Professional, fast service to update furnace and AC in home. Went above and beyond to ensure the…read morejob was done right. Appreciated the speedy help as it was cold outside. Highly recommend Custom Comfort!

when my furnace went out, I called Custom in Norton to come out It was 120 dollars the blower was…read morenot kicking on it was probably the capacitor or a stuck blower fan it is an older furnace that has always worked great the two men came out looked it over and said it was the motor or something else did not even try to find the problem all they did was try to sell me a new on for 3,600 dollars they could install it the next day it was 20 degrees outside I asked them to try to get going they tapped something it came on the next day it quit again called them and the manager said it could not be fixed and offered the 120 dollars off on a new one I went online which told me to spin the fan to loosen any obstruction it might have working perfectly for a month now they basically just sent out the two men as sales people which cost me 120 dollars to try to sell me a new furnace What a SCAM

The technician was here within 2 hours of our initial call. He was friendly and professional…read more Service was quick and no attempts to up-sell to unneeded services. I would recommend this company and use their services again.

Justin was early to appointment, clear about the estimate and the issues. he finished in less than…read more3 hours and both bathrooms have working showers again! he also spotted a dangerous situation in the basement and assisted in identifying remedies.

Very expensive. The man that came was friendly enough but every 20 minutes as the price increases…read morehe had me resign job order. It was strange but he fixed my air cond And gave me good Advice Some Am Thankful

My 22 year old Mobile Home Electric Furnace went out. I called around and no one wanted to come fix…read moreit. I called Bob's and he said he would come out and diagnose it for me as soon as possible. He sent his awesome professional tech Eric out and he diagnosed a broken heating element. Seeing as my furnace was an older model I was not surprised to learn that parts were scarce for this older model now. I did go ahead and get a new Broan electric furnace at a very reasonable cost installed by Bob's. Eric is a very knowledgeable tech and installed the unit within a few hours. Now I have a 10 year parts and labor warranty with Bob...and have 10 years peace of mind. I highly recommend Bob's as he has been in business 50 years and knows his stuff and SPECIALIZES IN MOBILE HOME FURNACES AND COOLING. Most HVAC service companies charge a Service Call fee when they show up. Bob DOES NOT. He is strictly parts and labor only....no service call fees. I highly recommend him and he services a wide area here in Ohio. Please CALL him (no Texts please) 24/7 and he will answer and schedule your repair ASAP...no waiting for days for someone to show up.

After a "service call" that I had to pay for where no work was done, and having to reach out…read moremultiple times to even get a quote for what the tech suggested Dees heating and cooling decided the work was not worth their time and declined to perform any work on the system, while also refusing to refund the "service call"

DeJohn Stroud was fantastic.He found the problem with my furnace which 4 other techs could not…read more He arrived on time & was very professional. Highly recommend him.

I live in a Mobile Home and my 22 year old electric furnace went out. I called around and no one…read morewanted to come to Wooster to repair it. I called Bob's and he said of course he'd come and fix it. He sent his awesome professional tech Eric out as soon as possible and diagnosed a broken heating element. Seeing as how old my furnace is Eric and Bob suggested I get a new one as parts are getting very scarce for older Mobile Home electric and oil furnaces now. I agreed and got a new furnace. Eric installed it on Saturday and it has worked wonderfully ever since. Bob does NOT charge a Service Call fee!!! He only charges for parts and labor. I have a 10 year warranty with Bob's for parts AND labor!!!! Now I have peace of mind for 10 years on this furnace. He DOES specialize in MOBILE HOMES and has a very large service area. He's there 24/7 to answer you CALL (please don't text) to help you get back your warm home. I highly recommend Bob's Heating and Cooling. He has been in business for 50 YEARS!!! Top notch professional techs are ready to come to your home and fix, replace or give you an estimate.

From the owner: Specialize in Heating & Air Conditioning Services for Manufactured Homes / Trailers. Heating &…read moreCooling Equipment, All Makes And Models, Furnaces, Chimneys, Water Tanks & More. Serving Wadsworth, OH, Canton, OH, Youngstown, OH, Cleveland, OH, Mansfield, OH, Lodi, OH & Ravenna, OH.

The heatwave in June reminded me that we needed to get our A/C serviced to make sure all was well…read more Talked to Tony, the owner, to set up our appointment. Very nice guy. Price was right in range of what I expected to pay. Tony made sure I understood the process and that all my questions were answered. The day of service, the tech was great. Arrived promptly, was well-mannered, and explained everything well both before and after. He did all the needed work in about an hour and that was that. We will very much be using this company in the future.

Hello all I needed a new HVAC company my guy retired. ( good luck to him ) Now on to the New Guy,…read morelol. Tony Brunner got my attention by giving me a date and time of service, the very next morning before we even spoke. I liked that first, then after speaking with him I felt comfortable scheduling service. Robert the service tech was great on time, quick and efficient with a reasonable cost for ac/furnace inspection. All systems running smoothly Thank you for taking the time out of your busy day to read my review!