Avoid this company at all cost they are horrible they will nickel and dime you…read more When you move out they don't provide itemized receipts what security deposit went to or what other charges are they are charging you for. Please protect yourself from this company if you don't you'll pay for it for years to come. Take photos on move in and move out. They pin all landscaping on you even removing and replacing things because if it's a tree it can cost you a lot of money. I rented a place for almost 9 years nothing was fixed or replaced so there bound to be normal wear and tear. Below are some of the Nevada Revised statues where you can clearly see it states that they have to send you this information within 30 days of move out and if they don't have a forwarding address, they have to send it to your last known address. I had a mail hold which I would've received it during the 30 days which nothing came through so I was unable to dispute the charges within 30 days because this company failed to follow these Nevada revise statues listed below. NRS 118A.242  Security deposit: Limitation on amount or value; surety bond in lieu of security deposit; duties and liability of landlord; damages; disputing itemized accounting of security deposit; prohibited provisions. 1.  The landlord may not demand or receive a security deposit or a surety bond, or a combination thereof, including the last month's rent, whose total amount or value exceeds 3 months' periodic rent. 2.  In lieu of paying all or part of the security deposit required by the landlord, a tenant may, if the landlord consents, purchase a surety bond to secure the tenant's obligation to the landlord under the rental agreement to: (a) Remedy any default of the tenant in the payment of rent. (b) Repair damages to the premises other than normal wear and tear. (c) Clean the dwelling unit. 3.  The landlord: (a) Is not required to accept a surety bond purchased by the tenant in lieu of paying all or part of the security deposit; and (b) May not require a tenant to purchase a surety bond in lieu of paying all or part of the security deposit. 4.  Upon termination of the tenancy by either party for any reason, the landlord may claim of the security deposit or surety bond, or a combination thereof, only such amounts as are reasonably necessary to remedy any default of the tenant in the payment of rent, to repair damages to the premises caused by the tenant other than normal wear and to pay the reasonable costs of cleaning the premises. The landlord shall provide the tenant with an itemized, written accounting of the disposition of the security deposit or surety bond, or a combination thereof, and return any remaining portion of the security deposit to the tenant no later than 30 days after the termination of the tenancy by handing it to the tenant personally at the place where the rent is paid, or by mailing it to the tenant at the tenant's present address or, if that address is unknown, at the tenant's last known address. 5.  If a tenant disputes an item contained in an itemized written accounting received from a landlord pursuant to subsection 4, the tenant may send a written response disputing the item to the surety. If the tenant sends the written response within 30 days after receiving the itemized written accounting, the surety shall not report the claim of the landlord to a credit reporting agency unless the surety obtains a judgment against the tenant. 6.  If the landlord fails or refuses to return the remainder of a security deposit within 30 days after the end of a tenancy, the landlord is liable to the tenant for damages: (a) In an amount equal to the entire security deposit; and (b) For a sum to be fixed by the court of not more than the amount of the entire security deposit. 7.  In determining the sum, if any, to be awarded under paragraph (b) of subsection 6, the court shall consider: (a) Whether the landlord acted in good faith; (b) The course of conduct between the landlord and the tenant; and (c) The degree of harm to the tenant caused by the landlord's conduct. https://www.reviewjournal.com/investigations/it-was-unbearable-home-renters-allege-landlord-ignored-repairs-rushed-evictions-1904987/

They don't have multiple bad reviews for nothing. I live in the downstairs unit of a condo they…read moremanage and they're refusing to pay or even SPLIT my plumbing bills which are a result of their painters washing paint down their sink. As you can see in the photos attached, my sink was clogged with paint (the other photo was taken by the plumber of the upstairs unit). They have been ignoring my emails and calls. Completely unprofessional.

My wife and I have been with Heidi for 10+ years, and she has always served us well in managing our…read morefour rental properties. We switched to Heidi when our previous rental manager stopped being involved in his property management company. The service soon degraded, and you never knew who you would talk to. Since Heidi and Mark manage their operation personally, you always know who will talk to you, and their communication skills are excellent. We recently had a renter turnover, and she handled the turnover seamlessly. We now have new renters, and they seem to be a quality family that will care for house like it is their own. This has been our experience with her over the ten years, and she helped us look for additional rentals as our resources grew. We highly recommend her, if you are looking for quality at a reasonable price.

