Choice Aire came out promptly and gave me a fair price for some duct work. Guys, Brandon and Brandon did a great job. I will definitely keep them in mind for a furnace or ac when the time comes. read more

Choice Aire was a great find when I started looking for a new furnace & AC. Their people are professional and helpful, and they went out of their way to provide fantastic service when I was in a bit of a crunch. I'd give them 6 out of 5 stars if I could. Buying a HVAC system is complicated and expensive, but at least I had a little time to do some research. Here is what I learned: 12 years ago we bought a new HVAC system from a different dealer from the Kent area who maintained our previous furnace. At that time, I didn't know a good HVAC installation from a bad one, nor was I wise enough to do any research. Therefore, we bought what they told us was a "great" new Amana unit (although it proved to be somewhat of a lemon). This time around, I DID do a bunch of research when I learned that the Amana furnace's secondary heat exchanger was beginning to plug up and was failing. All articles I read stressed the same thing: the installation is even more important than the equipment you buy. A poor installation will shorten the lifespan of any HVAC unit, regardless of brand or price. Even before I found out that the not-so-old Amana unit was dying, I had discovered that its installation was done poorly. During a recent renovation, we found that there was a lot of air leaking behind the furnace/AC unit because the installers hadn't sealed the ductwork well. Also, the company that sold us that unit hadn't installed an exterior fresh air intake for the furnace. Later on, even their own service guys told us that their installers should have done so, and it was contributing to some problems. The point I'm making here is that the installation of my previous HVAC system wasn't done well, and after 12 years, the furnace was dying. Now for the good news: A few of my neighbors recommended Carrier: top quality equipment, but expensive. Fortunately I learned that Bryant and Carrier are made by the same company, and that most Bryant systems are IDENTICAL to the Carrier brand, but at lower price; just different nameplates. I even found a website that listed Carrier and Bryant furnace and A/C model numbers side-by-side so you can compare apples to apples. When I looked to see if there was a Bryant dealer anywhere nearby, I found Choice Aire right here in my neighborhood of Ellet. I stopped in at their office and got some excellent information from Jennifer (who's very knowledgeable) at the front desk. As we chatted, owner Eric Morrow returned to the building & offered to come over right then to look at my situation. Eric gave me a VERY good price, and squeezed my installation into their schedule as soon as possible. Also, he pointed out all the installation errors in my old system, and told me exactly how they would correct them. And they DID. Choice Aire saved me a bunch of money on the SAME system I had been planning to buy from Carrier. More importantly, their installation was excellent. They also included a flush mount vent that finishes off those pipes outside... something nobody else even offered. Normally you just get ugly, exposed PVC pipes sticking out of the house. Another important consideration... their sheetmetal work is done beautifully- neat, sealed well, and sturdy; they even sealed existing ductwork. The sheetmetal was cut with precision on a plasma cutter in their shop. In fact- my old company's salesman also gave me a quote to replace the Amana, and bragged that they can do all their sheetmetal work right in the truck with no need to wait for it. Well, their previous worked looked exactly like that- cheap, quickly done, with large flat surfaces that tended to vibrate and boom. Choice Aire did a much more professional job, and I appreciated that Eric himself came to give the installation a final inspection. Furthermore, we are more than happy with the efficient and quiet Bryant furnace. read more

Choice Aire - Furnace Pipe Termination- Finishing Touch - Heating & Air Conditioning/HVAC Near Me - Akron, Ohio

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This was a spectacularly good experience. I just replsced our furnace and AC. I read reviews on every website and ratiings site I could find and decided on Bryant vs Goodman. From there I reviewed contractors the same way, then invited two from each brand to give estimates. These guys came in with the best price, but it goes beyond that. The owner was always very responsive to my questions, they scheduled me quickly, we're perfectly on time, kept everything very neat and clean, and the guys were both professional and just plain nice. Great experience and I will use them going forward on servicing. Great job all around. read more

Look no further - Choice Aire is your company! After getting my furnace installed, I just had to let you know about my fantastic experience with Choice Aire HVAC company. After nearly 10 estimates for replacing our furnace and water heater, it was time to decide what brand furnace and which HVAC company to go with. One thing that really stood out to me was that Choice Aire's estimate was the only one to mention that the price included the necessary permits - an important detail I hadn't thought to ask! That detail, and the fact that their estimate was typed and showed several options, told me Choice Aire is professional, pays attention to detail, and helps inform and put the customer's mind at ease. I was also impressed that Choice Aire, a 19 year-old company is rated A+ with the Better Business Bureau and that there are 0 complaints! That was very important to me, too. They are a member of NARI which is supposed to be a very good thing from what I have read. My research on Bryant furnaces showed them to be well rated. Based on all the evidence, we chose Choice Aire and we have not regretted it since. Their professionalism is outstanding: installers came on time in clean, matching uniforms. They put on booties to protect our floors from any kind of dirt. They set up their own table and arranged their tools neatly, like doctors in the operating room. They talked in a low voice to each other so as not to disturb me as I worked in my office right across from the furnace. They worked extremely efficiently to remove the old furnace and water heater and install the new ones while making sure the area was totally clean and any trace of debris removed. They went above the call of duty to replace the water line and turn off valve to my April Aire humidifier which was already there. They even finished up a half day earlier than expected since there were no unforeseen problems. In the next days, Choice Aire helped fill out the paperwork necessary for us to get a $400 rebate from the electric company for the high efficiency furnace. Their price was not much more than the lowest estimates we had but we felt that Choice Aire was the right company to go with considering everything. We did call them back when our April Aire began leaking. Turned out the old tube inside the unit was brittle and had cracked under the pressure of being used after so many years of not being used. They went above and beyond by getting a whole new kit to replace the old tube, and they did not charge me anything! I just think you will be exceptionally thrilled, as I am, having Choice Aire do your work. Today as I wrote this review, I looked up their website to be sure I spelled their name correctly, and for the first time, I saw that they say "Satisfaction Guaranteed." They are a company with integrity and honor that commitment. I am sure I made the right choice with Choice Aire! I hope you make the right choice, too. read more

This company will go out of their way to make your experience very pleasant. I would recommend their service to anyone in need without reservation. read more

Choice Aire is an excellent company! Their work is right on the money. Their staff is very professional but yet very friendly. I was able to get an appointment immediately and they were in and out very quickly. They were very clean and thorough. I would highly recommend them. read more

Choice Aire gave me a great price on my new Bryant heating/cooling system. Their installation crew was on time, courteous, quiet and efficient. I was lucky that my existing infrastructure had no problems, but I'm sure they could have handled anything they ran into. I got a fancy new thermostat and the instruction I received was thorough. I couldn't have asked for a better experience and my new system is working great! I highly recommend Choice Aire. read more

Have had service for 10 years, PM on AIR and HEAT have been very cost saving. 2 emergency calls one in real cold weather, immediate service on outage.Price is reasonable and the professionalism and knowledge of employees are a huge credit to customer satisfaction,I highly recommend this company for service as the home I purchased had AIR and HEAT from a company that no longer is around!!!! read more

It was refreshing to do business with a honest repairman and staff... If and when I ever need this type of service again they will be who I call. read more