Avoid this company at all cost they are horrible they will nickel and dime you. When you move out they don't provide itemized receipts what security deposit went to or what other charges are they are charging you for. Please protect yourself from this company if you don't you'll pay for it for years to come. Take photos on move in and move out. They pin all landscaping on you even removing and replacing things because if it's a tree it can cost you a lot of money. I rented a place for almost 9 years nothing was fixed or replaced so there bound to be normal wear and tear. Below are some of the Nevada Revised statues where you can clearly see it states that they have to send you this information within 30 days of move out and if they don't have a forwarding address, they have to send it to your last known address. I had a mail hold which I would've received it during the 30 days which nothing came through so I was unable to dispute the charges within 30 days because this company failed to follow these Nevada revise statues listed below. NRS 118A.242  Security deposit: Limitation on amount or value; surety bond in lieu of security deposit; duties and liability of landlord; damages; disputing itemized accounting of security deposit; prohibited provisions. 1.  The landlord may not demand or receive a security deposit or a surety bond, or a combination thereof, including the last month's rent, whose total amount or value exceeds 3 months' periodic rent. 2.  In lieu of paying all or part of the security deposit required by the landlord, a tenant may, if the landlord consents, purchase a surety bond to secure the tenant's obligation to the landlord under the rental agreement to: (a) Remedy any default of the tenant in the payment of rent. (b) Repair damages to the premises other than normal wear and tear. (c) Clean the dwelling unit. 3.  The landlord: (a) Is not required to accept a surety bond purchased by the tenant in lieu of paying all or part of the security deposit; and (b) May not require a tenant to purchase a surety bond in lieu of paying all or part of the security deposit. 4.  Upon termination of the tenancy by either party for any reason, the landlord may claim of the security deposit or surety bond, or a combination thereof, only such amounts as are reasonably necessary to remedy any default of the tenant in the payment of rent, to repair damages to the premises caused by the tenant other than normal wear and to pay the reasonable costs of cleaning the premises. The landlord shall provide the tenant with an itemized, written accounting of the disposition of the security deposit or surety bond, or a combination thereof, and return any remaining portion of the security deposit to the tenant no later than 30 days after the termination of the tenancy by handing it to the tenant personally at the place where the rent is paid, or by mailing it to the tenant at the tenant's present address or, if that address is unknown, at the tenant's last known address. 5.  If a tenant disputes an item contained in an itemized written accounting received from a landlord pursuant to subsection 4, the tenant may send a written response disputing the item to the surety. If the tenant sends the written response within 30 days after receiving the itemized written accounting, the surety shall not report the claim of the landlord to a credit reporting agency unless the surety obtains a judgment against the tenant. 6.  If the landlord fails or refuses to return the remainder of a security deposit within 30 days after the end of a tenancy, the landlord is liable to the tenant for damages: (a) In an amount equal to the entire security deposit; and (b) For a sum to be fixed by the court of not more than the amount of the entire security deposit. 7.  In determining the sum, if any, to be awarded under paragraph (b) of subsection 6, the court shall consider: (a) Whether the landlord acted in good faith; (b) The course of conduct between the landlord and the tenant; and (c) The degree of harm to the tenant caused by the landlord's conduct. https://www.reviewjournal.com/investigations/it-was-unbearable-home-renters-allege-landlord-ignored-repairs-rushed-evictions-1904987/ read more

They don't have multiple bad reviews for nothing. I live in the downstairs unit of a condo they manage and they're refusing to pay or even SPLIT my plumbing bills which are a result of their painters washing paint down their sink. As you can see in the photos attached, my sink was clogged with paint (the other photo was taken by the plumber of the upstairs unit). They have been ignoring my emails and calls. Completely unprofessional. read more

King Futt's PFM - My sink clogged with paint from their upstairs unit. - Property Management Near Me - Las Vegas, Nevada

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My husband and I have been renting from King Futts for 11 years. We have never ever been late on the rent. The two sliding screen doors need replacing, as the wind tore them. Plus, they look like they're as old as the house. 20years old! I sent an email to them. A woman called and said that they don't replace screen doors. However, they will send someone out to remove them. Needless to say, we will not be renewing our lease after 11 years! read more