Both Mark and Heidi gave us five-star service! They've been incredible with helping our family find…read morehomes and managing our rental properties. We really valued their professionalism, know-how, and meticulous attention to detail. Two thumbs up!

As an Owner to a rental property for many years, it can be very stressful financially and beyond…read more Some times it's smooth sailing and other times it's weathering the storm. Unfortunately, recently has been unforeseen financial burdens with repairs. I often get through these times by stopping and thinking of what I am grateful for. First thing popped in my head was SAVANNAH!!!! I seriously am very grateful for Savannah. I could not have weathered this without her. She not only seems to have knowledge in any type of repairs needed in your home. She actually CARES about you, your home and your tenants. The saying happy wife, happy life ! I say Happy Tenant, Happy Life ! Savannah makes sure you are getting the best prices and quality of repairs. Along with keeping your tenants happy. Thank you to Savannah!!

The staff at Black & Cherry are always extremely kind, professional, and easy to work with…read more Their team communicates effectively on work orders, stays organized, and helps ensure a smooth experience for everyone involved -- including the tenants. It's clear they truly care about providing excellent service and maintaining strong relationships with their vendors and clients alike. As owners of Mr. Gates Heating and Cooling, Dalton and I genuinely appreciate the partnership we've built with their team. We enjoy working with them and look forward to continuing our relationship for many years to come.

This team is hands-down the best property management I've ever interacted with. Jamie, Tyler and…read moreJackie have all handled my concerns promptly and effectively. If you need a professional in the real estate business, I doubt you can find a better team particularly in this region. I just wish he had an office in South Louisiana to handle my family's rental and commercial properties over there.

I researched for several Property managers to meet in person at their office. Graham team was 1 of…read more4 PM companies that i liked. I live in California and I needed to find a good, reliable PM to manage my pending rental property in LV. My goal was to close 4 properties by end of 2026, and ultimately have 10 rentals and needed to find a good PM and wanted to build a good relationship for the long term. Their reviews were solid and I spoke with Tyler at the beginning of researching for PM to manage my pending rental property in Las Vegas. After having a phone conversation, I wanted to meet with Tyler in person to discuss and decide if Graham team was the right PM for me. At this point I liked the reviews and the phone intro from Tyler. i sent a text to Tyler to arrange in person meeting , and confirmed that i was visiting. Everything sounded good... Until i traveled to Las Vegas on the day of the meeting in the morning. I drove about 6 hours from Cali to meet Tyler and contacted him 2 hours before our meeting to ask if we can meet earlier since i arrived earlier than expected. The text i received was nothing but utterly unprofessional and upsetting to me. Tyler responded via text that he wasn't sure if i was coming or not for some reason. Im coming from Cali and driving back and forth for 12 hours, so I had to plan my day a week prior and wanted to make sure this meeting was accomplished. The text response was nothing but upsetting and shocking to me because Tyler assumed that i was not coming, rather than following up via phone call or even a text 1-2 days before meeting to confirm the meeting. I will never work with a business that ASSUMES everything. How can you trust and leave your rental property if the PM assumes and doesnt follow up and have a decent communication skills?? It literally ruined my day completely and wasted my time. I would never recommend this type of unprofessional company to anyone. I would be horrified how they deal with tenants issues...! Im onto hiring PM within next week and this team is definitely not on my list.

Owning rental property can difficult at times. I've had the pleasure to work with Mikhail and Eddie…read morefor several years now. They have helped transition from a PM that went out of business for cause and have now helped move out old and move in new tenants. Their communication, research and screening process is top notch. They respond to my emails almost immediately, 24/7. I know exactly where we stand and I especially love it when they say "Nothing is needed on your end!" I've worked with some PMs that are not responsive or put the work on me. I can tell you that the people at Family Property Management are wonderful to work with.

I was a tenant of a property managed by the Family Property Management team for two years and had…read morean excellent experience the entire time. The team is responsive to needs and communicates well through email, text message and phone. Move-in and move-out were efficient. The FPM team is also friendly, upbeat and positive. Thank you!

