I used to go here when my longtime dentist retired but I think I only lasted a couple appts because…read morethey were so pushy, sales-y and aggressive. A doctor should never be a salesman, but an advocate. I had gone in for a cleaning and asked if they could round off a tooth that was poking me.... 20 minutes later, the doctor had used a putty to reshape all of my teeth to tell me how much better veneers would look on me. They also apparently had to fill all these cavities I supposedly had. My doctor was appalled at how deep they drilled for a routine cavity and now I may have to get a root canal as a result. Truly the worst type of people that only want your money and that's it. Never would recommend as a dentist. Unrelated, but when calling them just now to reschedule an appt for my boss, Google lists two different numbers and their website has a third number. Shocker, all if the numbers lead to the same time with a menu to choose from. All choices lead to someone named Tristan and it goes straight to her voicemail without ringing and once you get to the end and are waiting for the beep to leave a message, the phones hang up on you. Every single time. Literally every time I learn something new about this dental group it's always bad. Don't waste your time, money, or sanity.

Terrible under new ownership since the Bells retired. Was fired as a patient by Dr. Joyce Crowe…read moreafter being a patient of Dr. Bell for over 20 years because I wouldn't agree to start a program of regular XRays. She said it is their standard of care despite it being inconsistent with the American Dental Association's own recommendation to only do so when symptomatic or clinically indicated. It seems to me they don't want to use scarce hygienist capacity for low margin patients, which if true would seem to be unethical.

I hate the dentist! But they were very sweet, they do a quick and fantastic job every time!read more

I have been going to Beckett Dental Care for almost 30 years. I have always been very happy with…read morethe work they have done. I always feel welcome and comfortable in the office. I appreciate that they don't try to push to do work done that is not necessary, just to make money. And the work they do is excellent.

I have been going to Dr. Elfers for close to 30 years and EVERY time the staff has been extremely…read morecourteous, helpful, and informative. Dr. Elfers has been the only dentist my young adult children have known and they have NEVER been reluctant to go to the dentist. She and her staff are the best!

BE CAREFUL! This practice is extremely dishonest and unprofessional. I'm so disappointed in the way…read moreI was treated as a patient there. I was new to the area and came in for a routine cleaning. During my exam, I noticed I had some sensitivity near my gum line. Dr. Elfers recommended a filling in that area to patch the exposed root, which I was fine with. She said that if I was coming in for one filling, I might as well have a few others done in some deep grooves I had in other teeth as a preventative measure. I was worried about this, as I was unsure if I could afford the cost. Her billing department said they ran my insurance and that my insurance would cover the entire cost of the procedures, and I would only be responsible for paying $25 out of pocket. I trusted her front office staff, and scheduled an appointment the fillings for a few weeks later. Months after my appointment, I am slammed with a dental bill for $380, when I was told it would only cost $25!! I would have never agreed to have all of this work done if I knew it was going to cost that amount! When I called to discuss this with them they said that they can't predict what the insurance will pay and that I would be responsible for the balance. I'm unsure why they initially told me that my insurance would cover the cost except for the $25 copay and they are now telling me they can't predict what the insurance will cover. Something doesn't add up. Her front office admitted to me that someone must have made a mistake when they initially gave me the quote, but are unwilling to own up to their mistake and make the situation right. Moral of the story: get EVERY billing quote in writing BEFORE you have work done with this office, or better yet go elsewhere. I see from previous reviews on Google that I am not the only person who has had an issue like this with this office. With the large amount of dental practices Hyde Park has to offer, I don't understand how they can get away with treating their patients in this way.

Love them! Been seeing Dr. Ott for over a year now and have never had a bad experience. The…read morelocation is accessible, clean, and updated. The staff is friendly, attentive, and timely. The Dr. is thorough, knowledgeable, caring, and personable. I really like the location. It is set in Hyde Park/Oakley area and in a cute little office building. There is always ample parking out front and it is a safe area. They are located on the main floor, just follow the signs and you can find it easy peasy. The staff is always super nice and attentive. I am always greeted when walking in and not left to wonder if I need to sign in or if I am going to be left waiting or anything. I have always been taken back in a timely manner and have never had to be there more than maybe 45 minutes in total for a routine visit. Dr. Ott is super nice and a great dentist. The hygienists are always thorough, painless, and thoughtful. They think about the whole picture of your oral/teeth health and take your insurance into account when deciding on testing. Overall, great place to go once or to become an established patient!

Dentistry is fine. The dentist I was seeing left and they didn't tell me... just put me with a…read moredifferent dentist, with no explanation. They owe me over $100 and its been over 2 years!!! Every time I call, its a different excuse about why they haven't refunded me yet. They make you pay before they get insurance payment. My new dentist doesn't do that and it is so refreshing!

