I was shopping for homeowner's insurance and had already received two underwritten quotes from…read morehighly rated carriers when I called Miller's and spoke to Kate Mitchell to get another quote. After providing her with the exact same information as I had given the other companies, she said she could not provide a quote. Apparently Miller's does not have access to a wide variety of products since I later called another agency and again had no problem getting a quote using the same details. Maybe Kate didn't want my business or didn't want to be bothered on a Friday afternoon. But I found that other local agencies were much more helpful and had no problem finding suitable products for me.

Been with Millers for years. Always had quick responses and everyone was always helpful. Wow has…read morethat changed. Called two weeks ago to have them run quotes for my car and home to see if a bundle was an option. Spoke with Nancy who got all my info and called me back to confirm a few things. Never heard back with a quote. Called today and she was like I don't even remember speaking to you. (That's good to say to your customer)!! Never did the quotes and then kept asking if I wanted her to run numbers. I was like YES! She said "well I'm just telling you everything is 6 months now, so not sure how much help this will be". I said forget it. You can tell she did NOT want to do her job and run quotes. Had the same thing happen in January with Andrew. I had to call repeatedly to switch my car. I was also told by him that my carrier provided Gap coverage, found out today that was a lie! Do not go here! They are lazy and do not want to work. We will be switching to another agency. Their loss!

I received a letter from State Farm about their auto and renters insurance and I got both through…read morethem. For exact same coverage I had this will save us $37 a month. it was well worth the phone call I spoke to Domenic an agent for Kelly Paster Agency and he was great. He handled everything with professionalism and knew what he was talking about. I strongly recommend you call and I'm sure you'll be happy you did

if there's a policy change it's up to the costumer to ensure dates, cancellations, etc are…read moreconfirmed because they could still be charged even a month after the policy change. Heed my warning customers that this specific location will sell you different types of insurance but will not volunteer answers, and if you need to make a change to your policy make sure you have a whole month to confirm the change or you'll get charged. Also follow up with calls costumers because I did and they still screwed me over! Thank you.

Excellent experience Gets right to the point and saves us money on our health insuranceread more

Joe Ritter has been very helpful and curteous. I would highly recommend him for anyone trying to…read moreuntangle the Medicare maze!

I won a jawbone jambox headset when mark was here at the philly auto show booth in january good…read moreheadset he did try to get me a quote for insurance all my policies renewed in may unfortunatly mark could not save me money this year will consider this agency on my next renewal will try again next year but this is a good agency.

I contacted 5 Star for quotes on Homeowners, Auto and Umbrella when my current policies were up for…read morerenewal and Joe worked diligently to try and beat their rates.

I recently decided to survey the insurance market for homeowners and auto coverage. We'd been with…read morefive points for several years. We found a more competitive coverage by ourselves and notified the firm that we would not renew with them. Subsequently, the owner accused me of lack of ethics for purchasing our insurance from one of his employees who had left his firm. I told the owner truthfully that I'd had no correspondence with his employee; he subsequently indicated I had lied to him. His approach to customer service was the primary reason why we decided to look elsewhere. Approach with care.

We never had an issue with erie until we had to deal with Michaela Hrischuk. I do not recommend…read morehaving anything to do with her. She is the sole reason we're canceling all of our auto insurance and both homes. Tells me we can't get home owners insurance (which we currently have with erie), changed to add a wood stove because screens are falling out. What kind of stupidity is that? We just pulled out the window to repair it and I'm process of putting siding on. The shed, the last tenant left and is garbage and as soon as it's not windy, we're burning it.

I have been with this agency for over 20 years. Recently we had a homeowners claim involving downed…read morelimbs and roof damage. I reported the claim on July 5th, the adjuster arrived that evening, limbs removed on the 6th. We received a check on 7/10/17. Great customer service. I would highly recommend this agency and Erie For your insurance needs.

We paid Kyle's Auto Tag $441 in April 2024 for a two-year registration. We had no idea our car was…read morenever actually registered until March 2026 -- because they filed incorrect paperwork, never followed up with PennDOT, and never once contacted us. PennDOT sent our title back to our loan company in October 2024. Kyle's Auto Tag said nothing. We unknowingly drove an unregistered vehicle for nearly two years. When we came back for answers, they blamed us -- despite PennDOT and our loan company both having documentation that Kyle's Auto Tag made the error. No fix offered. No refund. We went straight to Wiggins Auto Tag. Jody resolved the entire mess in 20 minutes. Stay far away from Kyle's Auto Tag. Wiggins is down the street and they actually know what they're doing.

The experience was great until I was charged 3% for a debit charge. I was told it was what it was…read moreand if I had an issue with it to call and speak with the owner. Well, it is against federal law (Durbin Amendment). The Durbin Amendment (part of the Dodd-Frank Act) aims to control debit card interchange fees and prohibits surcharging. There was no line item for the charge. there was a $9 difference between the store receipt and the debit card receipt and the store receipt stated cash. So, just a word to the wise, you will get fleeced at this place so make sure you bring cash or go somewhere else.

My car is in Florida but I live in PA. When I was going back to Florida for the winter, I realized…read moreI did not have valid plates on my car and needed new plates instantly. I had contacted a different auto tags place near the wine and spirit store. She never got back to me. I left 10 messages and emailed three times. I got tired of waiting. So, I went to April. In ten minutes, she was able to issue me new license plate and new registration. She was so, so helpful, cheerful, and efficient. In ten minutes, she handled a problem that the other agency couldn't handle in two weeks. I am SO grateful that I contacted her. I can't give enough stars to express how great she is. I hope everyone goes to see her!!!

I've been utilizing this agency for over 10 yrs. April is amazing and she has always given the…read moreright answers to all questions. I definitely recommend PA auto tags and service to anyone in the Media area, she will get it done.