They are the best, no hassle, always professional and very polite. The staff here goes above and beyond to make sure their tenants are happy. Thank you guys for all you do read more

I been renting with Kingfutts for about 4 years and it has been great Deedee is always so sweet and professional to me I just love her last year they only increased my rent by 25$ and they could have charged me more just they are a really great company I would totally recommend read more

Just renewed my lease with King Futts. Very straight to the point company that doesn't answer to a corporation and has the feel of a private landlord with more resources. They treat me with respect and leave me alone, I've rented privately the last ten years after a bad experience with a corporation from my hometown. I'll probably stay in this house until its time to make the move to buy a place. I was steered away from King Futts when I first moved to Vegas due to the reviews online. It's not luxurious, but they got me into a place quick when I really needed it and have been otherwise great the entire time I've been with them. read more

Roxanne is a VERY VERY rude employee. She has no respect for tenants and seems to be unsatisfied as a king futts employee. She needs proper Customer Service training. Actually, all your "employees" (except for, DD) need to be trained better so they can DO better and be happier employees. read more

I don't really understand the bad reviews for King Futts- In a time where rent is super high everywhere and everyone else is declining based off credit- King futts is running an honorable and work with you business. I am and Educator signing my renewal after my first almost year with them. If I had not found King futts when I did last year I likely would've ended up in a non safe neighborhood farther away from work- because my credit kept getting declined. Kyle, Theresa and Grace are all very easy and nice to talk with. Anytime I've had an issue whether it be I was going to be late on rent or I needed maintenance- they were on top of putting in the notes. I will say and agree that the maintenance guys hired are not always the best and most professional- but anytime I've brought that to their attention they have done everything they can to fix it. Of course they have to follow legalities and policies when it comes to late rent and notices- but that is just their job. Just ask questions and be honest with your situations and keep them up to date, and they will work with you to the extent of their abilities. I cannot be more grateful for this company. Thank you guys for my place I am renting and I look forward to another year and hopefully less stress this year. read more

Would not suggest renting from them or using them to rent out your home. Management is extremely unprofessional and does not handle situations properly with their tenants. I voiced my concerns to them regarding one of their tenants and the threats that the tenant made to shoot up my home and assault me, all because they were caught neglecting and physically abusing their animals and we had to call animal control on them numerous times. Our home next to this property smells horrible because the tenants do not pick up their dogs poop. They have destroyed the blinds and completely trashed the inside of the home, King futts has yet to do anything about their tenants. A few months had passed and we wanted to raise our joining wall and needed approval from King Futts to do this. When I called and spoke to the receptionist, she mentioned that my comment telling her how King Futts has handled that situation with their tenants could have a factor in the decision King Futts makes. Basically insinuating that my comment would make them decline my request of raising our joining wall. Which they have now declined. Extremely petty and again, unprofessional of this company. Do NOT suggest working with them. read more

DO NOT RENT FROM THIS SLUMLORD . They have raised the rent 4 times illegally. They charge twice the amount for month to month and KYLE has threatened my family including minor children about rent money . We have the cameras to prove it . They have not fixed anything in the home because there is a pending chap application. Instead of him handling business in a professional manner he came to the home and threatened teenagers to PAY money. I will be filing a lawsuit and harrasment with metro police . DO NOT RENT FROM THEM !!! read more

