Wanting to but a 49cc mopeds from them n they do have some for salejust trying to get a good deal n the best 1 for the best performance n durability read more

They sent me a go kart that was stuck in reverse. They eventually offered to refund the $250 assembly fee or to let me return the go kart for a 75% refund (in order to cover the shipping cost to return it). Their customer support personnel did try to address my concerns, although they were hard to contact sometimes, and did all they could to satisfy me within the limits of their company policy. A mechanic told me that fixing the go kart's gear shift would take about 20 minutes, but that it was fixable. The go kart was very nice, except for the gear shift stuck in reverse. My advice is that if you by a go kart from these folks, do not pay to have it pre-assembled. Just have the ship it and then pay a local small-engine mechanic to assembly it for you. read more

Worst experience ever!!!! I still haven't received my moped yet that I purchased on December 16th. I paid for rush processing and they are clearly not in a rush. I asked to be refunded the rush fee and was refused. You can NEVER get anyone on the phone when you call them and it takes days for them to respond to an email. I DO NOT RECOMMEND THIS COMPANY and only wish I had read these reviews before I made this purchase. Update: My moped was delivered today..............No battery!!!! WTH!!!! I paid for a fully assembled moped!!!!! AND THEY WILL NOT ANSWER THEIR PHONE!!!!! read more

I purchased to 36 Apollo dirt bikes. One of them the gas tank was leaking gas. The other one the air filter was missing a cover. They are brand new with 30-day warranty. I filed a warranty claim. And I followed up for 2 months straight once a week. They seem to be annoyed with my follow-up that I do once a week which I feel is minimal since I did buy two brand new bikes expecting them to be fully functioning. At this point they are no longer accepting my emails. I have to call for the last week. The manager now is telling me the only way to fix my claim is through emails which I stated my email is no longer going through. He said it didn't matter it needed to be filed through email. I can't email you and I do not like calling you and if i can please let me talk to your manager. He stated he is the manager and that I needed to email him with my problem. I feel he was mocking me and I stated at this point I have no choice but to make a badg review since you guys are no longer willing to help me. He then stated " are you threatening me " and I told him no. That is pretty ridiculous for him to feel threatened over an issue that should have resolved. So here we are now writing a bad review and Better Business complaint since my two new dirt bikes are missing parts and they do not want to make it right promptly. read more

Killer Motorsports - My emails being blocked. - Motorcycle Dealers Near Me - Burleson, Texas

See all

I wish I had read these reviews before trying to do business with this company. They never sent the bike, never contacted me but I had to contact them. I had bought a scooter from another company, so I know what to expect. These people are frauds, too many other scooter places want your business DO NOT BUY FROM THEM. I NEVER GOT THE SCOOTER. read more

Do not order from this place!! They are the worst. They never answer the phone. It takes days to get a response to messages and emails. They do not follow promised delivery dates for their products. When you order a scooter it takes another month to receive the title after the bike is delivered. The freebies that come with it are shipped separately (supposedly) 6 weeks after you receive the scooter. I'm on 7 weeks and still haven't received the extras. My scooter was titled in the wrong name so I had to pay the state an extra $100 to change it. Additionally, I paid an extra $25 to have the title "expedited" in 4 days and it took a month. Prices are good but everything else sucks. read more

Horrible customer service! Received moped that they put together before shipping and it did not run. They do not answer emails because they don't want responses in writing. They try to push the time until warranty is expired. If they answer the phone, still no resolution! Jim, the salesman said, "have you taken it to a mechanic ?" I said, "NO! It's brand new!" He was extremely disrespectful and not helpful. They have been in small claims court for issues before and all their positive reviews are old and in my opinion probably fake! I paid $1500.00 for moped and shipping with no refund/return in sight! DO NOT make a purchase from them! I repeat DO NOT buy a bike here! I believe a fraudulent company! Just taking peoples money! No stars here... read more

The ABSOLUTE WORST COMPANY. I'm not one to leave reviews bc I believe most people are good and are doing their best, but not this company. THIS IS THE WORST COMPANY AND CUSTOMER SERVICE! I cannot say it enough...DO NOT PURCHASE ANYTHING AND I MEAN ANYTHING from killermotorsports.com. Torn brake line, bent clutch, multiple scratches, ripped stickers. The box was torn, spare parts all over the box. Parts box was ripped open. Then you get the worst customer service once you call to complain. DO NOT ORDER FROM HERE!!! read more

If you have ordered from Killer motor sports and have tried to contact them and are not getting any responses. Call this number 1-214-239-8229. DO NOT ORDER FROM THIS COMPANY. read more

