Professional, fast service to update furnace and AC in home. Went above and beyond to ensure the…read morejob was done right. Appreciated the speedy help as it was cold outside. Highly recommend Custom Comfort!

when my furnace went out, I called Custom in Norton to come out It was 120 dollars the blower was…read morenot kicking on it was probably the capacitor or a stuck blower fan it is an older furnace that has always worked great the two men came out looked it over and said it was the motor or something else did not even try to find the problem all they did was try to sell me a new on for 3,600 dollars they could install it the next day it was 20 degrees outside I asked them to try to get going they tapped something it came on the next day it quit again called them and the manager said it could not be fixed and offered the 120 dollars off on a new one I went online which told me to spin the fan to loosen any obstruction it might have working perfectly for a month now they basically just sent out the two men as sales people which cost me 120 dollars to try to sell me a new furnace What a SCAM

This company is wonderful. They are efficient, trustworthy and are satisfaction driven. We are…read moregoing to use them over and over and over.

My A/C was out for over a week when I called. Mr. Elsass sized the equipment up to a 3-ton unit and…read moreit still was a great price for a well-known brand name machine. Josh and Aaron were the installers, diligent and professional. Good folks at the office to handle my calls. I highly recommend Elsass.

No hot water! Tankless water heater spewing water all over! Called so upset! Receptionist called…read morea plumber ASAP! Sam Walker changed his schedule to help me! Needed new water heater...fit me in next day for installation...changing schedule again! Thank you Sam Walker for your expertise! Call Jennings Heating & Cooling! #1 in my book !a TEN for sure!!

Jenning's Heating and Cooling are "TOP NOTCH" OUTSTANDING Technician's, hard working and work…read moretogether well. Jenning's make you feel like family. Technician's do not mind stopping and answering your questions, and immediately back to the task at hand. Jenning's is the only Company that I will be using and recommending. Skylar and Chitra "THE BEST" Jenning's has a Business full of the "BEST" Technician's. Thank you JENNING'S for your service.​

Have used this company for yearly tune ups on my furnace/AC. They have been an honest and…read moreprofessional company each time I've used them. They charge around $120 for annual service for each, what I like most is they don't try to get you to sign any contracts or pressure you to pay for add on services like other larger companies. I recommend them if you live in their service area, they're an honest group of HVAC techs.

From the owner: Conrad's Heating & Cooling has proudly served Northeast Ohio for 24 years, providing reliable HVAC…read moreservices to both residential and business customers. We focus on building a supportive culture for our team, enabling them to deliver exceptional service. Our priority is ensuring every customer feels valued, heard, and confident in receiving the highest quality service.

We had a new air conditioner installed today for central air and the guys were very courteous and…read morevery thorough. They worked all day and didn't stop until it was done. It feels great to have air conditioning again.

We have a complicated heating/cooling system with an old house and addition. AirServ has always…read morebeen a top notch company to help us. The service men are so knowledgeable and pleasant. We had 3 men help us today and were thrilled to finally understand our system, thanks to the patient explanations of the experts. We appreciated Edgar Bryant who worked diligently for several hours, and Mike Pack who took the time to go over the details of our system. He broke down the working of the system so that we could understand it. Ryan was with this crew as an observer/learner and was such a willing worker. Thank you Aire Serv.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

I called Greg at Fuson and he was here within an hour. It is weird that just before he got here,…read morethe heater turned on. I got scared because i did not trust that. I am worse than the worst when it comes to being mortified of a house fire. Our furnace just stopped and when he got here, it turned back on and smelled like it was burning. Greg made sure we would be safe and warm. He was knowledgable, fast and super friendly. He had the part that was needed on his truck. I believe for the first time in days, I will be able to sleep tonight knowing we are safe and warm.

I saw someone complimenting Fuson on Nextdoor. It reminded me of the excellent service I received…read moreyears ago. She said she was coming to Yelp to review, so I thought I would too. My furnace had gone out, in the winter of course, and I was panicked! I was referred to Fuson by a friend. They came out right away, much to my relief. He replaced one small part, charged me for the part and a nominal fee for his time, and that was it! I'm always broke, so I was over the moon at the low cost! I've used them twice since to keep my old furnace pumping. Can't say enough good things about Fuson!!

Recently had my home air conditioner worked on, it has been giving me problems for a while…read moreBarberton Heating and Cooling was a little late because they were awfully busy but they still managed to make time for me and they were worth waiting for, instantly found the problem and fixed it, reasonable rates and will deal with them again

From the owner: Emergency Service provided on Saturday and Sundayread more