I found the staff to be very efficient, friendly and helpful. I saw Dr. Park several times. I…read morenever felt rushed and he was very thorough. He listened to my concerns addressing them and explaining my scans and tests

Go to any other location even another Rush. Had an appointment and they cancelled it for no reason…read morethat morning. I showed up and they said not to worry they would get me into it because they had no idea why it was cancelled. I left an hour later because they still didn't get me into the appointment. Before I left they assured me they would refund the co-pay they charged me. They didn't do that of course. I went to the Chicago Rush for my appointment but had to drop off my imaging CD at Munster. They told me it would take 10-15 minutes and left 45 minutes later. Morons work the front desk and that says something about the office! If you can get past them it might be good but they could care less at the front desk! The worst part is I had to listen to their stupid nonsense stories while they sat around doing nothing for something that my 10 year old can do in 5 minutes.

dr Kaakaaji has been my doctor for over 15 years. I am a transfer from another doctor who wouldn't…read moresee me because I have had 6 c spine fusion surgerie. other doctor feel my case to complicated but dr kaakaaji accepted me and then looked at my low back when I had difficulty walking and told me I would need something done but it was t severe enough to need surgery at that time. 6 years later and it was and I had a laminectomy at L4-5. prognosis is good and I will eventually need fusion surgery as well. I am glad he didn't rush like some doctors and waited till I was bad enough to need such a tough surgery.

Please do not use Dr Kaakaji. My father had 2 fractured vertebrae. Because this was not a…read moresurgical issue he offered no advice beyond go see your family physician. Dr Kaakaji did not offer any pain management. Dr Kaakaji does not care about his patient's needs. He is very self serving. Please avoid at all costs

Had a back injury when I was a kid that I never really had looked at. Fast forward 12 years, and…read moreit's still causing me pain (go figure). Went to one doctor who pushed for an MRI, and then never got back to me. Waited a few months and decided to head here (Pinnacle) and give them a go. Was in so much pain at the time that I couldn't even sit down without tears welling up. Standing at an always angle was my only relief. They saw this. They knew this. This visit occurred around spring time 2025 I went in, did the routine, signed a waiver to release my MRI to them, and got some blood work scheduled for a little later on. Left very hopeful and optimistic with how genuinely invested the doctor seemed to be in fixing me. Gave me a lot of info. I never heard back from Pinnacle. No follow up, no "hey we have your MRI results and this is what they show", no emails, no calls/voicemails, not even a letter. Nothing. Pinnacle ghosted me. The lack of follow up and being all around a caring and professional healthcare organization is not the reason for the single star rating however. The rating comes from the fact that nobody got back to me, yet I OWED THEM MONEY. I paid my copay, and thought that was it. Next thing I know, I have a collections agency calling me about a debt stemming from my visit here at pinnacle. Had absolutely no knowledge of it. And when I called, I got a woman with a nasty attitude basically telling me I'm an idiot because they always send out PAPER MAIL about money owed. So not only did I not get a letter at all, but in 2025, you can't CALL ME OR EMAIL ME WHEN YOU HAVE MY INFO?? This came at the perfect time too, because I was just recently laid off from work. So now my credit will take a hit because I NOW don't have the $300 I could've paid off months ago Nice place inside, but absolute trash. Would never recommend. I will never go here or another affiliated healthcare company again. It's hard enough finding people who care, but this is ridiculous. Screw Pinnacle

Physician owned hospital conveniently located in Crown Point. Incredibly upbeat staff from the…read morefront desk check in to OR post op. A true treasure!

I am disappointed with this practice. I came to Dr. Pitchford with left arm pain and surgery was…read moreperformed on my shoulder last October. The pain continued and after cortisone injections, physical therapy and dry needling sessions I'm still in pain. I sought a 2nd opinion and the Surgeon identified was the issue is. I'm scheduled for a follow up surgery to repair what should have been done initially. I was consistently made to feel that my pain was manufactured by the PA Alyssa (who needs to practice a little empathy) and Staff and come to find out there is a confirmed issue that needs surgery. I regret choosing this practice. On a positive note the front desk Staff was pleasant, and the Nurse Brenda who was the only one who showed compassion.

I have had three operations with Dr. Pitchford and his staff. A knee and two hips. I highly…read morerecommend him for your bone and joint needs. I also highly recommend their physical therapy group in St. John. Mike, Suzette, Lyla and Krystle are four of the most beautiful human beings, I have ever met in my life. They took care of me and made me feel good every single time I was there.

Dr. is fine, staff is criminally unresponsive. My wife has been calling to get post-op pain meds…read morerefilled for days, more than 15 calls, and no one in the office will respond, answer, or send a refill. Absolutely horrendous experience with the staff, he needs more people, or competent ones. Three weeks later, and the staff continues to ignore calls, not bother sending refills on medication, and not return calls - even when dozens of messages are left. This has been a master class in how to not treat a patient. If you want to communicate with your doctor's office, this is not a good choice.

Dr. Aribindi and his staff were just wonderful. He explained everything and let me make the final…read moredecision about my hip joint replacement. The surgery was just as he explained. I was admitted to the hospital in the morning, had the surgery and went home in the afternoon, the same day. My recovery was just as he described. All in all it was a great experience. I highly recommend Dr. Aribindi

Just had my Much Put Off Left Total Knee Surgery done by Dr Dedhia, who performed the same on my…read moreMom in 2010. This group is approachable, Their In House PT are Thorough, use the Most Up to date practices to get you well. I had Bursitis in my Hip and they had me back on track / to work in less than1 week. While laid up at home I'm in constant contact with the OR, Medical folks and Dr's Assistant Ms Jessica. DrD even called me personally 2 days Post Op.

