping is quick even during the holidays. For example, I ordered a sweater during black friday and received it within 5-10 business days I believe (if memories serves me right). That included time to monogram my initials on it! The packaging is lovely and surprisingly also high quality! It is presentable and perfect for a gift. I love that each piece has a story, season, and rich heritage in American craftsmanship. They not only provide quality products, but also outstanding customer service. I needed some assistance with my order and Angela was right there to help me! Thank you Angela! I highly recommend you check out KJP! read more

I ordered a shirt a month ago as a gift for my son and was fully charged upon order. The shirt still has not arrived and the company never notified me of a problem with it being shipped. I called to follow up on it and the company cannot assure me when it will be in and shipped. It was a fall colored shirt for halloween thanksgiving season and that has.will pass before I even get the item. The only resolution offered was a month late refund. Terrible customer service and communication. First and last time I shop here. read more

Keil James Patrick (KJP) is your typical New England preppy style. The clothes are well made (and in the USA too!) which I appreciate. I just couldn't stomach paying $200 for a dress that I only semi-liked. So I settled for their antique finished fishermen's square knot ring instead. It's very comfortable and found it reasonably priced. read more

Very very disappointed. Bought a $70 collar for my dog in December who was due to be born in April. So excited for him to finally fit into it. He wore it from August to September (approximately 10 uses) when the stitching came out And the collar broke. You could tell it was hardly ever worn. I sent pictures. The person I spoke to sarcastically replied "this isn't a lifetime warranty" after I explain to her he only wore it 10 times. My dollar store collar still works (that didn't break)My review is they have Expensive prices for cheap quality and poor/rude customer service. I was only looking to return the defective stitched collar for a good one read more

I ordered one of the flannel dresses and was very excited for it only to find out that it was way to short to ever wear in public (I'm 5'11). I wrote a review explaining my disappointment and that if was made in a tall I would order again because the quality seemed nice. When I was last on the website looking at other products, I noticed the only reviews published were 4 and 5 stars. It seems that reviews less than 4 stars aren't published? I thought this seemed like a decent company but if they won't publish honest reviews, it makes me wonder what the real ratings of their other products are. read more