My preferred method would be in writing like I've been telling you through the emails I have been…read morecorresponding with you. You have not given me any answers in these correspondence. Next I will just put the emails in the reviews so everyone can see that you are not interested in solving this. Let's just put it out there. When George found out we were Jewish, his entire attitude changed. He made a point to say that jesus was his lord and savior. Well in my culture, funeral are done very fast. He made a point to take a 3 day vacation and with me emailing him everyday and calling the funeral home. I was told no one could do anything except George. When I finally talked to George I was very upset and never wanted to talk to him again. I told George to stay in his office during the service or to not be there at all. But he made a point to try and shake my hand after the service and had one of his employees say something to my sister that should have never been said Ever! I think this company has a bunch of bigots working for them and I don't think they care at all. Bethany Calloway wants to talk about it. I want it in writing. The truth hurts Bethany. Now look at all your other reviews and tell me why they're all 5 stars.

It is never a good time to contact a funeral home. But, when you need to celebrate the life of a…read moreloved one, consider this exceptional chapel. Based upon their excellent reviews, my family turned to them in the midst of the horrific COVID-19 outbreak. Beth proved to be just the reliable, patient, and accommodating angel we needed to make it through a difficult time. Beth was readily available, very flexible and extremely considerate. She was surrounded by a professional team who managed a clean facility while taking into account our safety and well-being. I strongly encourage you to turn to these loving and caring pros. Beth and others won't disappoint you or let you down!

They helped us handle a passing of a relative with dignity…read more The staff was very courteous- and walked me through the process smoothly. Thank you for the assistance at a sad time

Too busy, condescending and rude. Do not use this service. I just called for some information for a…read morefriend and the director treated me like I was bothering him.

I have been working with Cynthia over the last year to find various loved ones in the cemetery. She…read moreis always quick to lend a hand and is always very helpful and knowledgeable. If she cannot find what I am looking for she will take the time to research the information and get back to me in a timely matter. The whole staff at Forest Hill is extremely compassionate and truly care about their customers!

I have to make clear this is not a review about the cemetery, but the staff. I came back to B'ham I…read moretried to contact my best friend and the one I wanted to spend the rest of my life with. I found out she passed away. I called cemeteries, I used grave finders, etc. After several unsuccessful and careless attempts, I called the Ridout's Forest Hill Cemetery and talked to Olivia. By experience, I was not expecting much of her. I was soooo wrong. Since she could not find the grave right away, she told me she was going to look for it, and I thought this was the end. After few minutes she texted me back as she said and left the message in my phone about the location. I went there and she showed me and drove me to the location. She was warm, friendly and kind in this awful time in my life. I am grateful for her help. Thank you Olivia for your kindness and greatness. You have no idea how amazing you were that day helping me.

Hearse driver going 85+ on the interstate swerving through traffic. I was going down I-65 when the…read morehearse driver for this company almost ran me off the road. When the hearse got near me I noticed he was on the phone not paying ANY attention.

Top of the line service, able to accommodate all our demands at short notice. I highly recommend…read morethis company to lay your love one to rest professionally!

Incompetent office. ALWAYS have difficulty finding your account and payments. My Husband and Mother…read morepassed away three months apart, had difficulty getting this facility to place the plaque on the mausoleums. Still have not been placed. My loved ones passed 6four years ago, I have been fighting this battle,it has been an EMOTIONAL struggle. Called corporate office was useless. ELMWOOD use to presitin and spoke well of in the neighborhood. Now I would not bury a dead roach there !!!

Unfortunately, communication is not the best. Family passed away Dec 2024, incorrect, incomplete…read moremarker was placed without family consent. Check in as to why, no rhyme or reason, just confusion. Paid to have it completed correctly July (6months later) nothing. Now it has almost been a year and no response. I think it is sad that some folk alive or not (alive) seem to be put on the back burner as if life doesn't matter. They (Elmwood) are highly respected in the community, and we as a family put the care of our loved one in their hands, and they fumbled. Not happy and would not suggest communicating via phone or email and if in person speak with the man over the man. They do not collaborate very well as a team. Sad and simply distraught. This should be a time of rest, yet my family and I are trying to figure out the "why". No excuses, no exceptions, no more, I will get back with you (and don't). This is unacceptable!

If on the Eastside, this is a nice funeral home. I have been here twice and the setup and layout…read moreare both nice. The bathroom is even nice. I am not sure of the cost but there is street parking. Service was nice here.

Located in the heart of Bessemer, Alabama, Cedar Hill Cemetery stands as a peaceful and serene…read morespace of remembrance. With an impressive array of well-maintained plots, this cemetery is a testament to the town's rich history, showcasing time-honored traditions of respect and honor for the dearly departed. The neat pathways and trimmed lawns provide a tranquil atmosphere, ideal for quiet reflection and remembrance. Cedar Hill Cemetery's well-ordered online data repository assists visitors in locating specific gravesites, making it a resourceful tool for those wanting to trace their family genealogy or pay their respects. The dedicated team at Cedar Hill ensures the preservation and care of this sacred space, which signifies the enduring connection between the residents of Bessemer and their cherished loved ones.

My Mother is here. I love that the place is kept up nicely but what I do hate is the insensitivity…read morehere. The city workers damaged my Mothers headstone. They have damaged quite few people I know loved ones stones. We have been visiting and watch them run over headstones in a tracker. I know damn well they saw the vase (see photos) it's just carelessness. Not only are they super damn expensive it's disrespectful. Take just a few more minutes of your time and try not to knock the vases off that people pay money for off the stones. It's sooooo foul to me and then just stick her flowers in the hole where the damage was pissed us off. Her vases is no where to be seen and calling asking for it to see if it's salvageable is just pointless. No one has answered my calls since Monday. We just want to know if they have it so we can get it repaired. After finally reaching some where there it was discovered that the vase was STOLEN low life people are robbing graves. Even though the cemetery is locked at 5pm everyday there are no cameras and no proper patrol. Speaking with the funeral home where we purchased the headstone from was very helpful and friendly the city (the city of Bessemer owns the cemetery) has agreed to replace the vase for us.

Very'down to earth' people. Professional and affordable. They told me about the extra cemetery fees…read moreand rules no one else told me. Saved me a headache when buying my headstone for my aunt.. example setting fee that has to be paid to every cemetery to set a headstone, some cemeteries only allow 1 style of stone depending on the section they are buried in. I love Setenity won't sell me what I don't need. I will return if needed in the future.