This company has been nothing but a problem the three years we've rented. Every year they've raised the rent. And done no upgrades or improved customer service. When we call to get something fixed we have to call several times because they never know what they are doing and refuse to help, so we call to speak to another employee. I have yet to speak to one of these people on the phone and not receive attitude from them. They have made it appoint to let you know they don't care about your concerns or customer service complaints. They make paying rent really difficult sometimes. We also were told the first year we weren't responsible for the trash bill then when we renewed year two suddenly we were told we have to start paying it. THEY NEVER HAVE ANSWERS! FOR ANYTHING! Our toilet has been leaking since we moved in. We've called to get it fixed twice and it leaks still. We called to inquire about rental assistance around Christmas time bc our job open date was pushed back, due to unforeseen circumstances. The woman on the phone had no answers. We told her we'd never been in this situation before and we had been on time with rent for two and a half years, and we're trying to avoid late fees. She told us "it wasn't her problem." We simply asked for help, and she said, she "had no information for us" and we asked, if she'd heard of any options we had because of our kids, not wanting to end up, having to move, for this one month pardon, and she told us, again, "it wasn't her problem." And HUNG UP IN MY FACE. They have been nothing but a pain in the ass. And they have no idea how to talk to people, that pay them thousands of dollars a month. They have no customer training, and no one there likes their job. The company is slumlords. If you can choose any other company to rent or buy from, the GO. RUN! FAST!!!!!! Anywhere is better than KING FUTTS read more

We have had minimally issues since we moved here. We love the place and when we need things fixed communication is amazing. I would recommend this property management company. Also the lady that showed us the place was Daisy she was awesome and friendly. read more

In our search for a rental we saw a couple of homes with King Futt's properties. Daisy, the rental agent was great, very friendly and helpful as we toured the homes which were really nice. We ended up renting another home on other side of town that was closer to work but would definitely recommend King Futt's if you are looking for a rental. read more

If you see a King Futt property rental sign ANYWHERE near where you live or are thinking about living- MOVE immediately or keep looking. They rent to literally anyone. There is a King Futt rental on my street and every tenant there for the past 3 and a half years has been the absolute worst. Loud mouths, standing around outside making noise, talking loud, music blaring, 5 or 6 cars for that one house, police there constantly, you know the type. King Futt seems to be intent on bringing down the value of nice neighborhoods by renting to barely civilized "people" that like to live in large groups. Everyone in the neighborhood loathes that house. read more

Ok...I submitted a 5 star review when I first moved in 1 year ago, but it has since changed, sorry. Don't get me wrong, the staff is friendly and when I need maintenance done, they pull through (sometimes not in a timely manner) but they do pull through. The thing that gets me is the communication. Every time I had a service call, they NEVER, EVER give a notice when someone is coming, EVER. I had major plumbing issues when I first moved in, so plumbers were constantly coming buy. They could never tell me when they were coming back, so I had to rely on KF to let me know when and what time, but they never did. I have to find out when I'm at work and someone is at my Ring doorbell saying "I'm here to fix the plumbing issue" Like, wtf? Now I have to take time off to rush home and let them in. I also have a dog, so I have to make sure he's good. Just today Feb 15, I'm at work and a painter is at my door. I answer him through my Ring doorbell and he's like "I'm here to paint the house, can you move the vehicle out of the driveway and move your belongings away from the house?" Are you fkn kidding me? When was this scheduled?! I got no phone call, no email, text, letter...nothing. I know they have every way to contact me, it's all on my application. So here I go again, I have to take time off of my job, rush home and take care of this shit... biggest inconvenience. They don't realize every time this happens and I have to leave work, I'm losing fkn money. I don't get paid to leave the job. I called KF and asked them what's up with this, and she just said "oh sorry, I didn't schedule that" like what do you want me to do? type of attitude. What level of professionalism do you need to be at to just send a notification, like "Hi, this is KFPM. We have painters scheduled for Wed, Feb 15th to paint the house. Please have the driveway clear and any belongings away from the house. Please call with any questions or concerns. Thank you, have a great day." How hard is that? I typed that in 10 seconds. This is why any minor repairs that need done, I'll just do it myself. I just eat the cost bc it's cheaper than me having to leave my job because of subpar communication read more

I rented a home through King Futts for over 3 years and had an excellent experience. Not only was it a great mid century house, it was at an amazing price! All of my friends were jealous that I found such a deal! The staff, especially the manager, were always quick to handle any repairs that came up. Unfortunately we had to move from Las Vegas, and I was surprised at how easy they made the whole experience. I highly recommend king Futts property management. read more

