My mothers funeral was beautiful on 6/27/26, but Joshua Williams behavior a month later with a…read morestill unresolved issue is insane. The fact that everything still isnt completed and his I dont care attitude needs to be addressed.

I felt I was in good hands from the moment I heard Lynn Cleghorn's voice on the phone. She did not…read moredisappoint. She guided us through every decision and step involved in planning the funeral and burial of our son. Her professionalism and her kind and caring manner are a perfect combination for the job that seems more of a vocation than a job. She was a blessing to us and an asset to the team at Johns- Ridout's Elmwood.

If on the Eastside, this is a nice funeral home. I have been here twice and the setup and layout…read moreare both nice. The bathroom is even nice. I am not sure of the cost but there is street parking. Service was nice here.

I first drove past this location when I first moved to Birmingham. And since then, I have driven…read morepast it a countless number of times. I have always been curious about the building and have always admired the vintage neon sign out front. That first time I passed by was now about 16 years ago. And until recently I had never been in. As with any review of a funeral home, it comes under unfortunate circumstances. I did not personally work with the team at Ridout's since I was there for the passing of a friend's parent. So the review is based on the building itself. It was very easy to park and the inside was very nice. Plenty of room for a line to form. And they had water and tissues readily available. It seems like a really good facility for such a tough time.

We had the opportunity to work with Rideout's due to the unfortunate death of my father. Our…read moredirector was George and he was compassionate and professional throughout the process which fortunately, was one we had no familiarity with. That said, everyone we met at Ridout's was of a similar calibre and all were amazing. When you're faced with such tough times and challenging circumstances, I really believe you can count on Rideout's to guide you through the services and the healing.

I attended a funeral here for a family friend and the staff were very accommodating and kind. The…read morevenue was clean and well organized, set up like a typical church. The Bushleon team stayed ready with tissues, obituaries, and fans to help everyone get settled comfortably. The service went smoothly and their team helped usher everyone out. It was an easy breezy experience organization wise which is great during such a sensitive time for a family.

Sadly, we had to use the services of Bushelon; this review is simply to thank them. My father…read morepassed abruptly and we had to make arrangements to honor him. Starting with Clifton, he was hands down professional and responsive. He made what was initially a hard process to handle, less stressful and for that we are grateful. The location accommodates everything (programs, cremation, chapel usage, and additional keepsakes to honor your loved ones). My father requested to use them and we cherished his request, so glad we did. Every staff member was friendly and offered to assist us. While I know this type of service is the last thing anyone would want to utilize, when considering planning the arrangements of your loved one, contact them. You won't regret your decision. Thank you again.

I have always been treated with respect when I have called Crestwood Funeral Home with a question…read more I have asked for direction to my uncle's grave marker. The young lady, Michelle, was kind and courteous. She even texted me a picture of his marker and gravesite as I am disabled and I can't walk well on uneven ground with my walker. She went above and beyond what I would have expected of a representative of a large business as this. My niece and I was having a day out together. We visited the gravesites of several of our relatives at more than one cemetery. We ended up at Crestwood and couldn't find my niece's grandparents graves. The cemetery had changed in my niece's memories of the site. I called the office and Michelle again stepped up and attempted to a.ssist us in finding the plots. Thank you to Crestwood Cemetery for being there every time we needed them. Jane Bishop

My family entrusted this funeral home with one of the most sacred responsibilities imaginable:…read morelaying our grandmother to rest with the dignity and care she deserved. Instead, what should have been a solemn, meaningful farewell became overshadowed by a deep sense of disappointment and quiet heartbreak that lingered long after the service ended. Our grandmother passed away on a Tuesday, and her funeral wasn't until the following Monday. In those long, heavy days of grief, we believed there was sufficient time for every detail to be handled with care. Yet, when the day arrived, we were met with the painful realization that the flowers that were meant to symbolize our love, remembrance, and final tribute had never been ordered at all. What hurt most was not just the mistake itself, but the way it was handled afterward. When the oversight came to light, we were met with a response that felt distant and insufficient, as though the emotional weight of the situation had not been fully understood. We were told there was little that could be done beyond offering a refund. They did offer to order the flowers once the error was discovered, but this was after the service had ended. The moment had passed, and with it, our chance to honor her as we had envisioned. We declined, because the trust we had placed in them had already been shaken. A refund cannot restore a moment that has already slipped away. It cannot replace the absence of something so symbolic on a day filled with grief. The opportunity to honor our grandmother in the way we had carefully planned was gone, leaving behind a quiet ache that words cannot fully capture. Our family has owned these burial plots since 1944, a place tied to generations of memory and meaning. To stand there, knowing something so important had been overlooked, made the experience feel even more hollow. We were left to carry that disappointment alongside our grief and try to move forward. I understand that mistakes can happen in any profession. However, families place an immense amount of trust in a funeral home during one of the most vulnerable and painful times in their lives. Based on our experience, greater attention to detail, clearer communication, and a more compassionate response could have made a profound difference. I share this not out of anger, but in the hope that no other family has to endure a similar sense of loss layered upon their grief during such an important and emotional time

Awesome highly recommend this funeral company. High quality professional. Good value.read more

Been here a few times and it's a nice place. Very clean on the inside. The place is designed well…read morewith ample parking. I was greeted on entry and directed to the auditorium. I have only attended services so I don't know the cost but I can say that it's easy to find. Be aware that services are held at the first building. The far building is the office building. Just fyi

I can't recommend this funeral home enough. Extremely caring and professional. They handled my…read moreson's cremation with care and respect. In my opinion, they went above and beyond expectations. Thank you so much W. E. Lusain Funeral Home for your caring and professional experience.

This place deals only in cash which is a red flag already. They take your money knowing that they…read moredo not have the resources to provide services. All they do is bury the dead, but anything beyond that will not get done. DO NOT BUY A HEADSTONE OR ANY TYPE OF GRAVE MARKER FROM THEM. AVOID THIS PLACE!

I am very disappointed in the service received. It has been over a year and my father's plague has…read morenot been placed on his burial site. It is almost impossible to reach someone by phone. When you are able to speak someone, it is a new Office Manager, so each time the search process has to be restarted. Apparently the company has a very high turnover rate. I finally reached someone and discovered the plague was delivered to Carver. It was never placed on my father's site and cannot be located. I am very angry and disappointed in the service. Please do not lay your loved ones to rest at George Washington Carver Memorial Garden.

Met with Karen. Extremely nice but the prices quoted for a simple cremation with no visitation and…read moretransport of body from close area was $4000.00 + Found another established funeral home and the price was $825.00

If you have lost a loved one please read. This comes with a very saddened heart that I have to…read moreleave a review so poor, but it is worth it. I can't recommend AGAINST them enough. Picture this: you lost a loved one and your family spends hours creating monuments to decorate their grave, you spend money each month on refreshing flowers and buying memorabilia to honor your loved one.........all for you to find out that it is all in a DITCH trash pile? Southern Heritage, do better. Treat people better. Acknowledge that each piece of "items" in your ditch is something tied to each loved one's family. There's a long list of items that this funeral home also has ROYALLY screwed up on. This funeral home business doesn't care about your pocket or your loved one. See the comments for where they threw our items. No email warning saying that all items would be cleared from our grave. Please my photos as well where you can see the PILE my sweet sisters grave markers are in while we await her headstone that cost us thousands and thousands of dollars

I was DYING to get in there... Unfortunately only my grandfather made the cut :( As my grandfather…read morealways told me live life like there's not tomorrow!!

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