we've used ryan for 10 years and have been very pleased with his service until now. We have two homes and two pools and both have turned green in the last few weeks. We reached out this morning to ask him what was going on and he quit! Very unprofessional. Just paid two big invoices to get things back on track, all for nothing. read more

Waterboy Pool Service and Repair - Pool Cleaners Near Me

Waterboy Pool Service is been taking care of my pool for over 15 years now, great and reliable service. Ryan has been nothing less than great, and honest. I travel a lot, and I don't have to worry about the pool at all, he always take a good care of it, the water is always clear. Highly recommend ! Thank you so much for all that you do!!! read more

Waterboy Pool Service and Repair - Waterboy Pool Service is the best on The Valley ! - Pool Cleaners Near Me

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Ryan at Water boy Pool Service is the best! I have used him for the last 7 years when my pool needed service or the filters needed cleaned. He is always responsive and gets to the job quickly. He is super dependable, honest and very reasonable. I highly recommend him for any pool job you have! read more

I try to take care of my pool as best as I can, but it's good to know when I need extra work done on my pool equipment, I can count on the MASTER! Ryan always seems to bail me out with the things I can't do. What would I do without him. Thanks Ryan. read more

Waterboy Pool Service and Repair - I needed Ryan to install new cartridges in my filter. - Pool Cleaners Near Me

Ryan is not your regular pool guy, he's the expert who goes above and beyond which is what makes him the best in Phoenix. Timely, professional, courteous, and very fairly priced. We just moved into a house and its our first pool. When we got there, the water was murky, the vacuum wouldn't run, and the pump had some issues running properly. In no time at all, Ryan had it working properly and the pool was clean right away! I highly recommend the service and will be using them as long as I have a pool :) Thanks Ryan! read more

Our pool has never looked so well! Thank you guys! Highly recommended, very professional and reliable. read more

We hired Ryan about two months ago. He came out and looked at our pool because of it's size. When he arrived we agreed he would come on Wednesdays and he charged us 200 per month. Service included chemicals, vacuum, and brush and net. He basically came on Wednesday approximately 2 times. He sent texts claiming he couldn't come for rain, he was sick, due to wind, or he just wouldn't show up. He would show up on Thursday at times, but after he left the pool wasn't clean. This last time he came on Thursday, I think he was surprised that we were home since he knew that we weren't there most of the time. I said hello as he was just starting to clean. By the time I got in the house and fed my dogs I saw him leaving on the security cameras. I thought wow that was really fast for the pool to be done since the pool had leaves at the bottom. When I went to see the pool I was shocked that he would leave it that way. Giving him the benefit of the doubt I texted him to inquire if he was coming back. When he didn't respond by the next day I texted him we no longer needed his service. He didn't value us and showed the upmost disrespect by not even responding. Sad!! read more

Ryan does an amazing job of always having our pool sparkling clean. We summer in Flagstaff so it's an huge relief knowing we never have to worry about our pool. Ryan even textvme to let me know that our house gutter was damaged in a storm. Thanks Ryan read more

I hired this company in March and my pool was fine for a few months, and then we started having issues. Ryan comes every week for a very quick cleaning session and recently we've had issues of algae, murky water, etc. I've called and left more than one voicemail, my boyfriend has asked him to call me back when he comes to the house so that I can get to the bottom of what's going on and I never received a response. I gave him every opportunity to help me help him and understand what was going on and he refused to answer my calls or call me back. The only time I heard from him was when I asked him not to come back and all he did was send a text that read, "just sent you an invoice." If you're okay with subpar service, a pool left in worse condition than he started working on it in, and zero communication, then go with Waterboy Pool Service. Otherwise, find someone else. read more

I never do this but I thought that I should this time because the service was so poor. I asked the guy to stop out to start maintaining my pool but he was rude the entire time. I should have just called someone else but I try not to make a big deal out of stuff I thought he might have been having a bad day, but it continued. I felt already committed after so long and a pool guy this late in the season isn't as easy as one might think. Few minutes later I was going to ask him a question and he wasn't here. I looked all over and finally got a rude text saying he won't maintain my pool because I don't have the correct pool vaccum. Why didn't he just tell me that, why would he just leave and later text? I could buy a new one and he could have had a customer but someone that brash and rude probably did me a favor. Just don't waste your time with this guy. read more

I received great repair service on my pool motor from Ryan at Water Boy Pool Service. I found him because one of my neighbors gave him high praises and recommend I call Ryan regarding my repair need. He was honest, fair, and reliable. The repairs were done on time and at the price I was quoted. I highly recommend Water Boy Pool Service. You will be very pleased. Christina T Glendale AZ read more

Went out of town and came back to a gross green pool with a layer of ick on top. Called Ryan and happened to catch him near the house, and he arrived within 10 minutes. He quickly assessed the situation, checked out the equipment, made some adjustments as well as a small repair, skimmed out the ick, and took the time to answer a bunch of questions I had about the pool equipment (we just recently purchased the home). An hour later the pump was running and the pool was already starting to look better. 24 hours later it's about back to normal and he's following up in a couple of days. Couldn't ask for better service and would recommend him to anyone. read more

