I stopped by this shop a few weeks ago looking for a specific product, and although he didn't have…read moreexactly what I wanted, he offered to order whatever I needed. Very friendly and helpful guy, with a good variety of products, specifically for vaping. I have 3 smoke shops I frequent, but this is my favorite because of the customer service!

Excellent place! Has everything you need from a smoke shop. Love seeing the sales associates and…read morethe owner when I walk in. Very nice people and are always welcoming. Best prices in the area too!

Ok first time in. Off to a great start. Nice selection. Great pricing. They will order some of my…read morefavorites!! Hoping they get some Alec Bradley's or Asylum. Woman at counter was very friendly and thankful for my business. Will definitely come back

My fiance and I were looking for cigars to give to his groomsmen to celebrate our upcoming nuptials…read moreat our rehearsal dinner and had heard a new tobacco shop had opened nearby so we stopped in. I don't smoke so I can't comment on the products themselves but I was impressed by the knowledgeable, friendly woman who worked there. She gave us a discount, a free lighter, and when she overheard me asking my fiance if he needed a cigar cutter she gave us one of those too!

This review is solely based on being played and being made to feel like an idiot…read more Please tell me you guys aren't lying about signing people up for the VIP status. I've been going to you guys for about 6 months now ordering faithfully and every time I go online theres something wrong with THE VIP STATUS unlike other places who actually have a list of ongoing things when you purchase. You guys seems to always say the same thing It's being worked on or , idk what's going on. These excuses can only be listened to for so long I have a family member who works in dispensaries and they have already hipped me to the lies the dispensary tells them to get them to come back in the store. (yes they were also confronted on that) . Why the fuck am I going to keep buying from you guys when you're liars. I can deal with the prices and things not being in stock all the time. The switch around of deals. Those are fine. But why should I continue to go to you guys when the Dispensary on Dudley street actually has a list of items you can purchase after spending so much money. Please fix this B.S.and STOP TELLING YOUR CUSTOMERS TO SIGN UP WHEN YOU DO NOT HAVE A LOYALTY PROGRAM Might I add just in case anyone was wondering YES I did sign up and yes I spoke to someone in the store who Verified my birthday and then said oh your already signed up.

Decent selection of reasonably priced items held in the heart of Boston. Always great customer…read moreservice from Afi and would highly recommend others to visit 617 THC. I'll be going back.

best vape shop and lounge. open till…read moremidnight friday, and saturday night's! ask for the dr. dr dalton .

My go to neighborhood vape store! Staff is exceptionally skilled in both customer service and vape…read moreknowledge. If you have a problem with your setup they will fix it and educate you about it at no charge. Unlike other vape stores you can pay $1 for unlimited samplings of flavors before you buy which is truly awesome. Did I mention they have tons to choose from? They always have the newest mods & tanks in a variety of colors. The atmosphere is chill... they play great music plus you can play pool or just blow clouds. Love love love this place! Oh, they also have a great rewards system.

Her service is at Best Medioca she's busy playing on her phone instead of selling products. On…read more6/22/25 at Approximately 1pm i came into the store to replace my Clickmate pods instead of telling me I can safe $$$ by buying a whole new Clickmate for 24.99 she sold me a replacement pods for 30$ which i felt wasn't her giving the customer the best options. Looks like she was in a Hurry to get back to her Social Media. And when I told her next time she should give the customer the best options her response was please leave the store and that she wouldn't get in trouble because she been there at this location to long for Bluemoon to even do anything to her, Whatever that means? I just would like her to get better training. I been coming to Bluemoon for over a year now. And this was the worst service I gotten. I usually go to the Brighton, Mass location and those folks over there know how to treat thier Customer's... People need to be aware that their's plenty other vape shops in Boston. Where I can spend my hard earned dollars... I Definitely womt be going to this Location ever again So I don't recommend this Bluemoon Location the Woman with the Tattoos don't love her job and it shows...

Best prices,good service.Best shop in area no question about it .Went to another shop in area over…read morepriced ,and do not stand behind the defective item that was purchased,never again! Got my go to vape shop now. BLUEMOON.

Exceptional performance Food was delicious fresh and tasty…read moreworth every penny Love this place

i have come here multiple times and i have never experienced service this terrible. whoever was…read moreworking on 3/5 5PM with the lash extensions needs to be addressed by management. first, while i was speaking to him, he took a personal call and acted like i was the one interrupting him. when he finally told whoever was on the phone that he'll talk to her soon, he rushed through my questions about the products. I asked if they had space bars which he reluctantly pointed to and immediately pushed for me to purchase. I asked if it was mint and if the vape was green colored and he said yes, but it was obviously clear?? after i asked him about other vapes he SCOFFED IN MY FACE and my friends and i were so off put that we left. he then went right back to his call. i'll never shop here again. to the employee, if you hate working there so much then quit. you're just making city smoke's already weird reputation even worse. xoxo

I haven't set foot in a dispensary since I discovered SG's. BEST gummies, great prices, wide…read moreselection of infused prerolls.

It's not a dispensary but he does have Bud in there there's a ton of gummies. I went in there to…read moreuse the ATM but he was so nice and showed me a lot more things. He said he also does custom shirts, I did see a couple of cool shirts in there. He has pretty rolls edibles and all your smoke paraphernalia.

Southie smoke shop is one of the best around not only for the merchandise the people that own that…read morestore are great whatever you need it's there at the right price

I highly recommend avoiding this place at all costs. I went in and attempted to purchase some…read morenicotine juice along with some new coils (both of which they had in stock) and the clerk simply ignored me. I would say that this is the worst customer service I have ever received, however there was no customer service to speak of. Just... a very rude clerk. To my surprise, the place was fairly busy. So I waited for my turn in line and when it comes time for him to help me, I asked him for what I needed. Instead of simply grabbing the items and proceeding to check my order out and take my money, he said, "Hold on" and proceeded to help the next customer behind me in line...? It was, objectively, extremely rude and strange, but still, I let it go. I waited again even though it was my turn in line for him to return. He finished with the customer and came back. I very politely asked him again for the juice I had picked out by brand name/flavor/strength as well as the coils and again... (I swear) he said, "Okay, just one second," and then proceeded to help the next person in line... behind me... again. At this point I was wondering what the hell is wrong with this guy. I patiently waited for him to finish with the customers initially 2 and 3 people behind, respectively, and he returned. Guess what happened next? He asked me to wait a second and helped the next customer. At that point I just walked out. I wasted 20+ minutes of my life that I will never get back visiting this awful store. Also, for what it's worth, they do not have a very broad selection of juices. The customer service was terrible and although they *did* have the particular coils I needed (they are relatively hard to find in my area), I will never go back there. There are plenty of better shops and several have my coils. I ended up just going up the street to the next closest smoke shop (was like a 5 minute walk away) and had a completely different experience. All I wanted to do was buy my vape juice and some coils and this guy simply did not understand this very simply concept. Steer clear of Southie Smoke Shop. Worst shop in the entire city that I have been to so far (I've only visited about 6-7). There are far better and they are pretty close, too. TL;DR: Rude clerk that completely ignored me while helping customers behind me in line while I attempted to purchase some juice and coils. Wasted 20+ minutes of my time and left with nothing. Worst customer service ever and their selection is not very good. The *only* thing good about this shop is that they do have a great selection of coils. Well... if the clerk lets you buy them, that is. I have gotten nothing but fantastic service from every other smoke shop in the city. I wish I could give this place a 0/5 because it truly was that bad. Oh well!