I have been going to this shop for some time now as I work right down the street from it. The owner Jon is great, has knowledge of all the products and NEVER try's to upsell you on anything. He listens to your concerns, wants and needs and answers correctly. The prices are reasonable and he has an amazing selection of juices. Jon takes care is me everything I'm in there and I recommend his sho to anyone that's in the area. Even if your not in this area, I promise you it's worth the drive, train or Uber to the here!! read more

Like didn't have anything. How do you not have more vapes if your name is "The Vape Shop." More like "The Flop Shop."

Best shop in Boston. Great selection and customer service. If they're ever out of anything, you can ask and they order it for you!

Very new to CBD and was super impressed with this place: from the education to the demonstration of products to the many benefits, plus a great deal - I really like this place. The service is outstanding and the products are fantastic. Highly recommended. read more

I could not be happier with the level of service at this shop. They are caring and accountable and stand by all their products. I highly recommend stopping in to see all the many flavors and devices. I could not have kicked the cigarettes without them. read more

The staff here is very knowledgeable, friendly and nice!! I came with a friend who called everywhere to find a replacement part for his vape, the staff gave him great advice and showed him how to keep it clean. read more

I had read a lot of positive reviews for TVS and I was ultimately disappointed when I visited the location off of Chestnut Hill Ave. I had recently spoken to a friend about vaping CBD oil and I went to this location to try and learn a little more and purchase a vaping pen and CBD. I walked in and was greeted by the lone employee. I told the employee that I'm a complete newbie but was interested in CBD and vaping. At first he seemed confused about CBD but eventually he showed me a vaping pen and CBD. The employee didn't explain the benefits of that pen over others, didn't explain the different power modes, didn't explain any other safety measures that I should know. He asked me to pick a flavor (Side note: I had read a review from the Brighton store, where a newbie was given the option to sample flavors, and at the very least get to smell the different flavors, which this employee did not do) and I said I wasn't sure. His exact response was "Well, I can't make all the decisions for you". At that point, he could have assisted me with making the decision. It's obviously personal preference but have other customers preferred one over the other? Is there one that he recommends?? This employee didn't seem interested in this sale at all. I eventually made a decision, made my purchase and quickly exited the store. I had been apprehensive about going into the store to ask about vaping and the employee didn't help with that at all. I may try out the Brighton location if I continue to vape. The positives: Very clean shop read more

I made a yelp account just to comment on this store. My brief time trying to just purchase a atomizer from a common brand turned into the most disgusting retail interaction I have ever had. Among all the vape stores I have been to in Boston, I have never seen such lack of knowledge, incompetence, and downright messed up behavior than at this 'bro' vape store. I came in to get a simple common atomizer for my tank. I came in, walked around for a bit because there was no employee around, noticed it was pricier than my usual stop in RI, but saw they had the atomizer brand I was looking for behind the counter. Some guy finally came out, I told him I was looking for 0.4 ohms for this specific tank or anything that fits. This kid looked confused and said he is not sure they make that, and I said that's ok (they do, I buy it all the time), and just asked do you have any-ohm atomizer that fits and pointed to the brand on the shelf. He starts explaining to me about the different companies, asks to see me vape, I give it to him he looks confused, but keeps on try to explain about coils and companies, blah blah. I try to be super friendly and just ask verbatim, "do you mind if I could see some of those atomizers?" He's still holding my vape, I'm seeing like 4 different packages for the tank I am buying for, I just ask if I can physically look at what they sell. Already I'm started to feel weirded out by this... and then he responds... "Are you OK bro? You having a bad day, you seem irritable?" I couldn't believe it, I was trying so hard to be respectful and courteous, and I was doing just fine at it. I just asked if I could see what they had! I try to keep my cool and say, "i'm doing just fine, do you mind if I could look at those atomizers right there?" And he responds, "are you having a bad day? I'm trying to explain to you about the atomizers and you won't listen." I almost couldn't stand how much I wanted to lose it. I try to respond calmly and just say it's fine I would just like to buy one of thoise atomizers for my tank. He responds equally friggin insane and I just start to tell him this is ridiculous, I can't understand why you have totally escalated this, I just want to buy a coil for my tank! It goes on for a second, I ask for my vape back, and ask can I please just see the atomizers and buy one. He says I will sell this to the next customer that comes in, everyone thinks I am super nice guy, I won't sell to you, get out my store. I can't even express how pissed off and disrespected and just confused I was. I asked if I could speak to a manager earlier, he said no, and so as I leave I say I will call later to talk to a manager and he says, it won't matter the owner is my buddy and laughed. I end up going to Vape Daddys in Newton/Nonantum. It was farther from me but I had been there before and always was really well taken care of. I told them what happened at the Vape Shop, and they were laughing and saying, ya that place is notoriously terrible, the owner is not a good guy, and hires bad people. you are not the first to tell us about that place. They were so nice to me, helped me get exactly what I needed, even testing out some new things, and gave me some nice freebies. This nice guy Marco even put the new atomizer in for me, showed me how he does it. Told me anytime you need anything we'll take care of you. I quit cigs with vaping. I just need to get the stuff to make it work. And that requires these specialty shops; for better or worse. I felt like going here, and then to Vape Daddys after was like sampling the absolute worst of that and then the nicest and most competent community part of that. IN SHORT: If you care about Boston, vaping, etc, don't come here. Don't support this place. There is no reason to ever buy vape stuff from this store. This was a rushed post, but I wanted to say something. Don't buy from this place, support good shops like Vape Daddys read more

great customer servicethey are really helpful and welcoming! Keep it up! Definitely recommend them for vapers

Service was great. Hella friendly guy! Good selection too. Good help for beginners but knows his stuff too (if you have been doing it for a while). read more

I had previously been to their shop in Brighton and was super excited to find they opened another shop in Cleveland Circle, which is even closer to me. I have had great experiences with them in the past so went in today to grab some juices and coils and dealt with Jonathan the owner. He is amazing. Answered all my questions and was super patient with my questions and very attentive. They also seemed to have a lot of juice selections and other equipment on hand. I am absolutely a customer for life at the vape shop!! read more

Went in there with little knowledge about CBD oil and I received great customer service about best products for the benefits I was looking for. Very knowledgeable and kind! I will definitely be coming back here again. read more

Very good service and a large selection of different juices. Has one of the best prices in town and has a base of knowledgeable staff to help guide you through their selection. read more