I have been working with Cynthia over the last year to find various loved ones in the cemetery. She…read moreis always quick to lend a hand and is always very helpful and knowledgeable. If she cannot find what I am looking for she will take the time to research the information and get back to me in a timely matter. The whole staff at Forest Hill is extremely compassionate and truly care about their customers!

I have to make clear this is not a review about the cemetery, but the staff. I came back to B'ham I…read moretried to contact my best friend and the one I wanted to spend the rest of my life with. I found out she passed away. I called cemeteries, I used grave finders, etc. After several unsuccessful and careless attempts, I called the Ridout's Forest Hill Cemetery and talked to Olivia. By experience, I was not expecting much of her. I was soooo wrong. Since she could not find the grave right away, she told me she was going to look for it, and I thought this was the end. After few minutes she texted me back as she said and left the message in my phone about the location. I went there and she showed me and drove me to the location. She was warm, friendly and kind in this awful time in my life. I am grateful for her help. Thank you Olivia for your kindness and greatness. You have no idea how amazing you were that day helping me.

If on the Eastside, this is a nice funeral home. I have been here twice and the setup and layout…read moreare both nice. The bathroom is even nice. I am not sure of the cost but there is street parking. Service was nice here.

Johnson again provided their services for my family. Twice within 6 mins for my siblings. This…read moretime was a cremation and Memorial Ceremony. They were professional as usual and handled everything. The facility is spotless. Howard Johnson is going to make sure all legal documents are completed the right way the first time to prevent any issues. Hopefully it will be in long time in the future, but they will be in charge of my final arrangements when my time comes. This is the strongest review I will ever offer. My brother's Family Hour and Funeral was an extremely large crowd. They accompanied everyone with the same at both times. My sister's Memorial service was simpler and held in their Chapel. They had staff to help with both of them equally with dignity and respect. Their professionalism services is outstanding regarding making someone's final appearance! The best in the business!

Johnson provided love, care, and guidance. All services were professional, timely, and caring…read more They worked with my family and guided us through the process. Their checksheet was a God-sent. I strongly recommend Johnson Funeral Home in your time of need.

Recently, I visited the Birmingham metropolitan area for a funeral. I have to say everything was so…read morenice. The facility is very clean and spacious with plenty of parking. The location isn't the best, but close to the interstate. The staff a mixed bag. Some were super nice, while others not so much. If needed, try them!

Very'down to earth' people. Professional and affordable. They told me about the extra cemetery fees…read moreand rules no one else told me. Saved me a headache when buying my headstone for my aunt.. example setting fee that has to be paid to every cemetery to set a headstone, some cemeteries only allow 1 style of stone depending on the section they are buried in. I love Setenity won't sell me what I don't need. I will return if needed in the future.

Incompetent office. ALWAYS have difficulty finding your account and payments. My Husband and Mother…read morepassed away three months apart, had difficulty getting this facility to place the plaque on the mausoleums. Still have not been placed. My loved ones passed 6four years ago, I have been fighting this battle,it has been an EMOTIONAL struggle. Called corporate office was useless. ELMWOOD use to presitin and spoke well of in the neighborhood. Now I would not bury a dead roach there !!!

Unfortunately, communication is not the best. Family passed away Dec 2024, incorrect, incomplete…read moremarker was placed without family consent. Check in as to why, no rhyme or reason, just confusion. Paid to have it completed correctly July (6months later) nothing. Now it has almost been a year and no response. I think it is sad that some folk alive or not (alive) seem to be put on the back burner as if life doesn't matter. They (Elmwood) are highly respected in the community, and we as a family put the care of our loved one in their hands, and they fumbled. Not happy and would not suggest communicating via phone or email and if in person speak with the man over the man. They do not collaborate very well as a team. Sad and simply distraught. This should be a time of rest, yet my family and I are trying to figure out the "why". No excuses, no exceptions, no more, I will get back with you (and don't). This is unacceptable!

My husband and I set up a meeting with Drew after our baby girl was born stillborn. We were…read morestressed and had so much anxiety about making arrangements for a small memorial service and he had an answer for every question we had. Drew made things so easy and seamless for us during the most difficult time in our lives. We are extremely grateful to have met him and his team at Kilgroe.

Our family cannot give enough thanks to the Kilgroe Funeral Home and their staff after laying my…read moregrandfather to rest. The staff truly made us feel comforted and cared for. We were treated as if we were truly a priority rather than a business transaction. They went above an beyond on all aspects of the planning/arrangements and on the day of the service. While I hope to not be in need of a funeral home again anytime in the near future, there is no doubt who I will be using if/when needed!!

Awesome highly recommend this funeral company. High quality professional. Good value.read more