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    King Appliances

    1.0 (1 review)
    Open 9:00 am - 7:00 pm

    Services - King Appliances

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    10 months ago

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    Miele Appliances

    Miele Appliances

    (4 reviews)

    $$$

    The Annex

    Germany engineering plus Canadian incompetent service is a recipe for disaster…read more Hours to answer the phone. When they do they hang up. They don't even know how to work the phone service.... Transfer this department to India where they at least know how to answer a phone.

    Very disappointed with Miele! If I can give negative star rating, I would…read more I bought 4 appliances from Miele, the most expensive one being their latest Steam-Convection Combi oven. It malfunctioned within the first month of use, with a 'Fault - 193'. That's the first disappointment as Miele swears by their product quality. Then, I had to wait one week before the Miele service center could schedule a technician to my house. If their quality is so good and their products rarely require servicing, I would expect their techs to sit around waiting for service calls. So with a turnaround time of a week, that's another disappointment. The technician came after a week, and yet, he couldn't fix the problem. He left without a clear explanation, but just to say that the service center will call me to schedule another visit. Very poor customer service indeed! I waited a day, and have to call them myself. This time they told me it was a temperature sensor that needed replacing. But the part is not stocked and had to be ordered from Germany. I escalated the issue, and even with expediting the part, the earliest I could expect servicing is yet another week and a half. At that time, the scheduled service call was set at 10am. The day before the second servicing, the technician called in the evening to say that he would be coming at 8:30am instead. That time was very inconvenient to me and my household, but the technician insisted that he could not change the schedule. I called Miele Customer support with the hope of rescheduling, just to get the same blunt reply that the technician had to be at my place at THEIR scheduled time. They told me that if I was not satisfied, I could escalate, and the tech would still be dispatched at THEIR time! I have never encountered such BAD customer service ever! Miele is the WORST by far! Very disappointing!

    Tasco Toronto

    Tasco Toronto

    (51 reviews)

    $$

    Best store for buying appliances! Our salesperson, John Mc…read moreGrade is exemplary! He is so patient, professional, patient and kind. We bought all our kitchen appliances from him over a year ago. And recently placed more orders for another house....this time everything was done by phone....so simple with John's expert advise. Tasco has an incredible team....the installation team is so knowledgable... Andreas and Randy even gave us a seminar regarding the operations of the Bosch dishwasher. We love all our Jennaire and Bosch appliances and the very smooth and successful process of ordering, delivering and installing them. Immense thanks to the entire Tasco team! Rosemarie and Stephen Taylor

    So angry I don't know where to start. I'm writing my first review in a couple of years, so maybe…read morethat gives you an idea... I'm a longtime, repeat TASCO shopper. Over time, I have purchased just about every appliance in my home from this store given their selection, pricing and strong customer service. I began noticing a change during the pandemic. An oven I ordered took months to deliver, but then every supply chain was affected. I then ordered an accessory for the oven-a grill plate instead of a weird flat divot in the model that I'd ordered. That took almost a year to arrive-but again, COIVD. About two years ago the GE Microwave that came with the house conked out. It owed us nothing and had lasted over 10 years without complaint. I was surprised by the expense and how much it would cost to have the thing installed, but hey-inflation, right? The microwave was faulty-the keypad started peeling off within days. It went back and was replaced by one with a misaligned door. Which went back. And was replaced with another misaligned one. Which also went back. TASCO abandoned us through the series of returns, leaving us to deal directly with GE which was inconvenient. The current microwave broke when a chunk of plastic fell off the frame. It was repaired back in October, 2024. Last week the door latch broke. TASCO advised that this piece of junk had fallen out of warranty and they would do nothing to help. Despite the fact that it's been replaced and repaired repeatedly throughout the warranty period. I understand how warranties work, but this kind of failure so soon after purchase is unacceptable, and TASCO's refusal to provide any kind of support from initial purchase until now just sucks. Next time, I'll just buy from COSTCO. Way to go, TASCO, you've cost yourself a customer for life.

    King Appliances - homeappliancerepair - Updated August 2026

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