Horrible experience and is still an on going issue. Ordered a little dirt bike on the 11th during their "guaranteed delivery before Christmas if ordered by the 12th". I even paid an extra 49.99 for fast processing as a safety net. After emailing and calling trying to get a shipping notice or tracking number and being told when they would actually decide to get back to me, that everything's on schedule and I'll be receiving an email shortly with tracking info. I get a calling telling me my bike will not be delivered before Christmas. That was on December 17th. This company has since ignored all my emails and phone calls and as of today 20th of December I still have not received any sort of shipping details. So the 7yr old will now not have a bike for Christmas and like 90% of his presents revolve around this bike... very sad and very frustrating read more

This is the worst company possible, do not buy go karts from them, none of them will run. I bought 2 go karts for 4000 and they were completely broken on arrival. Its shameful how bad these products are. rusty, falling apart, missing parts, wont start. never have worked. these people are scam artists. read more

Completely disrespectful Completely disrespectful . I spoke with the sales staff and they told me I will get the dirt bike before Memorial day but that never happened. I called them to cancel the order but they did not want to do it. I had to call my bank and dispute transactions. Completely false advertising. read more

I would give them a zero star. My dad bought a motorcycle and they didn't send a bill of sale so he can't get a title which means he can't legally ride it. It has been eight weeks. He has called at least 3 times a week and sent multiple emails. These guys are absolutely the worst! read more

Do not buy anything from them sent me a tbr7 assembled by their mechanic it did not start called company was told once I put gas in it voided warranty!! Never heard of something so stupid took to mechanic said the stator is bad that's why won't start also a stripped bolt in manifold sent photos mechanic estimate to fix they supposed to send part received on February 10 now February 23 never heard this bike run dont know if it shifts still have not received paperwork to register don't buy from there or any Chinese bikes?!! read more

Worse customer service ever , sold and shipped me a broken non street legal scooter I needed for my daily commute to work and even after sending videos and pictures of problems I got no response or a chance to exchange the scooter , I was even told I had to pay to have it returned pay a restocking fee , pay the depriciation price adjustment , I urge anyone looking to purchase anything from them to stay far away read more

I tried to get some info on the TAO MOTORS 125 DB-17 and figure out why its to cheap, the lady doesn't know anything about bikes and said do you want to pay more?! I just said I want to make sure im not buying a cheap bike that will break down on me, I should have read all these bad reviews and would have known the answer about their business. she said its just like any other bike and needs maintenance. I said whats your warranty she said there is a one year on the engine, so I said if the engine breaks you send me a new bike? LOL she said NO, if its broken we send you a new engine, and I said what am I suppose to do with the engine, she said you need to install it, HA. I said I don't know how to install engines, she said thats the warranty. what a crazy business model, if their product breaks they just send you an engine and. make you figure it out, so weird. and I will never buy a bike from them and no-one should. not worth going crazy over and spend an extra $1000 for a Honda that wont break and has a real warranty. I asked her if I can speak to someone that knows about bikes ,cause she had no idea what the difference in strokes was and I guess she got scared and she hung up on me. great service! WOW! read more

If 0 stars was possible I would for sure give 0 stars. I would say that the start process of ordering was very good from an overall customer experience. I received my taotao 110cc dirt bike and paid for the team at killer motor sports to put it together. After receiving the dirt bike that was put together and tested, my son rode it for 30-45 minutes. It then began to leak oil from multiple bolts and around the engine casing. We immediately parked the bike and I called and followed up via email to see what we could do to figure out next steps. It has now been going on 4 days of emails and still haven't received a call to come up with a resolution. I have sent pictures and videos of the issue but keep getting roundabout questions back from the killer motor sports claims team. I hate giving poor reviews and I typically order from powersportsmax.com but thought I would try a new company since the reviews I read about taotao were pretty good. I kind of regret my decision just due to the lack of customer service I have received. I am hoping that the outcome of my situation will be a good outcome and I can update my review to rate this company better but at this time I am extremely frustrated with the lack of commitment and service. read more

See all

I ordered an ATV online from this companies website almost a week ago which I paid for in full ($2019.00). Since then I have left three voicemails (as no one answers the phone) and sent three emails that went unanswered. I did not hear from anyone although both their phone and email message says they will respond within 24-48 hours. It has been four business days with no response. Then today I get an email from "Jim" in order processing that says due to not having the model ATV I ordered THEY were cancelling my order! No other prior communication as to that issue. He also stated I would receive a credit back for the amount purchased in 12 business days. Needless to say I am NOT waiting 12 business days and already put the charge in dispute with my credit card company! In closing all I can say is STAY AWAY FROM THIS COMPANY (IF THEY ARE ACTUALLY STILL IN BUSINESS). The whole thing stinks of a SCAM! I left a one star rating because you can't leave a NO STAR RATING! read more

