It started out scarily and ended up beautifully! There were…read moremany, many problems with my yard, the trees, and the crane they had to bring out to remove a dangerously old pine. His sizeable crew includes a couple of family members, which I find very heartwarming. They all got down and 'did the do', so to speak, and I couldn't be happier. Three gnarly pines and a very tall oak have been removed, turning my backyard into a lovely, sun-filled area ready for grass and smaller plants. Now, what Really restored my faith in Man was when Mr. Landrum adjusted the contract, reflecting that the crane was not used. Thanks for that price adjustment! What I also liked was that he didn't ask for a downpayment. He said, We'll charge when the job is done". Would I use them again? Ab-so-LUTE-ly!

I got 3 trees cut in my backyard and my neighbors fence was damaged in the process by the work…read morecrew.Mr Landrum agreed to come out to repair my neighbors fence the next day:However, it's been 3 days and no one will respond to my emails or voicemail and when I call no one answers.I'm very disappointed because I've used them in the past.My neighbors fence is still damaged. I will update if they ever come out and stand behind their service.

God knows what is good…read more This is the second time at two different properties that I have used this service provider in Fayetteville. Very fast, safe, and professional. The cost was very economical. Great service provider. A true and divine blessing!!!! Sincerely rating!!!! No one should be disappointed with a service provider like Smiles...I'm grateful.

Smiles attempted to remove a tree near my and my neighbors property line. Before they began cutting…read moreI asked them to produce their permit for the removal of the tree (Required by law in Atlanta). When they failed to produce the permit I informed them they and/or my neighbor would be subject to a fine and weren't allowed to remove the tree. They chose to begin cutting the tree anyway at my neighbors behest, while I was still standing underneath the tree, so you can add reckless endangerment to the list of things they elected to do incorrectly. Awhile later I got to watch as they were escorted away by police after significant damage to the tree. In short, these folks are absolute clowns, don't know the legality of removing a tree near/on a property line, nor do they understand the permitting required for the area they service. Hire at your own risk.

Unfortunately we have had to call SLTS many times in the past 5 years. We have more trees still, so…read morewe have them busy for a long time!! I can't say enough how terrific this company is! Professional, kind, VERY responsive & cares about the safety of your family & home. They are fair in pricing & talk with you, not at you. Lee Smith is the owner. He & his crew have been together for YEARS. They come in, assess the situation, talk through the game plan & get to work quickly & efficiently (check out the crazy wood chipper). The team works together- never seen anything like it. They also clean up behind themselves. If it wasn't for the big stump sticking out I would have never known they were at the house. Lee manages the paperwork, insurance claims & schedules. Communication is everything! No dumb questions & he is so nice and genuinely real to each & every client!! I have sent numerous clients his way & every one came back with, "Lee is the best, I will use them again." This speaks volumes. So, as I wait for my claim to be accepted I thought I would take a moment & preach the great word about Southland Tree Service!!!!

Absolutely horrible experience! Paid them to cut down, chop tree and remove. They cut down little…read morehuge myrtle trees and left them WHOLE in my backyard causing a huge water backup and lots of additional damage that I had to subsequently pay for! They wouldn't return calls or solve the problem! DO NOT TRUST THIS COMPANY!!! You will lose THOUSANDS of DOLLARS!!!!!

