Matt has retained our business for three years and does an excellent job year round. He schedules…read morethe periodic maintenance to ensure our pool is always in great shape.

Matt has been servicing my pool for 3 years. He's been great and my pool looks beautiful. He uses…read morea special pool cleaning tool that he wheels in. I've never seen any other pool service use anything like it. When I talk to Matt he always has a smile on his face and is friendly and polite. He explains everything to me when asked about the process. It's obvious he is passionate about pools. He's often said that he loves pools and takes pride in his work. He's a keeper!

I have an older pool which came with the house. Have had several major problems, all of which were…read morehandled well and quickly by Desert Diamond. Have used this company for over two years, and they are always quick to repond to my problems. Cody is always available for suggestions, advice or helping with whatever is wrong, and how it can be remedied. Good company, best I've had over about 20 years of needing pool service. Daniel is the person who has kept my pool in good condition, along with Omar.

What an amazing company. It's been very difficult for us to find a reputable pool company that I…read morecan rely on; especially living in the PNW and I rent my house out in Arizona. Cody was always good with communication and takes pride in his work. Quality has been amazing. I have had such great experience with them that I will continue to use them for cleaning.... what an amazing job. So grateful for them and their work.

Jesse did an amazing job cleaning up our pool tile! Very friendly, attention to detail, and he…read morecleaned up thoroughly when the job was done... we were very happy with his service and would highly recommend!

We were very confused by the results of some of the other quotes. They seemed to be recommending…read morethings I didn't need done. BDP was perfect. He did exactly what was needed and kept me well informed as to schedule. The calcium on the tile is gone. It even remove the calcium on the stone under the spillway. The price was very reasonable for the effort, equipment needed, and result. If I could I would leave BDP 6 stars.

Steve, was out here a couple of years ago. He helped me with my pool. My control unit on the pump…read morefailed. He was able to get me a rebuilt control unit and install it. So, all went well. About a week ago I had another pool issue. My pump was not working properly. I shut it off and called Steve. He said he would be out that Saturday at 9am. Saturday came but Steve did not. He did not call, text or anything. So, I called and left a message and texted him. He did not answer. I finally had to call someone else. I guess dealing with Steve is a hit or miss getting him to respond or come out. Not a good way to run a business. I have removed him from my list of repair people. Too bad.

I was very happy with the installation of a pump/motor that I purchased. However, he charged a bit…read moremore for a couple of things needed than I thought they should be, but I was willing to pay it gladly. However, I forgot about asking for an invoice before he left because I was so happy to have a new pump. I tried to reach him several times after, with no response. If not for this I would have given him a 4 or 5.

If you are looking for a honest guy to care for your pool Justin is the guy for you. The quality of…read morewhat he does and the cost he charges are so fair. He cares about people and it shows in every contact you have with him. I highly recommend.

I take care of my pool, and when ever I need some expert advice I call on Dustin from the Az Pool…read moreguys...Nice to have a guy like Dustin to come out and fix and advise what I need done to my pool...I highly recommend the Arizona Pool Guys when you need repairs on your pool.

Chris was prompt to answer my inquiry. All others sent high price quotes and recommended draining…read moremy entire pool without ever coming to see the pool. Chris was the only person who came by, tested the water and did not recommend draining. He was reasonable in price, did exactly what he said he was going to do and the pool is back to normal.

From the owner: We are a family operated and owned business located in Surprise, Arizona! We take pride in our…read morework and are committed to providing exceptional work and service. We specialize in weekly pool cleaning services and maintenance. We offer other services as well as, repairs, filter cleanings, salt cell cleanings, acid wash treatments, drain & fills, and algae treatments. We are currently servicing the west valley area. Give us a call or email for a quote!

I recently moved to Arizona and I am a first time pool owner. Based on reviews, I went with Crystal…read moreClear Pool Service and I do not regret my decision. The staff is friendly, honest, professional and the prices cannot be beat! The team always shows up on time and I never feel pressure to upgrade to the hottest new thing, but always know it's available if I want to. I also can't get over the patience and knowledge of the team.. once in a while, I get froggy and try and fix something myself and blow it. They know exactly what I did by my vague description over the phone and are quick to come out and save the day. Definitely recommend!

