Communication with Cody to determine services offered and monthly cost were clear and consistent…read more We agreed on terms and I was pleased to be provided with written terms of service that were thorough and easy to understand. Daniel arrived to perform the service and he was professional and listened to all my questions and expectations. I walked away feeling heard and understood, while also knowing was he was going to do every visit. It's just been one service, but so far I'm very pleased with how things are going.

Cody and Kennden (our service guy) are fabulous. Cody has worked with me thru some complicated…read morerepairs toour 21 year old pool. looks as good as new and works like new. Kennden always looks for my old dog, who comes prancing like he is a puppy to see Kennden. Cody gaave me some very helpful advice on pool repairs that they don't do, including suggesting reputuable companies and looking at repairs they recommended. Fabulous!!!!!!!

Very poor work. Very poor communication. Unreliable. We never knew when he would show up or if…read morehe even did. He did several pools in our neighborhood and we have all switched away from him.

Matt has been servicing my pool for 3 years. He's been great and my pool looks beautiful. He uses…read morea special pool cleaning tool that he wheels in. I've never seen any other pool service use anything like it. When I talk to Matt he always has a smile on his face and is friendly and polite. He explains everything to me when asked about the process. It's obvious he is passionate about pools. He's often said that he loves pools and takes pride in his work. He's a keeper!

Jesse did an amazing job cleaning up our pool tile! Very friendly, attention to detail, and he…read morecleaned up thoroughly when the job was done... we were very happy with his service and would highly recommend!

We were very confused by the results of some of the other quotes. They seemed to be recommending…read morethings I didn't need done. BDP was perfect. He did exactly what was needed and kept me well informed as to schedule. The calcium on the tile is gone. It even remove the calcium on the stone under the spillway. The price was very reasonable for the effort, equipment needed, and result. If I could I would leave BDP 6 stars.

Chris was prompt to answer my inquiry. All others sent high price quotes and recommended draining…read moremy entire pool without ever coming to see the pool. Chris was the only person who came by, tested the water and did not recommend draining. He was reasonable in price, did exactly what he said he was going to do and the pool is back to normal.

From the owner: We are a family operated and owned business located in Surprise, Arizona! We take pride in our…read morework and are committed to providing exceptional work and service. We specialize in weekly pool cleaning services and maintenance. We offer other services as well as, repairs, filter cleanings, salt cell cleanings, acid wash treatments, drain & fills, and algae treatments. We are currently servicing the west valley area. Give us a call or email for a quote!

If you are looking for a honest guy to care for your pool Justin is the guy for you. The quality of…read morewhat he does and the cost he charges are so fair. He cares about people and it shows in every contact you have with him. I highly recommend.

I take care of my pool, and when ever I need some expert advice I call on Dustin from the Az Pool…read moreguys...Nice to have a guy like Dustin to come out and fix and advise what I need done to my pool...I highly recommend the Arizona Pool Guys when you need repairs on your pool.

Talk about saving the day!…read more My pool pump went out while I was out of town. The house sitter found Scott's number online and he responded with no hesitation. He came out, analyzed the situation, and offered a couple options. He tried saving me money with option 1, but the part was difficult to locate and time was running out on me, so we went with option 2. The holiday weekend is on us and friends want to come over and swim. Scott showed as scheduled and installed the equipment in the middle of the sweltering heat. No complaints, just all business. I was impressed by Scott's knowledge on pools. He answered a question for me that everyone else danced around. He knew exactly what I needed. I thought old school pride in business was over, but Scott gave me hope. If you're looking for great pool service Make sure to call Scott.

We've used Mountain West for a few months now. Scott has helped troubleshoot an issue with our pool…read morefilters, replaced faulty LED lights, and helped with a routine draining/refill/end of season cleanout. Our pool looks brand new! Scott is dependable, trustworthy, and does great work. Thank you, Mountain West!

I had a lot of companies come out for estimates. Some wanted 16,000.00. Some wanted 12,000.00 all…read morethses people had big fancy show rooms. That's why they charge so much I guess. And I was really fed up. So I called Joe's Pool Services. He brought out all the different tiles and all kinds of pebble tec colors. He had all the same materials that the other companies who were trying to charge 3,000.00 to 5,000.00 more. On top of that. These other companies were telling that they were a month out before they even come out to drain my pool. After Joe and I agreed on a price. He had my pool drained within 3 days and my pool finished in 4 days. His crew kicked but and are hard working people. The end result was OUTSTANDING. New tile aqua blue mini pebble tec. If you want to enjoy your pool this Summer you better call Joe.