Highly recommend Waterboy Pool Service. Ryan's taken care of our pool for years now and always does an exceptional job. He's a pro when it comes to keeping our pool clean and looking its best year round. He's reliable, knowledgeable, and a great value. We wouldn't go with anyone else! read more

We hired Waterboy Pool Service to clean / maintain the pool at our VACANT rental property. When I handed the pool service off to them, the pool was crystal clean and ready to swim. After 3 service visits, he sent me an out of the blue text message saying he was quitting because our pool was struggling and needed repairs. At NO POINT IN TIME did he reach out regarding repairs or say he was turning off our pump/filter. When I found out he was quitting, it had been exactly one week after turning off my pool equipment. I called and texted him immediately asking why he was quitting, but there was no answer. I hired a new pool company the same day who came to service the pool, but our gate key was missing so they couldn't gain entry. His employee lost our gate key!! I had to hire someone else to replace our gate lock. After the gate key was changed, our new pool company found the pool green, foggy, full of debris, and the water level 6 inches below the ideal depth. Ryan initially told me over the phone they would adjust the water timer as needed to keep the water level correct. Our new company tested our pool equipment and confirmed it was fine. This company is a joke... they are poor at communicating, only care about upcharges, getting paid, and doing minimal work. DON'T WASTE YOUR TIME WITH THESE GUYS... THEY ARE NOT RELIABLE. read more

Excellent customer service ! Fast and reliable Ryan is very knowledgable Highly recommend this pool service !! read more

Reliable & Honest Our realtor recommended Ryan when we purchased our home. He's been accessible and very helpful in helping us to learn about taking care of our new pool. We would recommend him and his service. read more

I am thankful that I found waterboy pool services!! they were the only service that responded quickly and followed through immediately and did not over charge me for their services!! we need to get our pump repaired and some parts replaced and because of such great service we recieved from mike, their technician, we requested to get maintainance done as well which has been followed up by Ryan the owner who has also been very nice follows through consistently every week.. Thank you waterboy our pool is now looking normal again!! read more

Waterboy Pool Service and Repair - play pool after a months maintenance.. will post more pictures for review in the following months.. - Pool Cleaners Near Me

I am a Real Estate Professional and I have used Ryan on several occasions with my clients for repairs and service......All of my experiences with him have been fabulous! He is dependable , reliable and honest!!! I will continue to recommend his services to my clients!! Joan K. read more

As you can see, I'm not a very active "Yelper". However, when you hire someone to provide a service and they exceed your expectations, It becomes my duty to let everyone else know. Waterboy Pool Service did an outstanding job on my pool and I wouldn't hesitate for one second to refer their services. Don't think twice, give Waterboy a call! P.S. His pricing is more than accommodating, quick to respond and shows up On-TIME! Thanks, James read more

Ive never done business with Waterboy Pool Service before and all I need is an opinion on a home inspection for a house I REALLY want. I did not expect the level of helpfulness, let alone willingness and positivity I received by Ryan. It's not even my pool (Yet!)...who does that? I guess I found my new pool service company. :0) read more

Ryan is AWESOME. We had no idea what we were doing with our pool as we've never owned one and he came out willing to help teach us everything we needed to know about it without any hesitation. We had pool inspectors when we bought the home but they weren't friendly when it came to teaching us anything. Ryan didn't have everything he needed at the time because he wasn't expecting to actually work on the pool but he still ended up cleaning and adding the chemicals we needed and it looks 10 times better already in just 1 day! We ended up hiring him to do monthly services for us and I'm excited to have a clean pool! read more

Had him visit once awhile back when I was pregnant, gave him $200 for future services and never heard from him again. Lesson learned. Don't bother trying to do business with this man. read more

(Update) I had originally written a great review as in the beginning Ryan was great. However, that did not last long. We were in the process of selling our house and paid Ryan to do some leak repair work, replace a burned out spa light bulb and we prepaid for one final service to make sure that the pool was in top shape before the new owners took possession. Problem #1: Ryan had replaced the light bulb in the spa, but the day before closing on the house we received a call from the buyers realtor telling us that the lights were not working again. We called Ryan and he stated he would not be able to get out to the house to fix the problem until the day after we were to close on the sale! This was his repair that had not worked! So the night before closing I had to replace the bulb myself in the dark working by flashlight! When I disassembled the light housing, I found that the bulb itself was broken. The cause of this was either he had tightened the bulb too much and broken it, or he had installed the incorrect bulb (it was too high of a wattage). I am inclined to believe that he twisted it too hard as it was a cracked bulb and not shattered. Either way, he knew our tight time table, had been working with us for a month or so on the pool, and did not make it right. I should not have had to repair it myself after paying him $85 to fix it. Problem #2: We had prepaid to have one final cleaning performed and had scheduled it 2 days prior to the closing. Ryan did not show up, nor did he call. When we we called him to report the spa light was out and to ask about the final cleaning he claimed not to remember that we had prepaid and scheduled the cleaning/chemical service and stated that he could not get to the house until the day after we were to close. This was obviously too late as we would no longer own the home at that point. Bottom line: We paid for a light repair that was not done correctly and we had to correct the problem ourselves, and we paid for a cleaning/chemical check (service) that we never received! Ryan did some good work initially, but that good work was quickly overshadowed by the poor final days of our need for service. I feel that a refund for the light repair and for the prepaid service should have been in order, however this was in September and not once did we ever receive another call from Ryan. read more