Best property management in las vegas Took care of me and my…read morefamily Adi was so nice to us!!

The Mor Group has been fantastic from start to finish. As a property owner, they made preparing our…read morehouse for rent seamless, fast, and efficient, quickly preparing quotes for maintenance work and getting those items completed fast so we could get tenants in. Their move-out process was extremely thorough too: after our tenant moved out, they documented the property's condition with over 200 photos. Their website makes some bold claims about personal touch and service, and after being a client of theirs, I can confirm they deliver on it. I highly recommend them to anyone looking to rent or use them for property management.

Another year have passed and Wasim Faranesh did not dis-appoint. Still getting the same 5 star…read moreservice from his group. Definitely a great property management company to be associated with and definitely a must to recommend.

I've been trying to reach out for about 4 weeks on the different rental sites they have listings…read moreon. I haven't gotten any emails or calls back yet and it's frustrating because if they're this bad at communication it's raising red flags if I want to go through with renting with them. Because now, I'm just questioning if I ever need anything while living under their management will they just completely avoid me? Please please please fix the communication because this is really frustrating . -from a want to be future renter.

Outstanding Service and Unmatched Dedication!…read more Our experience with Havenhurst Realty and Property Management was nothing short of amazing. From the very beginning, Kelly's commitment to customer service stood out. Every interaction was personal, thoughtful, and focused on our needs--not just making a sale. He made time for us even on short notice, listened to our ever-changing wants and ultimately found our dream home. What we appreciated most was the time and effort Kelly put into helping us find the perfect home. He is incredibly patient and truly took the time to understand what we were looking for - which is how he found our home - he scheduled a showing, just suggesting we go see it. He was right, we immediately fell in love with the home. He answered questions on questions with detailed and thoughtful responses. He showed us a variety of options, offered insights based on years of knowledge in this specific area, Summerlin, though he knows all of Las Vegas well and truly keeps up with his market research and the ever evolving RE landscape. During the time we bought, time was a huge factor in securing a property and Kelly took that seriously both in showings and communicating with us once an offer was submitted. His attention to detail and deep knowledge of the market gave us total confidence. Thanks to Kelly, we found a home that checked all the boxes--and then some! Two years later and we're even happier with our home now than we were then. I can wholeheartedly recommend Kelly Hurst with Havenhurst Realty for all of your real estate and property management needs!!

I recently worked with C. Kelly Hurst from Havenhurst Realty and Property Management on rehabbing a…read morerental property where the tenant had lived for over 10 years. The home needed extensive work, including new carpet and vinyl flooring, interior paint, garage door opener replacement, landscaping, trash removal, minor plumbing repairs, sliding glass door adjustments, and a full home cleaning. Since I live in California, Kelly handled everything for me as he coordinated with contractors, gathered quotes, and managed the entire rehab schedule. What impressed me most was the speed and efficiency. The property was completely rehabbed and rent-ready in under three weeks. Even more, Kelly secured and placed a qualified tenant before the home was listed on the MLS. I was expecting at least three months of vacancy, but thanks to Kelly's hard work, it was only one month. As a real estate investor for over 25 years, I can confidently say this was the best property management experience I've ever had. Kelly truly went above and beyond, and I highly recommend him to any property owner looking for reliable, hands-on property management or real estate services. Hard to find trustful people like Kelly in Las Vegas.

As the account manager of Northwest Landscape and maintenance , I've worked with dozens of property…read moremanagers, and Lori Smith is easily one of the best. From a vendor's perspective, they make our job effortless by providing clear, detailed work orders and ensuring we have the access we need to get the job done right the first time. They understand the value of proactive maintenance, which allows us to keep the property looking its best without the constant 'emergency' fire drills. If you're a property owner, you want someone like Lori Smith overseeing your investment--they treat the grounds with as much care as we do

We live out of state and own a rental home in N. LV. A few years ago, I went on the hunt for a new…read morePM. I spoke with Lori back them, but I went a different direction, so I didn't hire her. Once again, I'm in need of a PM and Lori Smith was the first and only person I contacted. Just like the last time, I found her to be super responsive (VERY easy to get in touch with and always returns my calls) - to me, she's a real "go-getter" and that's exactly what I want and need in a PM.