Amazing customer service. Waited for like 15 minutes with my son in the waiting room and they…read moreapologized profusely. Doc was so engaging and made my son feel so safe and secure. Great energy and just overall experience.

Dr. Asar is AMAZING! My two year old fell and hit his front tooth on a step. The sight of all the…read moreblood was terrifying. This was the first time I dealt with a dental emergency and I was genuinely SO impressed with the way he handled it. We were away for the weekend and it was impossible to find an open dental clinic nearby on a Saturday. We texted him and he called us back promptly and gave us the advice we really needed. I'm a nurse at the hospital and we don't even handle our emergencies that quickly! He was able to fit my son into the schedule that Monday and took such great care of him. The secretary is lovely and the office environment is perfect for kids. I cannot recommend this practice enough!

My sister recommend this place to me and I fall in love after my first visit. They are very…read morefriendly, professional and informative. I was so surprised that my 3yr old son didn't cry or scream at all. The dentist was talking to my son regarding to paw patrol which is his favorite. He got to watch the tv during his teeth cleaning. So he was very happy. At the end of the visit he got to pick a toy. And they gave goodie bag of floss, tooth brush and tooth paste.

Easy to make an appointment (was able to book for the week I called) , Dr. Stella was informative…read moreand kind, and to top it off, the place was impeccably clean. The waiting area had two sofas, a table for kids, lights, tvs and some toys. They had a number of rooms , each room very clean and chairs covered in plastic. Dr Stella walked me through what would happen in the visit and answered my many questions (it was my 16 month old son's first dental visit). She didn't miss a beat, even though my son was crying like a banshee. Afterwards, he was brought to a toy room where he could pick a toy to take home. I thought she was amazing and am so glad she's in my neighborhood!

I called to make an appointment for my two kids and the receptionist asked had I been there before…read moreand I said no. she proceeded to tell me that they do not accept first time visits. I asked what and why and she abruptly placed me on hold for over 10 minutes. I knew she was never going to answer again so I hung up and called back and they have never not once answered my calls again. I don't understand why I was treated this way. I think I know why she said what she said. I am not of the demographics of the neighborhood. clearly! I have never heard of a medical or dental office not accept first time visitors.

One of the cleaner Pediatric dentist office's in the neighborhood. The waiting area has plenty of…read moreseating spaces and a nice TV to keep kids entertained. So far, all dental assistants were friendly, and kind to kids. All dental rooms are also equipped with small screen for children to watch cartoons while getting their teeth clean. Dr. Chen was knowledgeable and kept me informed about my child's teeth growth. He explained what can be done at home to prevent tooth decay and that my kid will need crowns/fillings. Once appointment is completed all kids can choose a free toy from their wall of small trinkets. Overall, it is a good pediatric dental office

Clean, professional, and exceptionally thorough. Dr. Leona Kotlyar brings a wealth of knowledge and…read moreexperience, and approaches every visit with care and attention to detail. She takes the time to listen, explain, and ensure you feel confident every step of the way. Highly recommend her to anyone looking for truly attentive, high-quality pediatric dental care.

Worst ever customer support. I was trying to reschedule an appointment. Got to the waiting line for…read more20 mins! Unbelievable

So I don't like to write these kind of reviews but I am because it has to do with my kids. So I was…read moregoing to switch dentist because my son started having anxiety but it was really hard to get an appointment with a general dentist for a pediatric. So I asked them if they can book the appointment for my son to fill his cavities along with nitrous oxide because they had done it before. The receptionist was reluctant but she still booked it anyway. The day of appointment the female dentist approached my mother and snootily asked for us to book the appointment in the morning for next time. Like okayy, can we try to fill my son's cavities first. Then my mom spoke to my son and he agreed to listen to music and close his eyes while the needle came out and everything went smooth, no thanks to the dentist or staff. My complaint is that this is a PEDIATRIC dental office. Of course the kids may have anxieties when a needle come out. Instead they make snooty remarks and make it seem like my son is a difficult patient which is uncalled for. I've never experienced this with the dentist of the past that was here when we started coming about 10 years ago. It may be time to switch definitely since we're being treated like this

I was pleasantly pleased with my experience here. I found them through my dental insurance website…read more I was delighted to find a dentist that specializes in kids dentistry nearby! The customer service I received before I got there was great. They communicated with me about any issues and to confirm my appointment. When I got their. My kids loved the lobby which had toys and was very kid friendly. The ladies at the front desk was very pleasant and helpful as well. My kids loved their dentist visit. They've been to the dentist before just as a side note and they're 4 year old twins. My daughter loves her Disney Frozen sunglasses she got to sit in the chair with and the hygienist Tracy was fabulous very good with kids and great personality. She enjoyed the whole experience especially getting the good bag at the end with a toothbrush and toothpaste and tattoo. My son had a similar experience he got a Disney Lighting McQueen sunglasses. He got all of questions answered and he came out if the chair with no cavities! He loved getting his goodie bag too. They great thing is now my kids love brushing their teeth even more and ask me to floss for them! I'm looking forward to my next visit here since my kids had fun !

