This was my first "over-the-horizon" car purchase. I was fortunate to deal with Grady, who went out…read moreto the car in which I was interested and showed me everything I wanted to see via video, walked me through the buying process, and picked me up at the airport when I flew in to pick up my car. The pre-owned car I bought was exactly as described, except for a couple of extra goodies Grady had saved to surprise me. And it wasn't just Grady. The entire team at Mazda of Jackson is friendly and helpful. Overall, I couldn't be more satisfied.

949181Terrible, terrible, terrible. Came in needing oil and filter, break pads, and check my…read moretail pipe ... came out with a LOUD noise that wasn't there before. I repeat, THERE WASN'T A LOUD NOISE WITH BREAKING OR OTHERWISE! Then I got a bullsh$% response as to why. Even I knew that it was BS. They didn't apologize or fix it. And then said I should go back to the previous mechanic. No one should be treated like that. I honestly do not understand why they did that. They deserve zero stars.

Johnnie Westerfield did a great job helping me chose the right model for my lifestyle and helping…read moreme get the right financing. It was a pleasure working with Mr. Westerfield and the sometimes stressful experience of buying a car enjoyable.

All folks my wife and talked with were very courteous and friendly. John Westerfield went out of…read morehis way to explain how everything worked on the Outback we leased. Subaru is lucky to have him. If you need or want to get a new vehicle this is the place to go

Kodos to Mr. Charles Ago. Very knowledgeable and hands on…read more Went above and beyond during negotiations to purchase a car. We were very pleased with the wonderfule customer provided by Mr. Charles. We will definitely recommend him to others. Myesha German

I have never been to this shop. Hell, I've never been to Jackson. Why the bad review? For some…read morereason someone gave me their mailing list and I haven't been able to get my name off it. I called them and they lies and said they did.

I can't say enough about the service department team (especially DiAnn and Jeff)! They were…read moreincredibly friendly, generous and professional. I would recommend them to anyone needing either routine or emergency work. I got both warranty (Emergency) and non-warranty work done. Thank you!

I've had the best experience here. You can tell management really care about the whole customer…read moreexperience. The bathroom and snack area are always clean. Staff is always friendly and courteous. I would recommend Paul Moak to anyone!

If I could give more than 5 stars for Thomas Korn, I would. I was hitting a total wall trying to…read moreget my Mercedes me app set up with a lot of back and forth frustration. Thomas called me, diagnosed the issue instantly and had everything running seamlessly in just about 5 minutes. That kind of expert product knowledge and fast service is rare these days. Extremely grateful!!! Thanks Thomas!

Purchased a Mercedes (new)car a year ago. for over 24…read morehours, I have been trying to reach someone in service. I have left six messages as well as calling at least 12 times being disconnected and treated unprofessionally this is so unacceptable.