Do not rent from King Futts! It does not matter if you are paying your rent on time! You could be following all guidelines, it does not matter! They are very unprofessional, and they do not support you in the office! We were forced to pay $600.00 to cut down a Pine Tree in the front yard, which was not a hazard, or caused no issues! The lease stated we were responsible for landscaping service; however there's only a few rocks in the front yard. There was no complaints about the landscaping service when we initially moved in, we paid our rent on time, every month! All of a sudden we began to receive violations from the HOA, harassing us to cut down the Pine Tree. We ask if we could have about 4 weeks, but they refuse to give us extra time! We pulled together our resources, and paid a landscaping service $600.00 to cut down the tree, and they did a very "professional" job cutting the tree down to the stump. There are other neighbors who have larger, or similar trees in their yards, or tree stumps such as ours; however, the HOA continued to complain that our tree was not properly cut down. King Futt did absolutely nothing to support us as tenants, although we signed a lease initially as them representing us. King Futt does not act as the liason between the tenant, and te HOA, at least they do not with our residence! They allow the HOA to continue to bully us, although we have been stellar tenants; paying our rent in full (consistently on time) taking care of the property, no disturbances, meeting all HOA violations! read more

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I wrote a great review in 2019, because at first they were in the spot, helpful easy to work with friendly etc. after around 6 months to present , I realized every other review was true and I was wrong. They are slumlords. Those who go through them at first will find great people. Pence the lease is signed and original problems are solved, they don't GAF. They don't care, they are now rude, so I feel so bad I wrote the original review. DO NOT GO THROUGH THEM. Find a reputable company even if it takes longer. I don't know how to remove my first review or I would. SLUM LORDS! read more

Move in date: multiple issues in the house. Stairway railing was loose and I almost fell down the stairs using it. 3 of the sinks were leaking and flooded their rooms. Dishwasher wasn't working. took 2 weeks to get this stuff fixed. These guys are garbage. Their online system to pay rent is buggy and a payment didn't go through. So I called and was willing to pay a late fee and take responsibility for something that could have been user error, even though I'm pretty sure it's their system that messed up (The lady on the phone even said it sometimes has issues) They told me they'd accept the payment online then denied that payment because it was late and put a notice on my door. This is AFTER calling them and telling them that I'll get rent in however they wanted it in. "I talked to my manager and she said we'll take a late online payment just this once" Okay great, do I need to do anything special on the website or will it just work? "We have to manually accept each online payment, so we'll just go ahead and accept this one this one time" Okay great thanks. 10 minutes later I paid rent online, have my receipt. 4 days later I get a notice of non-payment on my door and a call saying I can't pay rent online this late into the month. I called back, again, saying I was expressly told to do it this one time. This jerk of a lady on the other end says "whatever" AVOID AVOID AVOID. The process to get set up in the house was smooth, they were super nice and friendly right up until the moment we moved in. Wow found this article on how bad they are here: https://www.reviewjournal.com/investigations/it-was-unbearable-home-renters-allege-landlord-ignored-repairs-rushed-evictions-1904987/ read more

We have been with this realtor company for the last 4 years going on 5. Every time I call the ladies always have an attitude. They raised the rent up to 1900 mo., but when I complain about A/C issues. They tell me that it's because the house it old. They only gave us 15 days to decide if we want to renew the lease, which I think is weird for usually its 30 days. Every time a repair man comes to fix something its half done, and I have to put in another request. Please tread lightly when renting with kingfutts. read more

So I've seen horrible reviews and good reviews. For me, they were amazing. My son is moving out from SF easy bay, away from home and they worked with them through me. Nicole is very considerate, the worked with my son with a holding deposit so he wouldn't have to pay rent on 2 separate houses. Even pool and spa maintenance is included in the rent. I've seen picture of vendors leaving a mess but that's what most benders do. I own and had someone cleaning air vents leave a mess, straight up 3 min vacuum job. So so far, I'm very impressed. I was worried of scams as it's high in Vegas but I enjoyed working with them. So I'm Confused as to why exactly so many complaints. It is a small company. So good experience SO FAR, with me. read more

