A big shout out to Dan from Trailer Boys in Delta, Ontario. He was recommended to us because we…read morehad an electrical problem could not move our trailer. Our only option was to call him as he provided a road side service. He arrived on time as promised and on a saturday to boot and went right to work. In about an hour he had the problem diagnosed and was making repairs. He is a down to earth repairman who didn't try to over sell or confuse his customer but rather focused on the problem and had it repaired in a timely manner. Technicians of his caliber and honesty are rare and hard to find but he definitely is knowledgeable and honest when it comes to repairing trailers. I would recommend his services to anyone in the area without reservation. Thanks again Dan!

Such great service! Dan came on a Saturday afternoon helped repair the stove in our summer…read morekitchen. Last year he replaced our awning, such a pleasure to do business with, highly recommend TRAILER BOYS!!!

I had 3 nice gentlemen come to replace the A/C in my trailer that was under warranty…read more Two of them came to the door, introduced themselves and shook my hand. The gentleman that was working inside the trailer was kind Enugu take his boots off without having to be asked. These gentlemen were kind, courteous and efficient. I would highly recommend them!

From the owner: We have been in the RV repair industry for over 20 years. We provide top to bottom, front to back…read moreservice and repair. Pre-purchase inspections, propane inspections, electrical, plumbing, structural, roof sealing, opening services, winterizing services and far more. While we are governed by the TSSA, we have always focused on detail, making sure that you understand what is happening and how we will remedy the issue. We offer service within a 65 km radius from Renfrew, Ontario which extends into the Pontiac in Quebec. For those outside that radius we have provided service although there is a fuel surcharge due to distance. Advice is always free as you will find on our website. As our motto says - "We have old school values - we will not take shortcuts. We've built our reputation on it."

Responded quickly to my request. Arrived on time and completed repair in a competent manner. Very…read morepleasant to deal with. Any further problems with my RV will result in a return call to Frank I was asked by several other friends on the work and they now have his number for their problems

We purchased a Travel Trailer from Primo RV online, had it inspected, drove 1200 Kim's to pick it…read moreup. Best customer service experience ever. Experienced, patient, knowledgeable, bent over backwards to ensure we were satisfied. Amazing ! Well done! I'd give them 10 stars if I could. We highly recommend Primo RV.

I bought a teardrop trailer from them and I can tell it was put together quickly and carelessly…read more Nothing but problems. It started with the keys for parts of the trailer and the battery , now the the hose for the water container has a leak. I have not taken it out for camping so these problems are adding up. I don't recommend them

I just bought my trailer in Oct 2025. I noticed quite a few defects and now Campmart tells me I…read moreneed to bring my trailer in for the repairs. How am I suppose to do that when it's parked in my campground permanently. They told me that I have to pay the service fee for someone to come and do the repairs, and they don't have the staff to do this. This is bullshit! I have never heard of this before. I strongly regret buying my RV here, and I feel I got screwed with the price.

I strongly regret purchasing my RV here. The RV has had multiple serious manufacturing defects, and…read morethe dealership's service has been extremely slow, unresponsive, and unreliable. Structural Water Damage: On the first trip of 2025, the slide-out wall was swollen from water infiltration. The dealership immediately confirmed it was caused by an incorrectly installed factory seal. A warranty claim was opened--but eight months later, I still have no confirmation from the manufacturer. This RV has a 3‑year structural warranty, and water infiltration clearly qualifies. Meanwhile, the damage has already hurt the RV's resale value. Excessive Delays: The RV sat at the dealership for 3 weeks for a repair that ended up being nothing more than two strips of caulking. I've lost weeks of camping while still paying for a unit I can't use. Axle, Suspension & Tire Failure: After only 8 short trips (under 1,600 km total), one tire wore down to near blowout and the other shows abnormal inner wear--likely axle or suspension issues. My RV uses a Lippert axle, which is currently the subject of a class action lawsuit for defective materials. The RV has now been stuck at the dealership since late August with no updates. Other Issues Ignored: A 1‑inch window seal was found out of place (another water infiltration risk) and I still don't know if it was ever repaired. Bottom Line This has been one of the worst purchase and service experiences I've ever had. The RV has repeated factory defects, major structural issues, and safety concerns--combined with months‑long delays and almost no communication. I absolutely cannot recommend this dealership or this manufacturer.

Was having problems getting my RV refrigerator to run. Contacted BGM to diagnose and repair…read more Despite being fully booked up, Tyler set up a time when I could bring it in. When I arrived, he came out with his multimeter and went through his diagnostic steps. When all that passed, he tried something I was unaware of - pressing and holding the on/off button for 5-10 seconds. Problem solved. No charge. Highly recommend for customer service, integrity, professionalism.

BGM RV Centre Inc…read more June, 2020 This business is deserving of a 5 star review. My wife and I own a rather new park model. As with any RV, you will, from time to time, run into various issues. In our case, our "black" tank handle, was seized. This is not anything faulty with the RV as this can happen with any rig. Of course, I could have "played with it" tried to repair it myself but, I have always used professional help for any servicing of our various RVs over time. In this case, we placed a call to BGM on Monday, June 8, 2020. They are located in Chesterville, Ontario. Our park model is in a park located near Embrun. A service technician attended to the repairs on June 10, 2020. We were not at the RV when the repairs were done. The work done was impeccable, the service technician attended on the scheduled date and the repairs were properly done. We are truly happy with the repair but, more importantly, with the efficient service offered by this company. Tracey, who handled our service call, was polite, efficient and provided excellent customer service. Marc and Jane Coderre