Keith Palafox is great with customer service. He did not upsell us or ignore us. He gave us the…read morebest customer service We did end up purchasing with him and I got exactly what I wanted. Can't wait for my mattress to arrive. Store was clean. Keith is welcoming. I will update if we have issues with delivery. Let me not forget to mention that there was another gentleman working there who also got up to greet us. There is ample parking. Store is large. You don't get bothered with annoying sales tactics or upselling. This was great. We had the same experience at another store where Joey T was magnificent. Joey T provided the utmost respectful and helpful service. We went back to his store and he wasn't there. But we kept looking at other stores. And we stumbled upon an equally amazing person, Keith. Glad we were able to find what I needed.

It was time to look for a new bed. Our old bed, only 6.5 yrs old began to sink on my side. Actually…read moreI fell out of bed twice and hit my head... that is the time to get a new bed. Went to a mattress store, and got a bad vibe on the employee. So we left there and went to Sit & Sleep because I found a bed online (oh no) and wanted to see it in person. According to the ad, it was available at Sit & Sleep. When we walked into the store, it was quite large inside. We were greeted by a man, named Javier, who helped us. I told him about the bed I had seen online... he was quick and honest about that bed... not to be mentioned here, but when he said they get a lot of returns on that bed I said... NO...I did get to sit on that bed, and NO I sunk on the side... We started looking at the beds. We both agreed it was to be a Cal King size bed. When we stay in hotels, we always get rooms with a king bed, not a Cal King bed. I measured our bedroom length & width. Cal King bed is 72wide x 84long. King bed is 76wide by 80long. I knew a Cal King would fit better in our room which is 12ft by 11ft. My husband really did not care that much with bed search, just as long as I am comfortable, that is what matters most. I have sciatica and lower back pain, so we need a firm bed that can hold up to our weight. We tried the first bed out. For me I felt it in my lower back, I could feel my back hurt a bit... too hard. The medium bed next to it was nice, but to me it felt too soft... Kinda like the 3 Bears: momma bed too soft, poppa bed too hard... And so we looked at a couple more beds, then came to bed that we ended up taking home. King Koil Onxy Hybrid. I sat on the side of the bed, as I do every morning and night. I sat on the end of the bed; I did not sink. This is important to me. The bed needs to be firm and be able to sit on the sides without sinking. Hubby laid down, he was happy, almost fell asleep... Javier asked if we thought about adjustable beds. I was curious, so he pulled out the remotes for it and raised the bed up. How comfy can it get! WOW, very nice. I knew in advance that an elevated head actually helps those who snore, like my husband. I was hooked. Javier did his job well. We ended up buying it. We also got the base for the bed. It is not a low-end value of a bed. Plus, a set of sheets and mattress protector. Why not splurge on a great bed. The one thing that caught my eye on the bed: 25-year warranty!!! That is huge. As my husband said "this will be the last bed we buy". I'm sad, but it is true, I am 64 yrs old. We have had the bed for a little over 2 weeks now. I have slept better, my husband does not snore, unless his side is lowered. Every night I have had my side elevated. It is comfortable. We even had both sides at almost a 90 degree angle watching tv in bed. We do need a headboard, as I did lose my pillow one night lol. If you are looking for a great bed, don't mind paying the price, look at this bed.

I'm very impressed with Futon City. I have purchased several Futons,Futon Mattresses and even a…read morebeautiful recliner from them over the years. All were good quality and reasonable prices. I'm actually planning a trip to look at a futon with my daughter in love and maybe a recliner soon. She has a small living room and a seven year old so the Furniture has to be sturdy and reasonably priced. I believe we can find that there. I believe they also have a reasonable short term layaway as well. Hopefully that hasn't changed, and l love that they deliver which will be great for my daughter in love. I have always received great customer service and l am looking forward to the same for her if she chooses to make a purchase.

We were looking for a replacement futon mattress and had a great experience with David at Futon…read moreCity. The minute we walked in the store it was clear we were in good and experienced hands. David showed us a number of appealing options for mattresses and covers, the decision process went quickly, the price was reasonable, and the next day delivery went smoothly, too (right on time). Couldn't be happier and would recommend Futon City very highly to other customers!!

We were looking for a replacement futon mattress and had a great experience with David at Futon…read moreCity. The minute we walked in the store it was clear we were in good and experienced hands. David showed us a number of appealing options for mattresses and covers, the decision process went quickly, the price was reasonable, and the next day delivery went smoothly, too (right on time). Couldn't be happier and would recommend Futon City very highly to other customers!!

Dave was super awesome he went over and beyond on his service…read more The chil lax is much better than any other bean sac you seen out there!!! They use foam for the inside super firm and great for someone like me that have back issue but still love sitting on a sac. This Chil Lax provide both really great support and comfort at the same time. Oh did I mention of the fluffy flux fur is super soft and silky. Super great addition to the living room !!! If you are looking for this type product look no further your local futon city have it. Did I mention They deliver as well so if you need other furniture or an additional Chil lax sac to add to you home definitely check them out!!! Oh and the price is great definitely much worth it than online where you won't really know what's the filling until you receive the product. For futon city if you have any issues after you got the item they exchange without a problem. Had a minor zipper issue and they came to exchange without any questions ask. Went above and beyond to provide the great service that they are known for!!! You can't go wrong with them check them out and you'll be happy to find great deal and beyond great service!!! Shout out to Dave thank you so much for everything. You are awesome.

PLEASE ask for Wayne for you need any assistance. His…read moreknowledge, patients and expertise when it comes to mattress has helped so much. He understood my sleeping situation, explained how the mattresses are made, and suggested which would be the perfect mattress for my sleeping situation. Definitely recommend Wayne !!!!! He's the man with the plan

I thought I left a review on this store. Wayne at Sit n…read moreSleep Carson, CA, needs to be recognized for his professionalism, knowledge and patient customer service. If you're in the market for a new bed, go see Wayne at Sit n Sleep in Carson, he will make sure you are well taken care of and happy with your purchase! Thank you Wayne! *P.S. I have to admit I wanted to bargain shop, almost like buying pots and pans, but in this case, I decided to go with what I wanted, how it made me feel, while laying on the mattress, while also keeping my choices between 2 selections and then considering the price. I did get what I believe will keep me comfortable, happy and satisfied for the long term. Queen size, adjustable base, bed vibration, silk covered neck pillow, cotton sheets. "Satisfied"!!!!

I love Neil Leeds, he's a great salesman and a caring dude. I once wanted to buy a mattress and…read morecalled his personal cell number (which I know because he's given it on a podcast I love!) and he returned my call and answered all my questions! He seriously WON'T BE BEAT!

Came to buy a mattress the place is locked up tight at 4PM? Apparently having an open store in the…read moremiddle of the week during business hours is too much to ask for.

Kevin was excellent to work with. He gave me the education I needed to separate soft, medium, firm,…read moreand hybrid mattresses. In addition, he pointed out the unique features of the special mattresses. After two trips in one week, we walked out with one of 14 floor models that were on sale from Memorial Weekend. In one week, we went from being unsure of what to buy to having a bed purchased and delivered from Mattress Cycle. I'm relieved that I no longer needed to decipher fancy terminology online, and took it to the sleep cycle store instead.

Great service and more importantly I believe in supporting local businesses…read more Delivery right to where it needs to go without an attitude. I really appreciate the whole experience.

Friendly honest dependable and follow through on what they promise…read more William is excellent and goes over and beyond. He's a definite asset to the company and works very hard. Last but not least excellent prices and great hours.

They had a large inventory all at a very great price ! Thanks to William for the great service !…read moreHighly recommend this spot. Will be coming back forsure.