Avoid King Futts. Horrible response times. You will call them and 1 out of 4 times you get a hold of them. If you leave a voicemail they'll just ignore it. If you get lucky and do get answer (Dee Dee specifically) they will do anything possible to shift blame on you, even if your just calling for answers to questions about the property. Not professional, examples include trying to get you to sign legal documents before they have filled it out on there end. Claiming "that's just how they do it". In the middle of signing a lease Dee Dee and her co-workers will just shit talk their co-worker Kyle, while he's not around, for not giving gas money to the maintenance department. Day one of moving into my new place maintenance was supposed to remove a stump in the backyard that they told us would be removed. Instead they came over sprayed it with a hose for 20min and they pissed off and yelled at the neighbor for his own doing of sending all the muddy water to their back patio. 3.5 months in and stump is still there. Many more examples but this is getting lengthy. Short version is KING FUTTS is horrible at anything they attempt. Learn from my mistakes and take the short term pain over signing a lease with this company and dealing with the long term pain. read more

Such an amazing team! I have had the best experience with King Futt Property Management! They rented us a lovely home and are very attentive to anything that needed to be fixed as well as landscaping. Joey their realtor did a stupendous job getting us settled in as renters for this home and communicating to his team anything that needed to be done. Joey is super kind and very professional! Martin is a great handyman and made sure everything was fixed and working perfect for us! He is so nice and very professional. Antonio did a great job with the landscaping! Such a nice person and very professional, too. I want to thank all of you and all of the employees behind the scenes that helped make this the perfect home! We are very impressed and happy with your entire team. I would recommend this management company in a heartbeat!! I'm giving you 10 stars :) read more

The maintenance men that they employ have no training and no skills. Therefore nothing gets repaired. They also do not communicate with those working in their office so tenants are left with constant unanswered questions and not respected. The ladies working in the office basically hide in there and talk to you like your dumb or your bothering them. If there's something that their maintenance men cannot fix it's basically your problem because they won't be back out to take care of it. There are bad decisions in life and renting from King Futts is one them. read more

They get a 1 because I can't give them a zero. I have been here for 3 years because of my kids school and they have not properly fixed 1 thing in this house. Everything from water damage and floods to hiring a drug addict that asked me if I could call for help so he can get the new ac unit upstairs. The ac had to be fixed because it flooded my daughters closet and ruined all her clothes and shoes that were in there. He dented the walls and chipped the paint! Then they sent a company called Addison to come fix the air conditioner and they actually just taped it together. They left the wall half painted in my daughters room and got paint all over my daughters bed and dented walls and her dresser. They also improperly closed the attic and left rusty nails all over the floor.That was 2 years ago and the tape is still holding up. When I told King Futt that they damaged the property and didn't finish the job, I was told it had nothing to do with King Futt and I would need to contact Addison. The 3rd.party company that they hired and sent to my house. The toilets run and causes a larger water bill. The dishwasher was not put in properly and flooded under the sink. That's when we noticed the soft walls and mold under there. They sent a man to come fix it that was very nice but he just bleached the mold then painted over it but he painted over the soft molded wall that was not replaced. The paint smelled like very strong chemicals that caused us 2 have to sit outside ( us being me and my at the time 4 year old and 1 year old with sickle cell). And now on sep 20 2021 I find out that they are raising the rent 550 dollars with a month to month lease so we can get kicked out at any time. I Cannot afford this type of rent raise in the middle of a pandemic with a child with sickle cell.We also had to wait to move in so they can replace the carpet lol well the carpet they put down must of been sitting n rocks because they were throughout the carpet as well as the staples that were coming out of the carpet for the 1st 6 months of us being here. Sinks and tub was stopped up with hair and I was told it was my job to remove the previous tenants hair from the tub 7 months pregnant at the time. We also moved in with an hoa violation in the mail already because they didn't replace outdoor lights that I had to purchase myself. I have picture to prove everything I have explained and I'm sure I'm forgetting a lot right now but if there is any lawyers or reporters out there I would love to talk about what can be done because this can't be legal. I was pregnant and homeless and in a bind so I had to take what I could get and now it seems that we will be soon on the street in a pandemic due to this outrageous spike in my rent. These people are absolute crooks and conduct unethical and careless business practices on a regular basis. They even hire rude secretaries to answer the phone. Randy just simply has no customer service experience nor does she care. King Futt is the definition of cut throat and should not be able to conduct business that involves the lives of other people. read more