Joe was quick to respond and came the next day and did not charge more than what he quoted. We are…read moreextremely satisfied and would highly recommend Joe and his pool & pump expertise to anyone and everyone. Thank you Joe!

Steve's Pool Repair and Service is probably the first pool service I have not had an issue with…read moresince moving out to Surprise. Not only does he always go above and beyond, but he is consistent, punctual, and provides service that others would not. For example, one weekend in the summer my wife's family was coming over and we noticed early on Saturday morning our pool was filthy. Our pump had broken and we didn't have a manual vacuum or anything to get the small stuff a net would not get. My wife texted him and asked if he could come out first thing (we were hoping for Monday/Tuesday) and he texted her back AND was at our door within 25 minutes of her text. This is just one example of him going above and beyond. All of our other pool services we have tried are super flakey, rude, and inconsistent. The best part about Steve is the communication. I understand margins aren't great in the pool business and he's spread super thin, so things are going to happen. Many of us leaving reviews think about service only in terms of our expectations without including reality or economic fairness. We ALL expect Fortune 500 treament/services but want to pay Dollar Store rates. My long winded point is that if Steve does need to change anything, he communicates with me and makes it work. That's all we ask for in a pool service and integrity as we don't know the equipment like an expert. With Steve, you have that in spades.

Steve, was out here a couple of years ago. He helped me with my pool. My control unit on the pump…read morefailed. He was able to get me a rebuilt control unit and install it. So, all went well. About a week ago I had another pool issue. My pump was not working properly. I shut it off and called Steve. He said he would be out that Saturday at 9am. Saturday came but Steve did not. He did not call, text or anything. So, I called and left a message and texted him. He did not answer. I finally had to call someone else. I guess dealing with Steve is a hit or miss getting him to respond or come out. Not a good way to run a business. I have removed him from my list of repair people. Too bad.

Needed a new pool heater installed PRONTO! Frank Z. Came…read morethrough for us!!! What a guy! What a company!!!! Thanks ~ appreciate your service! Will call again!

We moved to AZ in 2017 and kept with this service as the previous owners had used them. Since…read morethat time he raised his rates, and we continue to use them, paying on a monthly basis. Earlier this year, we had an issue with the pool that needed repair and I asked Zach (Owners son and our pool tech) to have his dad call me for the repair -- never got a call. I ended up fixing myself. In July my wife traveled home and we noticed that the pool basket was missing. I had her check and sure enough the secondary basket next to the filter motor was packed with debris, never checked and could have easily overheated the filter motor. I called Zach and asked him what had happened, and he replied that the pool basket had broken previously and that he did not a replacement with him, so he called Frank - his dad was called and asked him to deliver one but he like before, never showed up. Today I get a call from Frank indicating that at the end of August they are terminating our service without any notice whatsoever. That he had other customers that were paying more thus he needed to make room for them. Not even a quote to see if we would pay him more. No advanced notice - no complaints prior - just cancelled our service knowing full well we are snowbirds and he would be putting us in a bind . I tried to reason with him explaining the past issues we had, which he turned a deaf ear. Bottom line - as Mr. Murphy said, this guy is unreliable. We did nothing but pay our bills timely as invoiced and we get this from him. Would never recommend anyone use this company. What a disappointment.

AZ PINK RIBBON POOLS have some of the best, high quality pool service with great new client…read morecustomer experience. They are very knowledgeable, professional, tell you exactly what's going on and having a solution for every pool owner's needs. Zach was just awesome in taking care of our pool, very detailed in his work while explaining it to you, punctual, friendly and made you feel good and comfortable during his great customer service on your pool. My family and I can't wait to cannonball into our pool.‍ Thanks Zach for everything, pool looks great.

Just not consistently done to the best of his ability. When he got his brother involved. We felt…read moretaken. We cannot afford to pay someone to half ass clean our small pool. I'll do it myself, if I can find the chemicals.