A while back, Cory adjusted my Les Paul Studio's frets, which were trying to steal the show by…read morelifting and impeding my ability to enjoy my beloved! Not only did he do it well, he also convinced Gibson that they and not I should pay. I have a monster 8-string acoustic and the strings are too high and tense for my old-man fingers to grapple with. So I called and and Elijah answered my phone call today and took a detailed note with charm and accuracy. These human interactions matter and from a large corporation like Guitar Center these matter even more. Great people working there. And that matters.

I didn't end up purchasing anything, but as a music lover, I wanted to see what was available. Very…read morecomplete store. The guys working there are so kind and attentive! They let me play one of their pianos for a little bit. Will be back for a guitar soon.

I love this place, it's one of my happy places…read more.. I've had a few guitars serviced here and they did excellent work. I hear from other people that they can take on a variety of difficult repairs... I just had some set ups and pick up changes. They were don't well and my guitars play like butter. The vintage prices seem fair and their stock of accessories are top notch. The only reason this doesn't get a five is because of slow turn around time. Obviously they're busy and it's understandable, they do great work and people are flocking over... if this is my only critique, this place is killing it!

had my equipment at main drag for year to date i still have not been paid i've know this owner for…read moreyears when the shop was on bedford ave and did business with this store but now karl myers is bullshiting me and now we go to COURT and maybe TV THIS SUCKS it may seem because he's doing business in willamsberg brooklyn that he's on the up and up

NYC Guitar school is one stop for learning guitar, restarting guitar, singing or wanting community…read morewith other musicians (there are also ukulele, bass lessons - and a ROBUST rock band program). In addition to classes there are many events at NYC Guitar School from open mic, workshops, guest talks... SONG LAB is a great new addition to that line up - members and non-members alike can join. Song Lab is a 3 hour block - everyone involved (ALL levels of singers, bassists, rhythm guitars, lead guitars) are taught their part of the chosen song by one the amazing teachers at NYC Guitar School. By the end of the 3 hours the song is played as a group in a performance type setting. Past SONG LAB songs include Rebel Rebel, Sweet Child of Mine, Creep, My Girl. SONG LAB is an amazing way to start playing with other people, test your skills, learn new skills, learn a song you have always wanted to play in record time, meet other musicians that you will see again in either virtual or in person classes, open mics, or join in rock band. My overall experience with NYC Guitar school and their top tier teachers has been so gratifying - I highly recommend Song Lab to anyone new or seasoned - it is a lot of fun.

I started playing guitar when I was 13, and now I'm in my 70s. I never took a guitar lesson until…read morea couple of years ago, when I joined NYC Guitar School. It's terrific, and my teacher (Josh Torvi) has helped me a lot. What I like most about Josh is his flexibility. He understands that each student needs to be taught differently. I'm an old guy, somewhat set in my ways. Josh doesn't force me to play in a certain style, learn certain songs, or insist I learn music theory. He doesn't tell me what to do. At the start of each lesson, he asks me what I want to work on. He'll gently suggest I try new things and get out of my comfort zone, but he doesn't push me when I just want to have fun and play stuff I know. That's what keeps me coming back every week.

They listed a Drawmer 1960 on Reverb and I went into the store to buy it. The sales rep was really…read morenice and did a great job packing up the compressor so I could carry it home. It works perfectly. Competitively priced gear.

I had a bad experience with Clark who repairs keyboards. In the end he made the condition of my…read morekeyboard worse and the reason why I'm giving two stars instead of one is that perhaps he could have fixed what he broke if I was willing to take it back, and I'd like to give the business itself the benefit of the doubt that their information and service in purchasing gear lives up to a very good reputation, *my* experience was with an old keyboard that was on the line of whether it could be fixed or couldn't, and Clark was honest that it was a risk. However, I brought the keyboard in with a power supply that wasn't its original power supply and although I hadn't had a problem with it Clark was extremely argumentative that there's no way it could have ever worked because it's "just physics." He had to be right, and wouldn't let me finish any of my statements or questions. Since he told me there was an 85% chance he could fix one key that was broken, I agreed to give a $40 deposit but a day or two later I found the same model at Guitar Center and wanted to take the keyboard back if he hadn't started to work on it. I left a message for him to call and let me know if he had started work on it and was told he'd call right after his cigarette break, I called again and couldn't get ahold of him and went back in person where he told me he had called me. However, days later there is still no record of any calls or messages, and I suspect he was not being honest. When I took the keyboard home I found that the key immediately next to the broken key was now very stiff and hard to play, so his diagnostic process with the $40 deposit resulted in worsening the condition of his keyboard. I would have gone back to ask him to fix this if he hadn't rubbed me so wrong in the overall communication. I disputed the charge with my American Express and my account was credited and I don't know if this was Rogue that agreed to refund me.

They are absolutely so cordial so helpful and so kind. I highly recommend them This is the placeread more

Whether you're in NYC or Alaska THIS is the ONLY place to bring your horn for repairs!!!! And they…read morehave an incredible array of new and collector's horns, mouthpieces, reeds, virtually anything you need. Honest, reliable, solid and technically proficient to the highest degree...Jon, Rachel, and the guys are the musical equivalent of NASA engineers!!!!