Do not rent from them, they are crooks! Lianet Richardo is very Rude! They need to get better management or they will lose their good tenants! Horrible business practices! PS. The front office girl is very professional and respectful. Lianet should take lessons from her on how to communicate with people. read more

Do not rent from this company. They can not upkeep their own homes. The do not tell you if your possible new home is part of an H.O.A . Then you are hit with tons of violations that you have to take care of. If you do not fix the violations you get fined. We now have hearing with an H O.A about fines that come to the amount of $1000 of dollars. And we no longer live there. The fines are your responsibility but king futt... They replace double pane windows with single pane. They restore the homes for the cheapest amount possible. This review is for the home at 4306 Pittsfield St Las Vegas NV 89115. The pictures on their site looks nothing like the actual upkeep of the home. read more

If I could give this company zero stars I would we lived in their house for five years they never fixed anything but then when things got broke they blamed it on us bunch of nasty power-hungry people that actually have nice properties that they run into the ground they have no respect whatsoever they don't know how to speak to people and they hire crappy maintenance people to come in and do shoddy jobs for example our air conditioning was out for 2 1/2 months in the hottest time of last summer, And the morons that they sent over to our house to fix the air condition spent a good portion of every day at our house and left the house in an absolute disaster holes in the walls holes in the doors carpet was ruined but then we get charge out of our security deposit for their crappy choice and air-conditioning people! The pool was also another disaster when we first moved in the pool was beautiful but of course they chased that pool company off and hired yet another bunch of morons, I tried and paid for everything I could to keep the property together! It was the first house my hubby and I lived in together he's a disabled vet and all was great til the latest group of people took over in the office! It's sad cuz I really tried to communicate and help out when I could but nastiness wins this time. I'm not writing this review because I'm angry but I am angry because we were awesome tenants who never caused any trouble we had a rough start but got it together and stayed together! I just want to inform other people that these people play a lot of games and if you don't have the means to fix the small things yourself it may not work out the way you want it to. I believe it was Addison electrics that fixed are or not fixed our air condition if you can avoid renting from these people I would do it! Oh let me add that after we put in our 30 day notice to move they sent us to eviction notices in the mail I have no idea what they're doing! read more

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This company is hard to work with, dishonest, and my family members have had to run around chasing "L" down to pay the rent due. She is unprofessional and should be fired. She is not an asset to this company. They were extremely hard to communicate with, rude, and dismissive. They shouldn't be in business. If I could give them a negative rating number, I would. RUN as far away as you can. read more

They have invested in so many properties that they dont do the required up keeps When you have any kind of problems. It's always your responsibility to replace or have it fixed If your air conditioning unit goes out. Good luck getting them to respond if it's the weekend. If you are in dire straits and have to lower every expectation in your books, then by all means consider this place. If not, STAY FAR FAR AWAY FROM. This is what deadbeat landlords are the definition of. It's all about their bottom line, clearly. read more

A real stain on the neighborhood. These people let their properties crumble and just don't seem to care. read more

King Futt's PFM - how they take care of their vacant homes, an open invitation for squatters and drug addicts bringing crime and chaos into the neighborhood - Property Management Near Me - Las Vegas, Nevada

