Mark King was amazing to work with. My vehicle was totaled and I needed another vehicle asap. He…read moreknew exactly what I wanted and needed and went above and beyond to make it happen. He reached out to another dealership they own and brought the car to Ford in Mt. Vernon just so I could test drive it and make sure it is exactly what I wanted before the purchase. He was very nice and not pushy at all like most salesmen. I would recommend him every time!

Got to get rid of these 1s. Perhaps they weren't very good years ago but they have their act…read moretogether now. Been twice. Once for an oil change where of course, they found a problem - rear wheel bearings were bad. Car with 240k miles did sound like a NYC cab - doesn't anymore. Repair has 2 year unlimited mileage guarantee - that is confidence. Peeps were very friendly. Came in slightly BELOW estimate and with ford rewards saved even more. Give em a shot.

Very shady business practices and over charge on high mileage junk if you don't have 3 to 4…read morethousand to put down you get put in what they wanna put you in and will not work with you when my mother was sick I was late on one payment and he repo the car stay away and save your money shop somewhere else

Just an absolutely horrible experience overall. Sold me a car on Friday afternoon. Go to pick it up…read moreSaturday morning and get paperwork squared away and they inform me they sold it to someone else. Wasted hours of my time traveling in from out of town. Couple things I noticed in there that were very telling..... Thermostat had to be set at 80 degrees Blue jeans on everyone Broken water fountain Dirty bathroom. But I digress. Probably my fault for trusting used car salesmen in the first place.

Took my car three separate times due to vibration and rattle sound. Said they could hear it the…read morefirst day and would find where it was coming from. Third day they said nothing was wrong and the sound was normal... I only gave 2 stars because they know how to change the oil.

sold me a real piece of crap... engine lights were blacked out with electrical tape...read more

Recently purchased a Jaguar from this place, and they made the experience a good one. I usually…read moredeal with private sellers because I hate how most dealerships operate. In this case, Autoplex of Mt. Vernon had a rather rare care I wanted, so I was willing to give them a shot. I'm glad I did because they made the whole process smooth and easy. Andy helped me out with the purchase and never pressured me at all. In fact, he was open to helping me out in any way he could. If you don't like the tactics of the big dealerships, go see these guys and actually have an enjoyable shopping experience.

Thanks to Brandon in the service department. Took a look at my Expedition today without an…read moreappointment. Checked it out and fixed the problem and got me back on the road Awesome people.

Vehicle in for repair and service manager never seem to know when my vehicle would be coming ready…read more First it was Friday, then Monday, and now it's past closing on Tuesday and still no call. not happy with services received. Don't like being lied to. I feel im not valued and my time not respected.

cheap, quick and easy! there's a lot of machines that are out of order (due to them being…read moreoverstuffed) but once you find one, they're good! The laundry attendant was very nice and answered our questions with the utmost respect. definitely will be coming here again.

Booked online storage via Radical, paid 5 pounds. When we arrived at store, was asked for an extra…read more25 pounds. A total scam. NOT to use storage there for sure!