Highlights: * Huge bass selection!…read more* The website offers scheduled appointments for repairs and sales; but they accept drop-ins too. * Open on Saturdays * Competent and reasonable repair staff We've been to Finlay and Gage a few times in the past year. In my opinion, it's the closest thing to a mecca in New York City for upright bass players. They have a huge stockpile of new and pre-owned basses at a variety of price points. The staff is personable and down to earth. Their repair staff is quite competent and reasonable. Two experiences: 1) The fingerboard of the upright bass at my son's school bass had come off, and needed to be reattached. The shop was particularly busy and had given a timeline of a few weeks. 2) We had a mishap with a cat on our personal Shen SB80 bass that caused the bridge to shift a little bit. We got it back into place by eye, and lived with it for a month or two, but with a performance coming up, we wanted to make sure it was in tip-top shape. We met with Zoe. She did a quick diagnostic and made some quick adjustments (fine tuned the position and angle of the bridge; tweaked the soundpost down slightly), and she sent us on our way in less than 5 minutes. Noted that we had some mild pitting on the soundboard, but could take care of that later. No charge on this visit. For that we'll be eternally grateful - it helped make my son's first public performance on his personal bass a resounding success. It's been a few weeks now and wow, these little tweaks really made some measurable differences in playability and volume. The action feel great for both pizz/jazz and arco. I wouldn't hesitate to bring an instrument there for a check up. Pro tip: As of early 2025, there is metered parking around the corner on Church St starting at 2pm on weekdays. So if you're driving yourself, you have some options if you're bringing your bass in or are picking up.

they want $60 just to give you an estimate. I've never been to another shop that does that. it's…read moreso disrespectful to musicians. find some place that doesn't try to fleece you

I feel a tad bit overzealous writing a 2nd review for The Music Inn so soon but I just had to make…read morethese thoughts public. The Music Inn open mic is hands down one of the best in the world! So I live on Long Island and it can be pretty daunting at times driving all the way into the city, especially on a Thursday during rush hour, however The Music Inn is totally worth it, and then some!! Sign up starts at 730 (best to line up as early as possible though, say around 630ish) and performances begin at about 8. Last night it ran to about, and every act was incredible. I performed as well and the audience was super supportive and engaging. I saw one person who was there for the first time and they had such a ball that they ended up buying a gong, for like $200+. I love that! He would randomly hit it outside and proclaim loudly "I fricking love this place!" and I found it absolutely hilarious. The best part for me was the impromptu jam happening outside on the covid-era outdoor patio section. I joined in and we jammed for at least an hour, singing and playing everything from blues to rock to jazz. Lately on my daily drives I've been learning how to sing "Devil town" by Daniel Johnston and this was the perfect opportunity to try and perform it. Everyone joined in, we had a lead guitarist, a drummer (playing on a makeshift high hat from an empty plastic chinese food container), and several guitarists keeping rhythm. It was such a magical time! Oh and the cover is only about $5-7, depending if performing or not. If you're looking for some of the most authentic and passionate music in the city, head to Music Inn on Thursday nights at 8pm, you won't regret it!

Totally bogus crap show. The "vintage" instruments are beat-up, dusty old rubbish that Mr. Slatnick…read morehas purchased over the years from Mid-East Mfg., which specializes in importing cheesy tourist-grade junk to sell to naive out of towners. People who can't discern between cheapo tourist garbage and proper instruments are easily wowed by the profusion of "exotic" instruments. No serious musician would ever be fooled by this stuff which barely rises about the status of firewood. The original owner Jerry Halpern, not the friendliest guy, was an honest seller of quality instruments. Give the jungle of dusty cardboard garbage that's on offer since Jerry passed away, he must be spinning in his grave.

I have been a customer of Guitartech for going on 6 years now, and have experienced nothing short…read moreof superb customer service. Paul & Joe are great at what they do, and genuinely care about me as a customer, but also as a guitarist. I trust every word of advice that I am given about guitars and all things related to them. I grew so confident through my experience with them, that I had a custom guitar built by Paul. It has been an invaluable piece of my journey as a musician. Amazing place!

I used to get my guitars serviced from Guitar Tech and they were good for awhile. The owner seemed…read morenice and accomodating and his assistant, Joe Belle seemed nice, as well. I always explained I was a 'hobbyist' who casually played the guitar and Joe acknowledged that with some comments. That's fine. I just used to get a set-up, neck adjustment and new strings. They even brought to my attention the fact that my Santa Cruz had something going on with the neck-truss rod and they were right, as Santa Cruz took the guitar back and admitted to having a bad batch of truss rods. Anyway, when my Blonde Goodall got scratched on the headstock, I was upset but said nothing. I just never went back! I read some of the reviews about Guitar Tech and just figured it wasn't worth mentioning. A finishing repair isn't so easy to repair and it never looks the same. It matters to me because sometimes I sell/trade my guitars. I don't have that much room or spend that much time playing them like maybe a more serious guitar player would! Not trying to bad mouth these guys but they should be a little more mindful/careful with others' instruments because there are people out there who take good care of them! Manhattan was also getting a little out-of-the-way for me. I am in Queens and their hours have changed. So, a little inconvenient, as well. The trains don't always run so well and driving to the city is at times very inconvenient! Other than that, I have nothing against Paul Nieto or Joe Belle. They seem to be pretty nice fellas.