We rented from this company for many years. Both of our ac units in the house were constantly breaking... No issue, right? That's what the landlord is for! Well, originally, they were super responsive to tenant issues-- the first summer when it hit 115 degrees and neither a.c. worked-- they had someone out asap to fix the problem. Two or three years down the road-- they would send someone out, who would refill the units, inform me that the units desperately needed replacement and to expect the units replaced. Never happened. After multiple calls on this issue-- countless days waiting for repairmen that often did not show up and the broken down a.c. units never replaced-- we gave up. Purchased a window unit and a portable unit. Kept eating $500-$600 electric bills each month... Upstairs was usually 85-95 degrees each summer due to this. I replaced my filters religiously but was not paying $$$$$ to replace their ac units! Although you are hard pressed in the valley to find a rental company with GOOD reviews-- I would pass this one up. There are many issues I have no issue letting slide or fixing myself, but sweltering to death with old broken down a.c. units-- no one deserves that on 100 plus days. read more

I wish I could have given them a zero, because that's the amount of care and customer service you will get from them. The only thing their good for is getting you approved for a rental because I found out they don't care about credit so if you make 3 times the rent your in. However, once your in it's over. Getting repairs done or follow up is impossible, and customer service that's their least concern. They are so rude especially the Mara and Michael , office manager Randy she has no care to resolve any issues. I had leaks,damages, and repairs from day 1. read more

My wife and I have rented from this management company for going on four years now. They are always fast to resolve any issues or misunderstandings(as they do use a lot of outsourced labor for plumbing,or electric work). My wife and I are "industry people",so we tend to expect a little more such as phone etiquette, "King Futts so and so how may I assist you", vs flat "King Futts",you feel like putting in a delivery order from Little Caesars,or like your calling AutoZone vs being a valued tenant. They make re-signing leases a breeze and are reasonable when it comes to the yearly increase that typically comes with living in the Valley. My specific property is in an HOA,but if we ever have problems they are fast to resolve them, but understandably they expect you keep up weeding and general airconditioning filters. Recommend to great tenants across the Valley! read more

First of all I don't ever do reviews because I just go with whatever happens but this company was to bad I had to do this review so others show know. The worst customer service you will have, we rented from one of there properties last year and tried contracting them letting them know we were giving them months notice and they completely ignored us, even though we called them multiple times to let them know and answer and acknowledge it but didn't file it or put it in there system also we emailed them letting them know but they never check there emails. As well as when I moved out and got a new apartment king futt started to argue with the apartments I applied for that I didn't give them notice even though we did multiples and have proof of it. We had to go down to the office at my lunch break just to have them email the apartments to let them know we did give them notice but when we left the office they would tell the apartment complex again and again that we didn't. Then when we made an appointment for them to inspect the house for any damages or extra fees and to give them there keys, king futt never came out and we waited at the property for two hours!!! Then after four months of us not having any communication with king futt and left the property I get an alert saying that they filed a derogatory mark on my credit saying I owe money without even trying to contact me for it or anything and dropped my credit dramatically. Stay away from this property company read more