I've gone to Dr. Applegate since I was in elementary school (I'm in graduate school now)! The…read moreservices provided here are impeccable. Whether you're coming in for a routine cleaning with a hygienist, or you actually have to get something fixed in your mouth (and I've had my fair share of both), you can count on this office to do it right. Everyone here is so nice and they're very good at taking you back for the actual time your appointment is. I especially love the way they clean your teeth now. They use this thing called an air polisher with glycine powder, and it's top of the line! This eliminates some of the scraping that takes place, and the glycine powder gets your teeth cleaner than ever!

My husband came down with the flu over the weekend. He called Monday to cancel an appointment on…read moreTuesday. He was told that it would be $100 for a cancelation fee because it was under 48 hours. The last day in the office was Thursday. He wasn't ill at that time. She wanted to know his symptoms so that she could judge if he was sick or not. Basically, she said to keep the appointment or be charged $100. They must be the petri dish of the community.

We had a dental emergency while out of town and couldn't have asked for a better experience. The…read morestaff was so sweet and got me in right away. Dr. Geiger and his team were kind, knowledgeable, and professional. They explained everything clearly and made a stressful situation so much easier. I felt completely taken care of from start to finish. Highly recommend Fountain Square Dental to anyone--local or visiting--who needs quality dental care in a pinch! Thank you so much, Fountain Square Dental!

They repeatedly violated my HIPPA rights. The dentist and his assistants repeatedly asked me…read morepersonal, prying questions that had absolutely nothing to do with the work he was doing on my teeth. He and his staff made me extremely uncomfortable. When I expressed my concern, the dentist became rude and mean in a very patronizing way because I spoke up about it. On a subsequent visit, I arrived a few minutes late wearing a boot because my leg was injured, and the escalator wasn't working that morning in the building his office is located. When I walked in, he gruffly told me to sit down and open my mouth, then jabbed me hard with a needle with no warning to numb my teeth, in what I believed was retaliation, after I politely requested his staff to stop violating my privacy. In prior visits, he informed me what he was going to do. After treating me disrespectfully, he then rudely lectured me on being a few minutes late, that one occasion, like I was a child and not a grown woman, never acknowledging the accessibility issues in his building that morning. His assistant took pictures of my teeth with a polaroid camera and X-rays at my first visit, but later claimed at my second visit, that they delayed that they didn't take pictures or couldn't locate them for my follow- up visit and took the same pictures again. I still wonder to this day, considering how violative they were of my privacy, what they did with the first set of pictures that I absolutely know they took. I should've never returned after that, considering how odd that my pictures disappeared. The first thing the lady did was take pictures of those teeth. I have always had bright white teeth; yet after multiple visits there, I noticed little nicks and stains in my teeth that were not there before I went. Be would sand teeth that he was not working on. I never felt comfortable with that, as I've never had a dentist do that before, which might explain the nicks. That was also the only time in my life where a hygienist cleaned my teeth and the dentist did not come in to check her work on my teeth after she finished. Is that even legal? The dentist also told me about a few of other patients that I had no idea were his patients, before he told me, violating their privacy too. He also repeatedly questioned me about my prior dentists, asking questions that I didn't believe was his business to ask. Ultimately, he became really mean and condescending at my last visit, in a scary way; his personality changed in such a bad way after I requested his office to respect my privacy, that I never went back. That was by far the worst most bizarre dental experience in my life.

They're understanding. I appreciate everything that they do. I wasn't able to make it and they…read morestill understood.

Immediately felt relaxed, and at ease. I moved my family to this practice after a friend had…read morereferred me. All the staff there are friendly and helpful. Makes the dentist a little bit easier!

Great compassionate care by the Dr and staff! Clean…read morefacilities and friendly people. Thorough examinations and excellent service and fees.

Avoid Trailside Dental Care…read more After treatment at this office, I was left in severe pain and repeatedly asked to be evaluated by a dentist but was unable to speak with one. Instead, I was given guidance by staff while dealing with significant pain. I ultimately had to seek emergency care elsewhere, where the problem was properly resolved. In addition, I was told I needed 6-8 fillings and a crown. When I sought a second opinion, I was told that none of that work was necessary and that only one small area needed to be monitored. The difference between those two evaluations was alarming. Recommending large amounts of unnecessary dental work goes beyond poor judgment -- it's unethical. What makes this even more concerning is that the dentist at this office has been suspended by the Ohio State Dental Board and is currently practicing under probation for documented violations involving patient care. This is public information anyone can verify on the Ohio State Dental Board website. Please research carefully before choosing this office. Patients deserve to know this information when choosing a healthcare provider. This review is based on my personal experience and publicly available disciplinary records from the Ohio State Dental Board.