BEWARE .. SHADY Biz Tactics at KMS BEWARE ... I ordered a scooter online and it included free shipping. I was on the phone a few times before ordering with Gil from the sales dept., he insisted they do not offer free shipping for this item, I felt more comfortable ordering via phone than online...so, I pressed the online order and it kept coming up "free shipping" so I submitted the order. It went through, I received a confirmation number, etc. ... so just to feel 100% about this, I called Gil back and told him about the order, verified the confirmation number and he said, "...great for you, that's a valid KMS order, etc....". 15 MINUTES LATER, I get an email cancelling my order stating there was a "BILLING ERROR"...I called and Matt said, yes, sorry, our bad but we don't offer free shipping ... and then pretty much hung up on me ... DO NOT ORDER from this company ...oh, and my money will be returned in "about 7 days" ... but they sure accepted it instantly ... BUYER BEWARE on this place. read more

I bought a motorcycle and they called me 24 hours later confirming my purchase they said i would receive my product any where between 7 and 21 days if it goes 40 days and I still haven't received my product then we have a problem but so far we're good read more

Please do not buy from this company. They sent be a broken bike will not honor warranty will not return a call and I am out 2K for a item that can not be used!!! read more

phony deceptive underhanded business practices. ordered a scooter after reading their return policy ok within 24 hours called them 17 hours later to cancel no response. several emails and phone calls no response. they shipped the scooter anyway with lightning speed against their own policy. rejected shipment. they try to charge you anyway for restocking and shipping you wind up with nothing and several hundred dolars lost!!!! this company really sucks. so do their scooters and bikes if you see videos regarding mufflers falling off. bolts flying off when travelling. cheap plastic not abs. rubber components including gas lines and tires failing prematurily. stay away from this taotao junk and kil;ler motor sports. great name wonder how many have been killed riding these junk bikes ?china revenge for trumps tarrifs shipping these junk bikes to the u.s. read more

I bought a fully-assembled go kart from them. I paid extra for the assembly because I don't know and don't want to know how these things work. They processed and shipped my order very quickly and I was impressed by how fast it arrived. However, it arrived with the chain far too loose, making it undriveable. When I called them for help, it took four business days, three voice mails and a half dozen emails to finally get a response. Then, it turned out to be a 5 minute fix, if only I had the knowledge. I can't explain how frustrating it is to have to tell my son that he can't use his new go kart, for nearly a week, only to find out it was a simple fix that could have been done in minutes had someone only bothered to return my call. Very disappointed with the after-sales customer service. read more

Purchase the fully assembled unit received a unit only 80% assembled then when I called told them that it was not working at all And I asked them to send me a new one and they told me there will be a restocking fee and shipping fee, run from this company don't walk read more

My son bought a Hawk bike and paid for the TTL on June 23. He still has not received the title and license as of yesterday 8/9/18 even though he has repeatedly contacted them by phone and email. He has contacted the TX Attorney General's office and the bike must be registered within 20 working days. Has anyone else experienced this and do you know of a solution? read more

