My mother was transferred from Northwest Hospital to Future Care Cherrywood on Monday, 9/28/15. The…read moreshiny brochure and the "sales" person who spoke with us during my mom's hospital stay left the impression that this would be a modern, attractive facility. Thinking back, I remember this lady admitting she had never been to this facility. Why hadn't the Regional Care Director for Future Care not visited one of their locations? I quickly found out why.... When I visited Future Care Cherrywoof that evening around 8:30 pm, the reality could not have been farther from the sales pitch. Walking into the small lobby area, I detected an unpleasant fishy smell. The front area had a shiny new-looking sign and some nice decorations, but beyond that point I could see that this place has not been renovated since the 80's. Everything was old, worn-out, and dirty. Chipped paint, dirt in every corner, unidentifiable deposits of what I hoped was food on the hallway floor. In my mom's room, the floor was very dirty, and the filter of the air conditioning unit was caked with dirt & dust. 30-year old furniture, no hangers in the wardrobe, on and on. My mom told me that fish was served for dinner--perhaps an explanation for the fishy smell. My mom was on oxygen at Northwest Hospital--a tube that hooked into a unit in the wall. Here, they roll a large suitcase-sized contraption up to the bed to provide the concentrated humidified O2. It made a loud bubbling noise that competed with the filthy, noisy air conditioning unit. I picked up the TV remote to move it and it was sticky & had bits of food on it! **Two days later, the remote was still dirty. Did I mention the suspicious deposits of some sort of food in the hallway in at least 3 places? The floor was old gray linoleum flecked with brown & black specks designed to hide dirt. Unfortunately, there was too much dirt to hide. That night, my mom was awakened by the sound of a naked man who had wandered into her room & was mumbling gibberish. She pressed the call bell, the responding staff member said something like "Hey you, naked again Mr. ??" Apparently this is a regular occurrence causing no concern. The night of 9/29/15, there were heavy rains in the area. My mom woke up sometime during the night, opened the door to the toilet room, and was greeted by a flooded floor and a steady drip of water coming through a completely soaked ceiling tile. She had noted previously that the ceiling tile was stained by an earlier leak. The nurse led her to the hallway shower room to use that toilet. The next morning, the water was mopped up & the ceiling tile was replaced. I wonder what sort of mold was up there after repeated leaks. Please understand that I didn't walk in with a magnifying glass on the hunt for specks of dirt. My observations were only things I noticed from brief glances. Also, my mom is easy to please and has never complained about the environment in hospitals where she has stayed in the past. The staff was friendly, but the nurse was obviously over-worked & exhausted looking. I can't imagine having to work in those conditions. An even more egregious fault of this facility is that they had none of my mom's medications on the evening she arrived, even though they had several hours notice of her arrival. My mom is on many medications for various life-threatening conditions. She was supposed to get two antibiotic doses each day, but they did not provide this until the next night--two missed doses of antibiotic?! She was also not given medications she needs for anxiety & insomnia and has gotten very little sleep as a result. I'm yanking my mother out of there as soon as I can find another place and reporting this place to the ombudsman and to Medicare. Is it honestly too much to ask for a clean, slightly modern facility that can provide patients with the correct medications in a timely manner? Northwest Hospital was like a four-star hotel in comparison. I asked her nurse to provide a list of what medications my mom was given up to that point. I was told that I would have to speak to the doctor about this because they did not have access to computers so could not print anything. The best she could do was look at her paper list of my mom's meds & compare it against the list I had of my mom's medications. I was not, however, given the requested information of what medications she had actually been given each day.

We love the fact that they have Russian speaking staff at all levels and have been able to handle…read moreour family so well.

Brought my father in to this location for a consultation with a urologist for a procedure. It's…read morelocated on the 9th floor of the professional building. The office was clean but small. Only 4 chairs in the waiting area and not much for entertainment other than a few pamphlets. We arrived and had to park in the pay garage: first 15 min free. After checking in a little early we waited for our 2:30 appointment. The doctor was running behind. So we ending up waiting more than 30 min to be seen. Not too bad but when you have to pay for parking every minute counts. The receptionist was nice and did offer us some refreshments. I declined but my father took them up on the offer and got a ginger ale soda. One we saw the doctor the experience was good. He was through and explained all of the option my father had concerning his recommended procedure from his primary doctor. Other than the extended wait time it was a pleasant experience. We will have to return for the procedure and we are confident we picked the right place. They did validate my parking, so there was no charge. I had forgotten my ticket and left it in the car but the receptionist was so nice that I didn't have to come back. I just called the office and read her off my ticket number and she was able to validate it over the phone. Grade a service.

IR center is very professional. Great staff. Care quality was excellent. Individual staff were…read moreknowledgeable. They answered questions clearly and logically. Procedure was excellent and executed effectively by Dr. Razvi.

Outstanding results! I went through lower back issues and the staff took care of it. My review is…read morebased on the results. Rachel was excellent and I left the program fixed! I couldn't be happier

Unbelievably rude staff. Elly was the most unhelpful, rude receptionist I have ever spoken to…read more Seemed to not know what she was talking about and couldn't care less about actually helping the situation. Canceled my appointment and will not be giving them any of my money.

