Carla was awesome! Quick, knew exactly what todo and what we needed. Explained in a simple way for…read moreus to understand. We were in an out of there in no time. Truly awesome. Haven't had an easier experience then with her. Thank you, Carla! We will be coming back soon.

Matt was extremely helpful and took his time to assist me with my issue! Would definitely go in…read moreagain and ask for his assistance

Switched internet service providers today and the switch was fast and seamless and I do mean…read moreseamless. And the plan hubby put us on saves us 50% off the rate we were paying our previous service provider, and Metronet gives us fiber internet. I am not sure what that means but our son says it is much better than other forms of delivery of internet. Anyway, big shout out to Metronet for such a great iob done so effortlessly. Our technician was the BEST and he so polite and professional. Our service was installed the same day we called and so quickly I couldn't believe it. There was no money up front and we got a very affordable plan. From start to finish sales customer service who took our order and patiently explained and answered my many questions to the wonderful tech who installed-- A+ all the way.

Finally had to discontinue service with this company after asking for two years for them to get the…read moremassive amount of wires off the ground and out of a stream. Everytime they sent someone, they claimed they needed a bigger truck. When the weather ended up freezing something I was without service for five days. They sent two techs and both could not repair. Again stating they needed a bigger truck. You can't get a truck back to that pole! Cancelled service and somehow Spectrum had the great idea to get to the pole, WITH A LADDER. I guess Metronet techs were unable to figure that out.