well I'm sure once I do this review I will get a 30 day no cause eviction, but really people need to know what to expect if your going to rent from this company!! I lived here since Feb 2015, never really had too many issues,I think I was in the place less than a year and started having issues with my drains toilet, kitchen sink at first wasnt a biggie I would plunge toilet and sink, well than it got to be where that wasn't working so they came to supposedly fix! LOL yeah right sent maintaince guy to fix it really nice guy but I'm sure Lianet (Preperty Manager) I think is her so called title I get to that in a min, anyway he did a half ass job toilet has had issues since constantly having to plunge, but he said since this house is very old probably at least 40 years neighborhood of Trop/Nellis just to give youn idea older hood, anyway tree roots have been known to get in the pipes and they have here, they snaked it because it was so bad that hasnt even fixed it all the way just have to plunge all the time, than had cabinets fall off wall, that was crazy in bed one night wasn't sure if someone was breaking in or earthquake, so I get woke up like 2 in the morning to this LOUD bang, come out sneaking with my gun because heck scared!! come around the corner and was shocked, horrible mess, lost alot of valuable grandmas dishes, anyway called office in AM they send someone a couple days later to come replace piece of crap cabinets that were half ass put up CHEAP, he measure and says they will call me when they can install, hmmm I guess can't go to home depot to get any, well almost 3 weeks go by I had called a couple times but always got run around, so finally Lianet says he will be there in AM, I guess they think we don't work or can just sit around and wait for them, So a new maintance guy pulls up I said where are the cabinets?? he said oh I'm just here to measure, I called Lianet and she tells me Im making this difficult! what I'm making this difficult? really but thats her, shes a nasty person more on that dont worry I wont leave that out, So I told her NO this is crazy its been 3 weeks, so she sends him to get some at home depot which should of been done before so he come back with cabinet that look nothing like the others which Im sure wasn't his fault the ones in the house are old so, but couldn't even match up the stain, Ok well that was done and over now on to the most recent, May 2019 I drop off rent at sportmans because thats where we can drop off, this was on a Sun May 5th, well I called the office first thing when they open Monday May 6th to ask Lianet if she could hold my check until thursday the 9th now I lived at this my palce since 2015 and Never had to do this, I explained that I had an emergency with my kitty and was at the emergency vet last night and I get paid on the 9th I will pay late fees and whatever fee's I wasn't expecting this, so she tells me she can't hold the check I would have to come in with a cashier check,because she cant hold, I said no probelm, she even put me on hold and said let me look for your check now, came back and says yes I have your check I will rip it up, I don't want you to get insuffient charge I said thank you! I will see you on thursday, well wedneday I check my checking account and it was way negative, she put the check through, why tell me one thing and do this?, I called her, and she basically lied to me she really is something else, after reading some of these comments/reviews I can see its not just me that she is a horrible mean person to, I'm sure becuase she wasnt going to admit she screwed up because than I would ask her for reimbursement, but this is the kicker she tells me, I told you I couldnt find your check, LOL really I told her wow listen to yourself to you relize how stupid that sounds because if you in fact would of told me that I would of called my bank and put a stop payment on it, wow just goes to show you some people will say anything, They have an extremly high turn over of office staff Gee I wonder why, I feel bad for the people that work with her honestly if she talks to tenants and treats tenants horrible I can just imagine. So now another fun story I go into office on June 14th to tell them my air conditioner is making a really loud noise, garbage disposal is broke and leaking, kitchen facet is broke, and toilet is now leaking around seal (bottom of toilet and plunging it isnt working any more and outside front door sprinker valuve is leaking I take videos of all these to show them easier that way than to try to explain, and guess what another new person in office because wonderful Lianet I'm sure ran off the last guy he was really nice and professional unlike her! this new girl name is Mary and oh is she a genius, so after I tell her about the issues I show her a video of my issue with this tree, I'm going to have to continue my review on another post because no room, wont let me do another review wiil try again so much more to say!! read more

This property management company is the best! They are always so happy to help me with any maintenance my house needs and are always so quick to get someone out to fix whatever needs to be done. I would definitely recommend! read more

I have been renting with them for about 4 years now. Last year they raised the rent $250 more i have no choice but to pay them because this house is convenient because my parents just lives across from this house. Recently, the pipeline broke from outside of the house, of course we did not know until it starts leaking through the streets. Called them after 2 days they fixed the problem. Here comes our utility bill $600 i almost had an heart attack! Mind you our mothly bill was only $60 a month or less. Went to their office spoke with the Manager she just looked at the bill then brought it back to me then said no im not paying any of it then walked away! I was in shock, it wasnt my house they should be responsible for it! Tried calling their corporate office 4times left message all the time did anyone called me back?!? Hell no!!!! So now i am stuck paying for the damage that this old house caused that the management fail to maintain they just keep taking my rent! The roof is almost gone, did they do anything about it? Hell no!!!! read more

My family and I have been tenets for over a year now, and even though both my wife and I work for a management company we are not one to judge how a company runs itself and I'm not trying not to give a bias opinion. We really haven't had any major problems with the property, just some minor things here and there and they have been addressed in a timely manner. The staff is easy to work with, just a little more information would be great if they are not available, like what days and times they are open. They have an on call phone service if you call their main number its on the recording, I've called it twice the time I've lived here and all I've gotten was a voicemail and no call back yet. All and all I have to say from what we've experienced has been good. I believe in a high rating and this is all i can do at the time, yes I've experience better, but i believe there is always room for improvement. read more