Honestly the service I have for the actual internet is really good. The issue is customer service…read more I can't call during the business hours because I am at work during those hours. The lines system and my kinetic out will not let me pay my bill. I have tried multiple times. It says error over and over. I work from home so I need the internet. Guess going with a company that has customer support outside 4:30 pm is my best bet.

do NOT get Windstream's internet service they cut me off due to a request for a phone which I never…read morecalled to get and its been off for 3 days and every time I call they give me a different answer as to when it will be back on. Their representatives tell me things that aren't true and they don't take notes from each call in from the next. I'm forced to change service which is a inconvenience

Poor inventory. Horrible service. Can't check inventory unless visit store. Anything to get you in…read morefront of salesman

Fantastic customer and technician service!! DeDe was fantastic from start to finish! Prompt billing…read moreinvoice and communication, most helpful! Eric was equally helpful in repairing a not so great attempt by my roofers to realign my dish :), thank you Eric! Replaced and upgraded my hardware for optimal viewing! Top notch service by a great local company! Same day service within a few hours of my call, can't ask for better than that!!

From the owner: Impact Satellite has been serving the Lexington, Georgetown and surrounding areas sInce 2012. We…read morepride ourselves on offering an honest, stress free experience to all of our customers! Impact Satellite constantly receives rave reviews from our customers for having superb, professional, & courteous service! Impact Satellite- your first choice for DIRECTV!

It's best to drive to Lexington and avoid this place altogether. I knew there was going to be an…read moreissue when the lady that was signing us up for our plans smelled like a damn Jimmy Buffett concert. She had to end up signing us up 2 times because she had no idea what she was doing. Apparently, my discount was never applied and I have been overpaying on my lines for months now. I've been round and round with customer service trying to get credit for the overcharges. It's been a nightmare. Don't smoke weed on the job if you have no clue what you are doing in the first place.

Excellent service and in Jessamine county. A great alternative from the Nicholasville rd in…read moreLexington. Less waiting and more helping. A great help with transferring data to new phone. Spent time with us even though we did not make the phone or line purchase with them. I am due for needing a new phone soon and will go back. Thanks guys!

About a year and a half ago they replaced my touch screen. It stopped working again. Went in today…read more(3/23/26) They assessed the problem and replaced the screen - 100% covered by the lifetime warranty. I paid $10 deductible on the screen protector. Whole thing took less than an hour. I 100% recommend this business. Matt was the technician that helped me.

I took my phone to get fixed for the top speaker and charger port, after he said the charger port…read morewasn't broke and was completely fine (it wasn't) and I tested the top speaker and it didn't work at all, when I was testing it everything else worked fine and he said that it would probably be a board connecting issue and I said that that's fine he put the old speaker back in and after that about halfway down the road I realized that my phone doesn't even try to connect to cellular data, the bottom speakers that didn't even need fixed don't work at all, my phone randomly restarts every couple of minutes and now my phone doesn't even charge one bit, don't come here unless your planning to buy a new phone!! I wish I could give it 0 stars