Dr. Majek is by far the best doctor I've had my whole life he is very patient empathic and…read moreinformative. The quality far out matches any provider I've ever seen including his staff Nichole and Jocelyn are the best I'd highly recommend this practice!

Excellent people, excellent service, and excellent results. I ended up here because the p.t. group…read morewithin my orthopedics office had no one there when I left my appointment with my script, and then they never answered the phone. But Red Canyon was on Dr. Polski's list of recommended p.t. practices, had good online reviews, and was in a great location: close to home, lots of parking, etc. Glad I chose them, and a weeks later my shoulder is stronger than in the beginning and nearly pain free.

Hands down, the best physical therapy clinic in the area! The front desk staff are friendly,…read morewelcoming, and accommodating. Their office space is very clean and has up-to-date equipment. The therapists are knowledgeable, attentive, and offer unique and custom programs. They offer a variety of techniques, such as dry needling, cupping, Graston technique, ASTYM, Rock tape application, etc. I Highly recommend them.

Great experience! Brother Yusuf explained the process thoroughly and walked me through each step…read more Great conversation as well. I feel much more relaxed. Would definitely come back.

My first experience with Hijama/cupping. Brother Yusuf was very accommodating and kind. He educated…read moreme on every step of the process and was very attentive. 10/10 - definitely would recommend and will be back IA.

The internal med dept is a well oiled machine including the online services Which is user friendly…read more There were times I called into the department due to illness and was seen the same day by one of the doctors if not my own. And I was very pleased with the outcome. I have access to imaging and lab services under one roof. Parking is excellent, you have the garage, valet parking or front door drop off. The support staff are well trained and respectful. Dr Allen is my physician we have mutual respect for each other and we work well together. I believe that he always has my best interest at heart at all times. I highly recommend the internal medicine department. However, always remember you play a vital role in maintaining your own healthcare.

Today was a follow up appointment, and I saw a resident, and my doctor (who was overseeing)…read more Everyone is nice, and I certainly appreciated that. I got a flu shot, and have shots lined up for after Turkey day, for my trip to Thailand. I also have a CT scan scheduled next week, and throughout the process, it has been smooth and effortless. I am pretty sure the outcome will be OK....but we will see. The suggestion I would make is make check out a bit more clear. There is nothing that gives direction that you have to sign in BEFORE you wait to be called to checkout. LOTS of people were asking if they were supposed to stand there, or sign in......(I had the same questions). Other than that........this place is A-OK.

6/12 update: Called their office - it is obvious they truly believed in themselves and speak highly…read moreof themselves on their standard of care. I can only agree to disagree. The level of care they are showing me today is 7 years too late. ========================== She performed surgeries on me twice. I was told everything went well, both times. However, findings from years later would say otherwise. I have records to back this up. Not to disclose the medical details, but here is a peak: During a scheduled office visit two weeks after the 2nd surgery, I shared with the office staff (maybe a nurse) the specific questions & findings I need to ask her that day after they checked in. I was told Dr. Danilyants will see me shortly after they took my blood pressure + heart rate. Then, 15 minutes later, that same staff/nurse came to tell me Dr.Danilyants CAN'T see me today. No calls or anything from her or her office EVER SINCE. That says a lot, ain't it?

I kept this appt even after booking my surgery with another surgeon because I wanted a second…read moreopinion & boy am I glad u did because I feel so confident in my choice now. Im getting ready for my third endometriosis surgery & I wanted to be thorough & hear from multiple surgeons. I know this may be people's only option given it's in network & that's hard to find but if you can, do not go here. I was shocked at how many red flags there were during my consultation & what a HUGE difference there was between her & the other surgeon. The biggest red flag: not only didn't she ask me to get an MRI before my appt so she could know what's going on inside me but she's not even equipped to read an MRI disc in the office, which means she only goes based on the report from the radiologist. HUGE PROBLEM! At this stage in Endo diagnosis & research, you should always have an MRI first & your surgeon should read it themselves, know what they are looking at themselves & make a plan for your surgery. She flat out admitted she wasn't going to have a plan, she'd just stick a scope in me & see what's in there. Other red flags: she dismissed several of my symptoms, saying I should just see a GI doc because Endo doesnt cause diarrhea & asked if I went on a specific diet for IC. She said Id be fine after a week, could go back to my job as a personal trainer!! & that there weren't any restrictions after surgery. And doesn't believe pelvic floor PT is necessary even when getting a hysterectomy. She flat out said there's nothing she can do to prevent more scar tissue during surgery. She pushes Orlissa as an alternative, which is a terrible drug! She didn't read a single page of my two folders of medical records they asked for & didn't even bring them into the appt with her. She asked me to list my symptoms vs the other surgeon who asked me about 40 very specific questions to understand exactly what he needed to know about my disease. She didn't do an exam on me. She ignored my shoulder pain & shortness of breath & didn't follow up to discuss diaphragmatic endo. When I asked about robotics during surgery she says she was trained before they were a thing so she doesn't use them. She was smug & dismissive, unqualified & ill informed & I am horrified that anyone who can't afford out of pocket costs has this as their option as a specialist. I'd say I was floored at how badly this appt went but then again those of us with endo are freaking used to this. I just can't believe this is what we get from a so called specialist after dealing with it from every other doctor!