We had noticed our cherry tree had a hole on top, we became concerned because that meant the tree…read morewas rotting from the inside, Armando came out and gave us a quote the following morning (Saturday). We had used this tree service 3 years prior and it was a great experience. We felt confident we had made a good choice. The quote for the cherry removal and pruning of trees around the perimeter of the house was $2600, then it was lowered to $2200. We also had 2 huge pine trees that we were contemplating removing and the quote for 2 pines, cherry tree and pruning was $3500. We've had trees removed several times and the price seemed reasonable. But I wanted an additional estimate. I held off on committing to the work. On Sunday I received a text and Armando stating he would do all the work for $3000, awesome price- we agreed to the work. It rained Monday so we scheduled Tuesday am. The crew showed up an hour early. Not a big deal. They were at our home for approximately 7 hours. My husband and I would go out periodically to check the work and see how it was going. It was going well. Several times there was loud booms of falling limbs, branches, trees and that was expected because it can be loud. We paid the son an additional $400 to grind the stumps and that went well, I asked for the mulch to be left behind and I was pleased because I could mulch around the garden, shrubs and other trees. The son was very nice, professional and helpful. As it started to storm and thunder there was a rush to be done with the work, my husband and I did a walkthrough around the perimeter of our house and there was a big branch that was not removed that was part of the quote. Equipment needed to be used that was already put away and I am getting text messages at this point that the work was done and to remit payment. As it started to rain heavily the workers waited in their trucks to complete the work. The rain slowed and a worker climbed a tree and branch was removed. Payment had been made. They finished and left. As it was raining I walked around noticed the sloppiness, and mess all around. I understand- it was raining, it was a long day, it was hot and muggy. But then take pride in your work if you are expecting a posted review. Or just take pride because it's your job. And are seeking referrals too. The work was very careless, dirty, messy and unprofessional after I assessed the overall work. I cleaned my street in the rain, limbs, branches, pine all over. Filled the green bin. The shed wall was bent, it could be broken, the retaining wall corner concrete was shifted and I don't know how that could happen, it is extremely heavy, and how can we place the block back?!?! there are holes that are deep in the lawn, and mud, dirt, limbs, branches EVERYWHERE in the backyard, patio and walkway. Broken pavers, and pots. I'll be spending hours cleaning the mess. Maybe this is exactly what $3000 got us, where I thought it was a good price and Armando thought this mess left behind is what we deserved. I really think this is accurate. I also thought who is in charge when the business owner comes and goes for 7 hrs?!?! Who is making sure the work is getting done, where is the accountability?!?! and no one made sure the customer was satisfied. Armando's last text message was to provide payment to the son- is the business owner who provided the initial quote so busy he doesn't think payment should be remitted to him at the time of completion to be sure the customer is satisfied?!?! I let Armando know my concerns, I was ignored. That's fine. It's a tell all. Other reviewers stated the exact same thing. We are flexible people, and we weren't treated kindly today nor was there respect for our home. I expected minor catastrophes but this was all a bit too much. It's getting harder to find people you can trust, have a good work ethic and care even for a simple tree removal job.

I called them based on the reviews I saw here on Yelp and I am SO happy I did. Armando is who I…read morespoke with. He answered quickly and also came out to check out on the 6 big trees we wanted cut down the next day. he gave me a great price, they are fully insured, and came on time on the day we scheduled. The guys worked hard, fast, and cleaned up everything for us by the time they left.. they went above and beyond our expectations . I would absolutely use them and recommend them 100%!!

They were timely to the job and worked tirelessly to the end. Professional and attentive owners…read more The only issue was that the debris at curbside was extended a bit too far into the street which was inconvenient to neighbors, though they did leave everything very clean as you can tell by the pics. Other than the curb, the overall experience was excellent.

DONT WAISTE YOUR TIME WITH THESE GUYS! I gave them 3 chances…read moreto give an estimate, 2 of them I took time off of work. No show all 3 times. Last one I didn't take off work, and then not showing up didn't hurt too bad, but still waisted time.

Salas did an exceptional job removing 2 large trees and 2 smaller trees close to my home. The price…read morewas good and the work very professional. I was so pleased I referred him to 3 neighbors. I would highly recommend him to do your tree removal.

The entire experience was everything I had hope to be. I had a Big old Pine Tree and few others…read morethat needed to go. Staff was prompt in contacting for appointment, with follow ups and confirmation every step of the way. Mr. Salas was every bit of a professional. I am completely satisfied with the work. It was top shelf, professional work for a fair price. Will definitely keep in mind for future work needed and recommend to others. Thanks guys.