Took my son there for his first visit. Dr. Alison Roumi is very informative. She welcomed me to…read moresit in the room with my son and she explained everything to him and I. My son did not get scared and actually enjoyed himself there. I would definitely recommend this place. All the staff are friendly.

My girls first time visiting Dr. Roumi, it was a very pleasant visit. Clean, well lit and welcoming…read moreatmosphere. Awesome receptionist, hygienist and Doctor overall. I would totally recommend Brooklyn Pediatric Dentistry to any parent in the area looking for an excellent dentist that is informative, patient and enjoys what they do!!!.

Called for an appt. Told them I was inpain in pain Bever…read morecalled me back. Bedside manner stinks!

When first making your appointment you always speak to the receptionist at any medical office…read more 'Bensonhurst Smiles' receptionist is really nice and calm over the phone. She doesn't rush you and you don't feel like you're bothering her. I think it's a really great resource to have a competent and kind receptionist because they are your patients first point of contact, and usually also the last. Onto the appointment, Dr. Lau seems to be incredibly popular and so getting an appointment will be at least a month in advance. There's barely any patients in the waiting room and his office utilizes the standup X-RAY and not the multiple bite guard and positions one if you know which I'm talking about. Really love how streamlined the process is and he takes his time during the appointment to listen to your concerns and discuss all of your options. Comparatively, my previous doctor never offered me a more expensive albeit conservative approach to fixing my dental issue and so I never got a choice to the dental procedure I would like to proceed with. Medical transparency is highly important and giving your patients all of their viable options relative to cost is important and so I value that in this dentist and hope you all do too. He doesn't try to up-sell the more expensive procedure and so the decision will always be yours in the end. Overall, both me and my partner had a great experience with our regular teeth cleanings and with my dental procedures. The office is always prompt to return our calls and Dr. Lau is always attentive and thorough with examinations and execution of work. Highly recommend this dental office to everyone I know. I found him through word of mouth from my co-worker and couldn't be happier to now have my go-to dentist for hopefully, a very long time.

An excellent experience from beginning to end…read more I'm in my 30s and had considered braces for years to work out some spacing issues. I decided to take the plunge during COVID-19 lockdown and am thrilled that I finally did. Beyond having a professional, friendly staff and an immaculate office, Dr. Halabi is just an obviously kind person. Being at his office feels a lot like walking into your cousin's house during Thanksgiving--everyone's super friendly (but professional) and you immediately feel welcomed each time. When wait times occurred, they were extremely minimal, and Dr. Halabi always made himself available to answer any questions I had about the process. I never told him that I have a low-key fear of dentists and orthodontists because it just never came up! I always felt like I was in good hands with the doctor and every tech. Lastly, the quality of the straightening was outstanding. I walked in with teeth looking a bit like broken piano keys and now I feel like they could be in a magazine. I simply can't recommend Dr. Halabi enough. Also, for parents out there, I repeatedly observed Dr. Halabi interacting with his teen patients, and his demeanor is every bit as on point as he is when dealing with adults. I honestly can't think of a single thing I'd change about his practice--maybe new wallpaper in the bathroom?? It's as close to perfect as I think an orthodontic practice comes.

I had a fantastic experience with my Invisalign treatment! Dr. Halabi is very knowledgeable and…read morehappy to answer questions, he explains every step of the way clearly and makes sure you're happy with the results. And a big shout out to his staff, they are all so friendly and skilled! I highly recommend his practice. This was my second time doing Invisalign, and I can say having a doctor with true expertise made all the difference in the quality of work and my results.

Friendly staff that are always so helpful with any issues or questions you need help with. Clean…read moreoffice and I highly recommend them. Great basic and cosmetic services offered here.

Fast appointments when you call very clean office very nice staff love the doctor very good service…read moredidn't wait long so yes I will go again

They were caring. I was taken on time. Got a really good cleaning . Dentist was excellent. Staff…read moretreated me well.

Receptionist will work you on appointments she is incredible the dentists that I have dealt with so…read morefar in this establishment are extremely nice they do take most insurances overall 5 stars.