As a new pool/spa owner, I'm finding out there are a myriad of pool services to choose from, and…read moreI'm tickled sparkling-blue that I went with Crystal Clear Pool Service and Repair. The owner, John, is a great guy. He came out to look my pool over and provide me with a weekly maintenance quote. He ALSO took a CONSIDERABLE amount of time out of his busy schedule to walk me through the "rube goldberg machine" that is my pool plumbing. My weekly tech, Henry, is young, personable, respectful and thorough. He will point out issues, but never presses if I dont choose to make them a priority. When I bought this home, my main concern with the state of the pool/spa, but those worries are a thing of the past thanks to Crystal Clear. John also accepts Zelle payments.

I had a small job to fix some pool tiles that had come off. These guys were the only one I could…read morefind to do the job. Everyone else told me the job was to small. I called and spoke with Brian, who set up a day to come out and look at the job. Was on time and showed up on the day he said he would. Gave me a quote and put me on the schedule to get fixed. They actually moved my up by a week because they time to fit me in. Pool tile was fixed on Friday 9-1-23 and Sunday we were using out pool again. Great to work with and I highly recommended giving them your business!

I contacted several pool companies to replace my 15 year old pool equipment. Only one company…read morereturned my calls. I met with Bryce from AZ MIRAGE pool company. An estimate was given to me and I was pleased. I changed pool service companies as I found the prior company was not communicating and at times didn't know what they were doing. All the employees have been wonderful to work with. They are responsive, they communicate, they are thorough and knowledgeable. I am very pleased I changed as they are still trying to correct bad service. You pay a little more, but it is worth it. I have found them to be responsive, knowledgeable, and professional.

Unhappy with my previous pool company, so I started looking and found Desert City Pools. Jayce was…read moreable to come out the next day and tell me what was needed--rebalancing chemicals correctly (the old company was over-chlorinating) and removing a poorly working pool vac installed by the old company. Tyler is my newly assigned weekly tech, and he was just here. All is well and the pool looks great. Now I have just one person for weekly service as well as any maintenance / repairs--and all for the same price as the old company--great value!

Came out to my house on Saturday when I called the same day! They figured out why my pump was not…read morecoming on and saved me good money, not having to replace it. Great honest service here - you can't go wrong!

Daniel has given top notch customer service. He even came out on New Years day to clean our hot tub…read morefor a new set of guests arriving that afternoon as well as swapped out our headrests for us and spent time giving our pool a very thorough once over. Looking forward to using their service for years to come.

For the past year, All American Pool Servicing was "taking care" of my pool. I am a new pool owner…read moreand relied on having a knowledgeable company to keep my pool clean and always ready to go. Apparently Daniel and his are very new to caring and servicing pools from my experience. There was always an outside factor on to why it was not his fault the pool had algae or that he was spending so much on pool chemicals. During the month of January he suggested my pool needs to be drained due to the amount of chemicals he was spending to keep not just my pool clean but others as well. Pool was drained by the previous owners February 2025 and he could not understand why the pool levels were not correct when David came to service it. Pool was drained by us and cost less than Daniel said he could do it for. I reached out to Daniel 4/12/26 regarding algae build on the walls and steps of my pool. I asked that the pool be given a thorough scrub to get the pool ready for the summer. David came over Monday, April 13th and stayed for 9 minutes, leaving the wall and steps still full of algae. I did not feel my concerns were taken seriously so I terminated my pool service with Daniel via email on 4/17/2026. I asked that I be taken off of autopay immediately to avoid being charged on the 1st, he replied "Will do". Come May 1, 2026 I was charged 120$, unbelievable. I reached out to Daniel 5/1/26 to get a refund and was told not sure why you were charged and refund takes 5-7 days. Today is 5/18/26 and I have yet to get a refund from him. I had to call my bank to issue a dispute charge as he did not even read nor text me back on 5/14/16 to see what was going on regarding the refund. I am not the only person he has not refunded. Check the other reviews regarding this company. Please use this company if you enjoy subpar service, listening to a silver tongued snake talk your ear off. If his website still says veteran owned, do not believe him. His former business partner was the veteran, not Daniel.