Ryan was very helpful. This is the first year we have lived in a house with a pool and we were having several issues with it. He came out quickly to help diagnose the problems and let us know what needed to be done. He gave us a fair quote and didn't pressure us to do anything we weren't comfortable with. He explained everything clearly and taught us a lot about the pool in the time he was here. We will definitely do business with him in the future. read more

I have gone through 2 pool guys in the last few years. Last summer I had to get my pool fixed probably 4 times with the pool guy I had at the time. It never was fixed. My roommate found Waterboy online and he came over and cleaned and fixed my disaster pool for a $100. It was an easy fix and he diagnosed it right away. I hired him right away and I am very happy I did. Ryan, the owner, knows pools! read more

Ryan is the best in the business. I was having issues with my pool pump and had no idea where to begin. I called Ryan and he came out right away and got it fixed. Plus he is a great guy! I would highly recommend Waterboy Pool Service! read more

This review is a little late - gave Waterboy (Ryan) a call the week prior to Christmas told him my problem over the phone he knew right away what the solution would be and the cost. I thought that was pretty impressive because 99% of the time a company will not even touch that w/o seeing it first. Ryan came Friday before Christmas Eve and fixed us right up and within a couple of dollars of his quote!!!! GOOD STUFF!!! read more

First time pool owner here and I called 6 different services in one day. Ryan was the first to call me back! My pool was turning green and I was panicking! He not only fixed it but he has fixed all sorts of things that I have had happen. He always answers my questions and is willing to help. He is reasonably priced and I'm extremely happy with my service! Also I can pay him via PayPal which makes my life so easy. Thank you Ryan keep up the great work! read more

I have called Ryan twice and both times he returned my call in a timely manner and was able to come out the next day and do the repairs at a very reasonable price. The second time I contacted him he was able to give me some helpful advice to fix a problem I was having with my skimmer. He is very knowledgeable and willing to help diagnose the problem without making a service call. I will continue to use his services and delete the number to my last Pool Service Company since they lack communication skills. read more

Ryan is very responsive and timely. He showed me how to clean my pool pump, took care of several other items needed to maintain my pool and came back with the necessary parts when he said he would. Ryan is very friendly and knowledgeable. I will definitely use him again and highly recommend him! read more

I am not sure how Ryan at Waterboy received any positive reviews! He missing several weeks around the Xmas/New Years times, and he never came or called the third Thursday in a row of not cleaning because of rain. When he finally did arrive, he failed to clean the spa and left the skimmer unhooked and loose by the pool. He never called to say what was wrong with the pool. I would never recommend him---there are just many people who take pride in their work---unlike Ryan. read more

Ryan at Waterboy Pool Service is doing an excellent job for us in taking care of our pool maintenance. He shows up on time every week and we had an unusual issue recently that he was able to troubleshoot quickly and get taken care of. He responds to text messages if we have questions (being new to pools) and he is always friendly and professional. read more

Once again I called Waterboy Pool Service and they came right out and fixed my problem. I appreciate this type of Customer Service and will continue to give Waterboy my business. Thanks!! read more

I see the pattern in the reviews of other pool owners. The first few months the service was ok. Today my pool is all green and the guy refuses to come and do his job after I told him that I have the issues, throwing the the excuse 'I don't know when the next time I'll be in your area'.. Really? Never was I rude or not nice to him. He comes only to clean it once a week for 5 min, never checks the chemicals in the pool unless you ask him to. As a result my 3 years old salt water pool is a MESS! Don't count count on his knowledge or willingness to do the job. read more

Our pool has never looked better since Ryan with Waterboy Pool Service started maintaining it. Ryan not only insures our pool looks good but has consistently gone above and beyond. For example- our filters were bad and needed replacement. Ryan was very helpful in helping us select a quality brand of filter. We were preparing to leave on vacation and had not had a chance to put the new filters in- Ryan was incredibly helpful by offering to do this for us at no expense. Thanks Waterboy! Kristyn read more

Ryan was on time, very honest and didn't charge an arm and a leg for his service. We needed repairs to our pool gears and will be using Waterboy to fix them. read more

We started with Waterboy based on reviews here and then had to leave the pool in his care for a period of months. The house and yard are wired for video, of course, and we are delighted by his prompt and reliable work even when we aren't present. In addition, he is very good about communicating problems when he finds them. Very happy with the service. read more

Ryan did an excellent job servicing my pool for and month and teaching me how to take care of my pool so I could start doing it myself.

Ryan has done both service and repairs for me. He is fair in pricing and very reliable. Has also done work and service for my parents and brother. Amazing work thanks Ryan. read more

Ryan just completed a deep cleaning on the pool and it looks brand new! Once again, great job!