Husband had his guitar (Fender strat) "Set up". And he is happy. Service is good. Small shop clean…read morefriendly staff this guitar set up was $60 bucks which is a great value. Done right ! Husband is happy and will be visiting again.

I Had my Fender Strat set up by lane and amazing Job he did , quiet Place and friendly and not…read moreexpensive for a set up and Highly recommended.. I will be back with more of my guitars

Received top flight customer service from Christina who attentively answered my teenager's…read morequestions about purchasing a cello. We learned a lot about what's important and less important about selecting a first cello. Christina made us both at ease in a calm unrushed environment as my kid played the instrument. Christina made it clear her main interest was in keeping us satisfied after the purchase and building a musical relationship for the longterm. She reserved a cello while we shopped elsewhere. This time we declined the purchase, but it was not for lacking quality, price or service. I won't hesitate to return for our future guitar or cello services. This business makes me proud to be part of Staten Island's music community. Keep up the good work Rustic Music! Two locations!!!

I took my guitar to get repaired it was a gift for my Grandaughter who is autistic. It was never…read morereturned back to me. Every time I would go back to get it they would tell me that the repair guy was away. Or he wasn't there. I trusted them so I never asked them for a receipt thinking hey were trustworthy. I never saw the guitar again, and was never able to get it back because I had no proof or receipt that I took it there. My autistic daughter was so happy with her little green guitar she still asks for it. It's been a couple of years since then. I just want to tell you that you guys have made a 12 year old autistic young girl very unhappy.

Everything I bought there or had worked on was faulty. Fake…read moresmiles just to make a sale and condescending remarks from the owner in front of a store full of kids. Stick to Sweetwaters or Reverb.

I recently had Costellano's do some repairs on my classical guitar. The repairs were completed in…read morethe time frame estimated, the price was reasonable, the staff friendly and professional and the workmanship impeccable. I would not hesitate to use Castellano's again.

A good place to go and rehearse with your band. Modes practice spaces are adequate for proper…read morerehearsal. The store specializes in used musical equipment although I've never purchased anything there. Nothing is really priced to move all in all. It's OK place for musicians on Staten Island.

I booked a 2-month block of weekly rehearsal for my drums. I live in a co-op and can't practice…read morereal drums, only electronic drums. A throw back in time from when you got personal service from the owner who knew what they were talking about. And they give lessons. What more could you want?

If you're looking for the very best music lessons that money can buy, at reasonable rates, then…read morethis is the place. Guitar instructor, Jimmie Mack, is extremely talented, and he's an accomplished guitar player, composer, and singer, who is very patient and supportive of his students. Don't miss the opportunity to learn from one of the best musicians out there; the one and only -Jimmie Mack!

They taught me how to play the piano they gave my father guitar lessons they gave my brother guitar…read morelessons they are the best at teaching music to all ages

I was going to buy a guitar from Amazon but decided to try Rustic Music first…read more I was so impressed by Charlie that I bought one from him instead. He sold me an acoustic guitar and even attached guitar buttons for a strap. He also gave me a guitar bag. Thank you Charlie.

I have 2 grandsons going for piano lessons for a little over 11/2 years now on a weekly basis…read more When I bought a keyboard for christmas, I waited to see if they would take an interest without forcing it on them. They started playing by ear and watching videos, but I wanted them to learn how to "read music" I also wanted them to focus on something more constructive than video games etc. I am amazed at the progress they've achieved and want to acknowledge their teacher, Jordan for his patience and encouragement. 2 teenagers with ADHD that lacked confidence and would be easily discouraged are continuing to learn and enjoying playing the piano by reading music and placing their fingers correctly on the keys. I am grateful!

My experience was simply UNPROFESSIONAL... At first, I received a formal text confirming a trial…read moreclass for my daughter for Saturday at 10am, I confirmed back saying great see you then! When we arrived there was no one to greet us and we had to ask around the building about any contact for DEA... we were able to speak to the owner of Eye Level who is located downstairs and he was very helpful and was apologetic about our appointment not being met. The owner of Eye Level said the owner wasn't answering her cell phone or the office line therefore he wasn't sure what to do but apologize... I left expecting an apologetic call from anyone at DEA, instead I get a TEXT about A FEW DAYS LATER saying they were it was for another Saturday and they didn't confirm the date. NO SORRY was included in that text. I forgave the situation as I know life throws us lemons and said ok no problem and rescheduled the trial for the following Thursday evening.... My daughter was welcomed formally and the instructor even let me other two younger sons in the trial class with them which I loved. Afterwards there was again no one to speak with about what the trial was about, I had to go to the receptionist and ask all the questions and mainly see if there was any selling information for me to try to get my children into any of the performing arts programs... The receptionist "Francesca" at first didn't want me to take the registration paper home to consider enrolling my children, I had to ask for a pen/pencil, then let she let me keep the paper and had me write all the pricing and then said I can think about it and she would call me in 1-2 days to follow-up. Well, it's been two weeks and I haven't heard anything. I liked the school atmosphere however the front office service was very unaccommodating for any person who wanted to generally inquire about the school. There were no printed marketing materials for take-home and no follow-up calls. I was considering sending my daughter to this school and even my son because I liked the benefit of working with children in regards to performing arts however for the price and the lack of organization I'd rather look into other options.

My all time favorite music school for kids. Why? Because my 5 year old daughter loves it and is…read morealready reading music for piano. Her teacher Tiffany is extremely nice. You can tell that Maggie (the Director) and her staff are passionate about music. And actually they teach all ages. my husband wants to start learning as well! My 2 girls 6 & 4 are now in summer camp here and they LOVE IT!!!! Music, theater, art & dance- what not to like! The camp counselors are the sweetest and most fun and I have ever seen. My kids come back I inspired and can't wait to go back the next day. Great job to everyone at the camp and to Maggie for running it all!