Ordered 2 ATVs and 1 go cart. I tried online (Friday), but my card kept denying. I put in an email for help and they called me (Tuesday) to figure out what was going on. (I had also tried killer motor sports, which at the time I did not know was the sister company...but card was denied as well) Order was placed. I was told one four wheeler was at another location, but all items were in stock. So shipping would just take a little longer, bc we had to wait on the one item. I said thats fine. On Wed. My checking account was charged none stop with thousands of dollars. None of which were any of the amount from either site. The name attached was to killermotorsports and veloz, but the numbers were disconnected so the bank could not contact them. I personally contacted superior in which they said no problem we will stop. But the supervisor of veloz (Jim) personally called me and got very aggressive about how it wasnt rheir company and I was crazy. Well the next week they called and told me that item was not in stock...funny, but whatever. They told me they would give me a more expensive one though for the same price but I had to act quickly. I said ok and checked to make sure the other two items were good, I was told yes they were in fact already put together and ready to ship. (I later looked it up, it was the same one but an older model that they raised the price on). But I had already agreed so I let it go. Well a week later they call again. They now dont have the color I requested. I said its fine, any color will work. But I let them know I was aware that I knew I got a crappier and cheaper model and thought it was shady. Jim (the supervisor) then brings up that im just a negative person. He goes back to the checking account being charged and how it wasnt them (though I didnt bring it up in the call), he brings up that im upset that I know i got a crappier model, he brings up that im negative that I keep asking if the other two items are for sure ready to ship bc im scared they wont, he brings up im scared stuff will be missing, and just that im an swful negative person. Anytime I try to talk he cuts me off and brings back up the checking account. I finally told him its enough, hes disrespectful to a customer the order is in, the new color is in, the conversation is done, and the past is gone and that was the end of the deal. He sent an email for approval and we should have been good. Well a week later, I got an email....the go cart and other atv are no longer in stock. I was absolutely shocked. I said do what?!?!? These were already put together and ready to ship, I made sure on every call. He told me who told me that. I said all of you. Dale, Jim, and Amy. I said check the phone records. He said none of us told you that. We dont fill orders until everything is ready. (Lie) I asked for a supervisor to contact me and that I was going to contact a lawyer and the BBB, but that these were a priority and that I dont care what color at this point. Probably 8 hours later Jim calls me and tells me that hes refunding my money. I said absolutely not. Yall "have" the items and yall are not doing this to the family these are going to. He said no. Im tired of your negativity and ur just always an issue. I said im an issue, but yet im checking and making sure yall have my items everytime yall call me and yall lied??? He said youll be refunded and hung up. Amy then sent an email saying id be refunded in 3-7 bussiness days....well we are on day 8...no refund. read more

First off, my 8 yr old daughter had to wake up to just gloves, goggles and a helmet since her ATV didn't arrive. I ordered an ATV on December 16th. On the killer motor sports website, it specified that all orders made by the 17th would be "guaranteed delivery by Christmas". I got confirmation of my order from a gal by the name of Alexandra letting me know they got the order and she once again assured me it would be delivered by Christmas and apologized for not having tracking shipment information yet but that it would be emailed shortly. After a few days I sent an email inquiring about my tracking information and when I would receive it. I got an email asking for more order related information to know what order I was referring to. I responded and never heard back. Then I called, spoke to a gentleman whose name I don't recall but he apologized letting me know the order was not going to be delivered by Christmas and that it would be a week or two past Christmas till it got delivered!!! I was upset and he offered a refund but I informed him the ATV was the only thing my daughter asked for and explained and showed proof of my email and the site guaranteeing delivery by Christmas. He mentioned there was something they could do for me but a manger would be needing to call me to take care of me. He let me know it may take a couple days but a manager would reach out. That was about 7-8 days ago and another 3 calls and 3 emails later with zero call backs or response!!!! I am disgusted and disappointed with their business ethics, customer service and overall experience. DO NOT DO BUSINESS WITH THESE PEOPLE!!!! read more

I ordered my Coolster 3150cxc online on Sunday September 23, 2018 and received it the following Friday (September 28, 2018) I did not pay for express shipping since I wasn't in a hurry. Well anyway, the crate arrived in near perfect condition. Since I have a 2 year certificate in general automotive skills, I ordered it unassembled. Though the assembly instructions were vague, I had it assembled and running in about 2 hours. Way to go Killermotorsports! read more

One Star only because it won't let me post without clicking on something. HORRIBLE CUSOMTER SERVICE! Don't bother calling because no one will ever answer the phone, and they obviously don't believe in returning phone calls. Was suppose to be delivered in 5 - 7 business days as I paid for rush; and nothing, still not shipped and no one will answer phone. read more

0 stars!!!SCAMMERS!!!!!! I can not BELIEVE this company is still in business!!!!!! Same situation as these recent other posts . Ordered an item for a present Christmas morning. Never heard from them. Never got a tracking #. Never answered their phones. Yet they sent a different email saying "guaranteed" delivery by Christmas Eve. Yet no tracking number could be provided. That was my last red flag. We went and picked up another item from a company in person. These idiots will be receiving a fraudulent chargeback from us. We talked to an employee at some point and he promised a refund. Yeah well of course we never got it. SURPRISE! Liars. I'm sure they ruined so many children's Christmas mornings! How terrible. I hope everyone is able to get their $$$ back and all their merchants accounts get closed. The least they could have done was be honest and say they couldn't deliver and refunded in time for people to make other plans but instead they strung everyone along thru Christmas Eve when it was too late. read more

i ordered a dirt bike for my son for his bday and i haven't recieved anything from anybody. i put the order in my 10 year olds name now they can't talk to me about it eventhough i used my debit card to purchase. can't get anyone to answer my emails but the recording always telling you "good news we have recieved your response and an agent will gwt back to you in 24 hours...that was 3 days ago!!! my advice to someone who wants to order from these people....go to powersports... read more

