I went yesterday for a birthday massage and enjoyed myself. The staff was friendly and made me feel…read morespecial. The atmosphere was nice and relaxing. My masseuse was amazing. She pass attention to spot I mentioned beforehand and truly helped me relax. I do think she was texting while massaging of my feet which I why I only gave 4 stars, but overall good experience.

Had an appointment for 2 massages on a Wednesday- my husband's 50th birthday. We both took off…read morework!! Only to arrive and discover there's construction going on next door right next to the massage rooms. I told the masseuses this is unacceptable and I wish someone had told us upfront. They replied, we wish they would tell you too and asked if we could reschedule for the weekend when there isn't construction going on. Thank you Goulds for ruining my husband's birthday!! This is absolutely unacceptable customer service!!