I cannot think of any other business where competent service, flexibility, availability, and…read morecompassion are more important than for a funeral home. My family has always used Ferfolia Funeral Home for several important reasons: 1. Their staff are the most professional, caring, and down to earth people. They are prepared, organized, and wiling to accommodate to the needs of the family. 2. The funeral home itself is spacious, nicely decorated, and offers facilities to hold large groups for snacks, and meals, if needed 3. Their ability to coordinate the various "moving parts" is exceptional. They are able to communicate with churches, cemeteries and various family members with ease. 4. When working with the staff, you really get the feeling of "being taken care of."

They messed up my brothers obituary twice. The got my name wrong in the Plain Dealer and were…read morecalled to fix it. The following week the sent the wrong name to the Aurora Advocate.

Tom Steinbauer handled the unexpected funeral of my brother in law. it was a lovely service and…read morefacility. Really great people work here who care about the little things. Thank you so much!

This place makes your unhappy experience of losing a loved one even more unhappy…read more Their AV equipment is from the 1970s and the owner is rude and unpleasant. When we called to discuss our bad experience, he indicated it was all our fault and we did not deserve better since we did not use their embalming services. We'll never use again.

this is the most amazing, considerate, Funeral Home I have ever unfortunately had to use. Constance…read moreis very loving and kind and thought of every single detail so that we didn't have to after losing our beloved son.

My son was laid out in his plywood box that I saw. He had a thermal blanket laid in the box and was…read morecovered halfway with a green fleece blanket that was used. I I was told if I spent more money I could get a better quality casket. Really???? I pulled the fleece blanket down so I could hold his hand and he was never changed in to the clothes that I brought for him. He had a clean shirt but they laid out the clean jogging pants over his dirty pants. His pants had feces on his pan. They never expected me to pull down the old fleece blanket I bet. They got caught disrespecting my son. Just because he was getting cremated you don't do this to a person. My last day with him is that Ihe was buried in the creamatjion with poo on his pants. I told the 2 priests at our church they were astounded that they would do this to a body. I am not even surprised when they never apologized.

We are so thankful to the utmost with the services, attentiveness of the staff members,…read moreparticularly for the funeral director, Alan. We felt that our mom was cared for with extreme thought and meticulous detail. We felt like the staff treated our mom as though she was a family member. Thank you again for everything. We highly recommend Busch Funeral and Crematory Services. Five stars +. Prices, location, attention to detail and care, cleanliness, decor, atmosphere, is worth every penny.

I don't want to divulge too much here, but thank you to Busch and their entire team. As I randomly…read moredrove past them the other day, I wanted to leave even something brief to let others know of their quality. Busch took a pretty terrible situation and did everything they could to take the burden off of us. Everyone I met was kind, helpful and clearly trained in sensitive matters. We all appreciated the extra care they took and the extra effort they put forward in even the smallest of details. We hope we never need them again, but I know I want them to know we appreciate their work.

I found myself in the unthinkable position of needing cremation services for my mother. I…read moreoriginally chose another place but when my mom actually transitioned they didnt answer the phone. So I called my back up option and boy am I glad I did. They quickly came and offered their condolences. They were very sensitive to us. They even told us to let them know when we were ready to close the bag. Upon leaving they gave us a card and told us to call to set up a time to come in. The following day my brother and myself went to the Steinbauer funeral home in Solon to meet them and pay for our direct cremation (unbeatable price btw). They were professional, helpful and informative throughout the whole process. The guy that lives on the premises (tim maybe) even offered to get a lock of hair for me. Something so small and intimate yet I was to bewildered to think of it but I am so glad I have it. They walked us through the process and gave a us a loose timeline on what happens next. I already had an urn and cremation jewelry (they did not mind putting ashes in the extra pieces) to leave with them. The day of the memorial I went to pick up the urn but there was some confusion and it wasn't quite ready. I was able to take the urn with me to the memorial but would need to return for the paperwork. The guy that lived on the premises (Tim maybe) said we could stop by after the memorial regardless of the time and he would take care of us. We showed up at about 1030pm or so and he was so gracious. I would say that they went above and beyond for us and I would recommend their services to anyone.

Cheap prices equal cheap service. My mother's cremation was preplanned so i thought this would be a…read moresmooth process. I was in the funeral industry for years so i understand what is needed for good customer service and to help a family have arrangements completed efficiently. Took hours for them to come to transport the body to the crematory. I had to track down the funeral director for the paperwork needed for cremation to take place. The remains were not ready when the funeral director said we could pick them up. I had asked for fingerprints to be obtained and after many negatives i wouldn't believe they would even be hers. Don't use this service unless you want more stress at an already stressful time.

Billy Schneider and the team at Maher-Melbourne are true professionals. They're knowledgeable,…read moreorganized and caring. They worked with my family to create a funeral personalized to our father. A sad, trying time was stress-free; no detail was over looked.

Maher Melbourne provides personalized, professional and compassionate service to grieving families…read more Our family has worked with Kevin Maher on every family funeral over many years. When our 38 year old son died suddenly at the height of the pandemic, Billy Schneider guided us through a beautiful goodbye despite the unprecedented circumstances. We are very grateful and highly recommend them during your family's time of need.

Being in Ohio, home from Texas due to my mom passing. Mom insurance had lapsed and we had to pay…read morefor the cremation. After paying we were told the remains would be ready that following Friday. No call or update. I called the Tuesday after that Friday just to allow some time. I was told the following Tuesday. Just called and left a message today. Please tell families a ETA that makes sense and do not string us along. This is not a easy time and it's been a month now and I can't really do much without her death certificate and I need her remains so that I can go back to Texas but at this point. I don't have a job there so I don't know what I'm going to do. But my mom's remains an and birth certificate will help to move past this experience and provide a move towards closure.

Good morning. Reaching out to you all to hopefully get my family results. On November 15, our…read morefather passed of pancreatic cancer. Sadly, he didn't have insurance. A fact we didn't learn until after his passing. We chose Watson Funeral Home on 109th in Superior for his services. An agreement was made that if we paid in full by December 4th, we would have his remains (we had to choose cremation) and 100 obituaries ready to be picked on the December 6th, as we were having an intimate memorial service for him on December 8th. We paid in full on December 3rd. When we called on the 6th to pick up his remains and obituaries, we were told that neither would be ready until December 10th, without remorse or apologies. Our family was forced to have a Memorial without our Father's remains. The added stress this added to an already stressful situation can not be put into words. Hoping you all can help us shed some light on this tragedy and Watson makes it right some way.

Great funeral home to have services at, everything was very seamless. Everyone was respectful and…read morekind

Everyone here was so kind and helpful in out time of need. From start to finish. Thank you!read more