My husband had a knee replacement on February 24,2926. He's 73 with a colostomy. The doctor told…read morehim to go to the surgical center). At 4:43 the nurse said btw if you don't pee in 8 hrs go to the ER. So 3 hrs later we had our first of 6 ER visits in 3 weeks. Apparently his nerve block shots damaged the nerves and shut down the bladder. He has had a Foley catheter since then. His quality of life has been forever changed. The doctor has never called to see how he is or why he never returned for his post op. I thought we picked a great doctor. Now I just feel guilt for sending my husband to Branavacki. Please research your surgeon better than we did. And Do Not go to Branavacki!

Thought I'd leave an updated review on this orthopaedic...let's start with the hips: new hip…read more12/18/25 hurts worse than the hip that still needs to be replaced!!! My hip felt better before the replacement and I never had a hip flexor problem. The pain is horrible and there are days driving (going from brake to gas pedal) hurts so bad. Other days I can barely lift that leg to dress. I was told by my new Doctor that I need to fix that hip (ok Dr Branovacki you told me my new hip will last 30 years and change my life!!! Ha) with the replacement before the hip that wasn't replaced due to the pain. Why wait you say?? My knee he replaced (NEVER REPLACE JOINTS IN 4 MONTHS OF EACH OTHER) on 5/7/26 needs to come and get replaced. Yup knee revision in 11 months!!! I cannot take the daily pain and pain all night!! Ok Dr Branovacki...you said my knee will last 30 years and my quality of life will improve. Well my quality of life has drastically declined. It has been a horrific year of pain. New Doctor did tests and the bottom piece is loose & the spacer too large (6 months after replacement!) no amount of physical therapy will help the knee. Multiple doctors to get it to bend and straighten. It has been a horrible year?? DO NOT USE Dr Branovacki or Midwest Ortho in Orland or oak lawn. It's packed with people, long waits and no care at all for patients. See as many as you can pack in (but don't expect an appointment for more than 15 minutes) and move them out. Dr Branovacki told me & my husband I "expect too much...I have over 1,000 patients" we'll start taking care of them!!!! Once he sees you ....passed off to one of his 3 PA's and forget talking to him after surgery or a PA....only a nurse who complains about all the work she has!!!! If you end up in the hospital with blood clots (extensive through leg with knee and traveled to lungs) because of a nurse who does not share pictures that were sent to her...Dr won't check on you. None of them will. Please do not use Dr Branovacki for hips or knee!!!!!!

Dr. Richard Lim is one of the finest Orthopedic Spine Surgeons in the Country, many surgeons did…read morenot want to operate on me because of the complicated nature of my case. I had a giant herniated disk with severe central canal stenosis along with complete effacement of the Cerebrospinal fluid (CSF) around the nerve roots. Redundant nerve roots (RNRs) and the beginnings of Cauda Equina Syndrome and Arachnoiditis. I had terrifying pain in the hip, buttocks, groin and leg. Sound Complicated? That is because it was and the risk of surgery was high. Dr. Lim took on my case and performed an extremely successful Posterior Spinal Fusion with Transforaminal lumbar interbody fusion (TLIF) using a Titanium artificial disk also known as a Intervertebral Cage and a facetectomy on L2/L3 with a very Complex Decompression of Cauda Equina and Bilateral L1/L2 nerve roots and Hip Bone Marrow Aspiration with an Allograft Bone Graft plus 2 Bilateral foraminotomies along with an annulotomy. This was all done using a 3D computer-assisted stereotactic navigation system. I mention all this to demonstrate why even world-renowned Neuro Surgeons declined to take my case. Right after surgery 100 percent of my pre-surgical pain in the hip, buttocks, groin and leg was gone. At 3 months out I was walking 3 miles and at 4 months I was hiking in the forest on hilly and challenging terrain and had a zero-pain score. Also, his P.A. Michael Meeker is fantastic as is the entire staff at Midwest Orthopedic Consultants. So if you need simpler or very complex Lumbar or Cervical Spine surgery, please contact Dr. Richard Lim. Also feel free to contact me at george.pastorino@gmail.com. 2 pre-surgery and 2 post surgery pics attached

0 stars not available. I could make this a long story but I won't. Here is what you need to know…read more Dr. Lim did what was to be a simple surgery on my lower back. He left pieces inside of me and closed me up. Those pieces dug into my sciatic nerve for 7 1/2 weeks causing the most excruciating pain I have ever had in my life. He ran out of the surgery and jumped in his car so I couldn't ask him why I was in more pain when I woke up than when I went in. Then he wouldn't take any calls from me. Then when I was able to go to his office, he wouldn't come out of the back to talk to me. The front desk said they were told to tell me he was in meetings and was not going to see me. It took the CEO of Midwest Orthopedics to force him to meet with me. The arrogant, pompous ass that he is kept saying nothing was wrong even after new MRI's showed the debris and me screaming in pain. The surgeon from Rush who corrected the botched surgery took photos that he gave to me of what he had to remove that was digging into my sciatic nerve. He said he normally wouldn't do that but that I needed to save these for the attorneys. In all my life I have never met a worse doctor / surgeon. It's bad enough to ruin somebody's back but then to be so arrogant to never admit the mistake and get it fixed. Anybody who would let him cut into you would have to be insane. Find ANYBODY else!