This company is wonderful. They are efficient, trustworthy and are satisfaction driven. We are…read moregoing to use them over and over and over.

My A/C was out for over a week when I called. Mr. Elsass sized the equipment up to a 3-ton unit and…read moreit still was a great price for a well-known brand name machine. Josh and Aaron were the installers, diligent and professional. Good folks at the office to handle my calls. I highly recommend Elsass.

Recently had my home air conditioner worked on, it has been giving me problems for a while…read moreBarberton Heating and Cooling was a little late because they were awfully busy but they still managed to make time for me and they were worth waiting for, instantly found the problem and fixed it, reasonable rates and will deal with them again

From the owner: Emergency Service provided on Saturday and Sundayread more

I used this company for furnace repair. They were prompt, friendly and priced fairly. The person on…read morethe phone was excellent. The technician that came was courteous and knowledgeable and identified the problem immediately. I would recommend this company.

I had a very disappointing experience with Carl's Heating Air Conditioning. The technician was…read moreunprofessional in their demeanor, and seemed unprepared for the job.

On Tuesday May 5,2026 Blind and Sons technician Jesus Martinez came for my…read moreAir Conditioner inspection. Jesus was very professional and knowledgable and provided excellent service. I recommend that he receive a five star review for quality service.

Had a drain backup 9:30pm Friday - the "AI" answering service said that could have someone look at…read moreit on MONDAY. That is not emergency service. I found someone else.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

What a joke. First I was told I needed a whole new system for 12k. Then it was just the fan motor…read morebut needed a new fan blade to go with it. With that being said the fan blade was completely fine. Once he quoted me 1241 dollars for the same motor that was 165 online I just asked him to stop what he was doing and leave. Needless to say I paid a service charge to have them waste my time and quote me an outrageous price.

they refused to complete the installation and complete the job. I called numerous times email them…read moreand no response. They left my air condition not installed properly and I to and they will refuse to even acknowledge me or returning a phone call I wouldn't recommend them to anybody a job for

Called for boiler repair thru Angie's list. Promptly came and inspected the job. Quoted $850 and…read moreasked for a deposit for work the following week. Did not show up. Did not call or return messages. Don't call them and don't give them any money until the work is done and someone else has inspected the work. Taking them to small claims court.

Echols remains our ONLY choice for HVAC service! Today Josiah was our maintenance tech, and he was…read morepurely a delight! Efficient, knowledgeable, showed me exactly what was done and why, was courteous and respectful, and has a great sense of humor. He was able to solve a mystery with our old thermostat, and replaced it in no time at all! I will ask for him next time. On a scale of 1 to 5 stars, Echols and Josiah are both a 10!!

10 stars! Outstanding service. Highly recommend the Echols team for new product installation. As…read morecustomer friendly all involved in our new Carrier Infinity furnace and A/C installation we would assume their repair team is as good as it gets too! Thank you for surpassing our expectations.