Firstly it took more than 3 weeks to receive my order of two pit bikes that were supposed to arrive in 7-10 days. Multiple attempts were made to contact this dealer and was nearly impossible. My kids didn't get there bikes on time for their birthdays! Then the free gifts didn't show up for nearly three weeks after that! It says you only get 3 items and the website still allows you to pick four. So, instead of giving me the goggles, the sent me a fabric bag, big surprise! They never address any of my concerns in emails IF they respond it is with something very short and seemingly irritated responses that don't help me at all. I am not one of those wackos that expects the world, I simply expect to be treated fair and equitably by someone I just gave $1300 to. I think they should be put out of business and lose their license until they can prove they are capable of running a responsible company. Do not buy from these guys they are crooked. Pay the extra couple bucks and order from Amazon or another dealer or you'll be waiting forever and treated rudely. Oh, one time I called to speak to "customer service" and the woman said, "I'll have him call you when he gets out of bed, I mean, into the office." What a JOKE! read more

I bought a gokart off of them online, and I received it in less than a week. It had a little scuff in the paint, but it wasn't something that they caused. I finished the assmebly, and it fired up on the 2nd pull. I will buy from them again. read more

So I ordered a pit bike from these guys for my son. Placed an order on-line after talking to Scott (who seems to be the only one answering phones) who promised the order to be delivered in 7-10 business days. Today is the 8th business day and it hasn't even shipped. Called them multiple times, left multiple messages asking to call me back. They never returned any of my calls. When I finally was able to reach them (Scott again), I was promised the order would ship in 1-2 business days. Never happened. I'm starting to think they don't even have anything in stock and as soon as a customer places an order, they scramble to get the merchandise from manufacturers which of course takes a lot of time. An absolute joke of a company. I don't really write reviews (especially negative ones) but this one got to me. Avoid them as any cost if you can. read more

My boyfriend and I ordered a dirt bike for my 7year old grandsons Christmas on December 9th. They had guaranteed delivery by Christmas. He was informed a day or two later that they were out of the color we ordered. We chose a different color. We still were told it would be here by Christmas. It wasn't. He received another email the 19th stating they are completely sold out of the bike. We called trying to choose another and could not get anyone on the phone. The recorded message says reply to your email which we have several times and still have not received a return call or refund. I sent an email from my own email account explaining the situation. I finally received a return call and missed it. Called the number back within 2 minutes and could not get a live person on the phone. Still have not received an answer to our many emails or a call back, much less the our refund. These people are crooks and a 7 year old didn't get the Christmas he should have. I am not even sure this is a legitimate company. read more

This is one of the worst companies I have ever done business with. The Scrooges of Christmas. I orderd a bike for my son. Once I placed the order, I was given a confirmation # and was advised that I will be contacted with order status. I was never contacted!!! I called everyday and either no one answered, a voice mail was left, or someone saying that I will be receiving a call... I called again. This time I spoke with "Jim" he was a very rude person. He disconnected the line 3 times and refused to take any information from me that wouldbe helpful to my order. He insisted that I left a message again with the "VOICEMAIL" . After me calling them asking for a manager "Jim" begin to hang the phone up on me!!! Each time I asked for a manager he refused and hung up on me... This company is doing funny business and has no regard for their customers. Not Only will I be making a review here but I will be contacting my local District Attorney Office, BBB, and Attorney General Office to look into the business conduct of this organization. As a business professional, who represents many businesses I would not reccommend this company to any consumer. I will be posting this review on all social sides and news outlets. read more

do not buy from the! they take ur money and send u broken bikes! i stil have my mine after 7months ready to be shipped back. bradi is the worst read more

Bought a four wheeler for my sons birthday here. It took forever to get shipped. Had to keep calling them because they never called back after leaving messages and after saying they would call back when actually reaching them. It was finally shipped and though this is completely on them but them and the freight shipper we had to find a truck to go meet the truck because they wouldnt delivery it to my house. No reason for this. Not out of the way or deep in the woods just a regular town street and 18 wheelers come down all the time. When we finally received it the helmet was missing. When called it was a pain to reach them again. Finally reached them and one woman said i didnt order it then saw it was and said theyd ship it out. Two weeka later no helmet still. Call back and speak to a male who was nice and shipped it with two day shipping because it was never shipped but they now didnt have the helmet we ordered so had to switch. Got the helmet and finally ready to try it out. It will not start after calling about it and getting no where brought it to a local repair shop. They have had it multiple times now and it still will not stay running. What a waste of money. read more