UPDATE: The owner of Body Art Studio 13, Tony, reached out promptly and condoned Amy's actions, and…read moreemphasized the lack excuse for them, which was greatly appreciated. Amy also reached out and apologized. I'm unsure if I will consider the studio in the future, but I appreciate the follow up. Tony seems amazing, and I'm sure he runs an amazing studio- an unfortunate bad experience that is likely rare. My experience with Body Art Studio 13 started out positive. I had booked an appointment through Instagram DMs as instructed, had a lovely conversation with my artist's assistant, and sent my deposit to the artist that I had booked with- Amy Heath. However, at 11:30PM the night before my appointment, I received a text that my appointment had been cancelled. To preface a little bit: I had booked for two tattoos, and this would have been my first experience with tattoos. I greatly admired, and truly still do admire, the work of Amy- I was absolutely thrilled to be working with her and planned an hour long commute that was a rare opportunity in order to be tattooed by her. I sent her a quick DM asking why my appointment had been cancelled, and I decided to try calling her at 11:45PM. The first call had no answer, so I decided to just try one more time. She answered, said, "F*ck off, I'm in bed," and hung up. I will attach photos of the exchange that followed. I was truly excited for my appointment, and I would have understood Amy's frustration if she had been polite about it. I was very frustrated about the cancellation, as I took lots of time to pick an artist and studio that I felt would provide a good experience, but I did not stoop to the level of rudeness and extreme unprofessionalism that Amy did. Amy lost herself, and Body Art Studio 13, someone who would have been a very loyal patron. So disappointed.

I had such a great experience getting my first tattoo done by Amy (@inked_miss). Communication…read moreprior to my appointment was good, and pretty quick. The facility itself is beautiful- it's big and has lots of open space. A really relaxed atmosphere and not intimidating at all. Everyone I met while I was there was super nice, too. As far as the process itself, I felt extremely confident in how clean everything was and Amy's process was great- she took her time and explained what she was doing and why which made me feel at easy. She offered breaks consistently, checked in often, and very sweetly gave me both gum and a lollipop as a distraction. The tattoo itself came out great and she gave me easy and clear aftercare instructions, as well as a fast way to reach her should I have any additional questions, and offered touch ups over the next few months if I noticed any cracking or anything like that as it healed (my design had a lot of done lines). I will definitely be back for my next tattoo, Amy is fantastic and I had a great experience here!

Visions has always been THE place to go since as long as I can remember. Just recently got my first…read moretattoo and piercing and was pleasantly surprised how smooth and painless everything was. Please take my advice and go here, please.

Canman was super professional and does incredible work. I'll be getting all tattoos done here in…read morethe future.

I used to visit the Piercing Emporium for years it was always my go-to spot. It had been about six…read moreyears since my last visit, and I don't know what's happened since then, but wow... this place has gone downhill. I stopped in recently to ask a few questions about setting up an appointment, and I've never experienced customer service that bad in my life. Whoever they have working the front was unbelievably rude and unprofessional. I honestly couldn't even tell if it was a man or woman, but whoever that person is, they're ruining what used to be a solid, reputable shop. I won't be returning ever.

The staff were professional, and approachable. Mark was gentle, warm, and very personable. He…read moreexplained everything he was doing and then talked me through as he was piercing. I was very impressed with the sterile environment. Piercing Emporium is classy, welcoming, and clean. I could not recommend them more.

they take cleanliness super seriously, the staff is super nice and professional, I was able to get…read moregreat guidance of what piercing type I wanted, and there were tons of earring options

Madison is very kind, informative, and professional! Whenever I have an appointment, I always feel…read morelike I'm in good hands :))

I absolutely have been loving coming here, everyone is complimenting me on the work I've received…read morehere. They have a good range of artists to fit nearly any style you're looking for, I love Courtney's work!!

This is a review only for piercings. I have never gotten a tattoo here…read more I have gotten 5 piercings done by Rob. I only went back to him so many times because The Kingdom in Framingham is worse than here. My last straw with him was when we pierced my eyebrow with a straight barbell. He definitely knew to pierce me with a curved one since he told me he has had 10 eyebrow piercings. This is literally common knowledge. I went to another piercer to get my piercings checked out. He said that if I hadn't gotten my eyebrow checked it 100% would have rejected. The other piercer said my anti eyebrow piercing was pierced incorrectly too. I always had a suspicion about it because it stuck out on one side. I'm sure this place is only still in business because of the tattoo artists. Rob is very rude and uninviting. He would 10/10 call a woman a poser foid. Some days, he decides to be nice but it's very rare. I have heard only bad things from people I have talked to and from reviews. It's a common story to hear that Rob called a person a pussy or a bitch.

We had a great experience! We love the needle piercing and flat back studs. My daughter had her…read morehelix done and loves it! We can't wait to go back!

I was able to do a walk-in appointment for two lobe piercings, and Mya was an absolute delight! I…read morewas pretty nervous, and Mya made me feel so comfortable. She was really professional and also intentional about the piercing placement, super detail-oriented. THANK YOU MYA! :)

I had an ear piercing done by Brie. She took the time to make sure I was comfortable as I was…read morenervous, and didn't rush me or through the process. She provided me with instructions on after-care, and requested I come back 6 weeks later so she could check on the healing process. I returned, and was told the piercing was healing well. Brie downsized the earrings and told me to continue with her after-care instructions including cleaning the piercing for another 6 weeks. I found Brie to be caring, kind, patient and honest. If you, or someone you know, is looking to get a piercing, I highly recommend Brie.

I got a coverup done by Aline and she did a great job with consulting with me and making sure that…read moreI was happy with the design. It was clean, well maintained, and really nice tattoo shop too. Definitely recommend checking it out and getting a consultation.

Walked in and got my nose pierced randomly...quick service and cost about $70. Not too painful…read moreeither!

We walked in for a piercing for our daughter. The service was fast, and excellent. They explained…read moreeverything and did a great job. She's very happy and so are we.

Cleanest tattoo shop I have ever seen. The staff at Kingdom Tattoo were so friendly and welcoming,…read moreand the artists are truly excellent. The location right in Danvers Square is super convenient too. Our family wanted to do something special for our Yai Yai, who is turning 90 in July. She has the most beautiful handwriting, so we decided to use her script saying "Love You More" for matching family tattoos. Peter (@Petermon.tattoo) was absolutely amazing. He coordinated and accommodated 8 family members in one day -- some getting simple script tattoos while helping others create custom designs incorporating Yai Yai's handwriting. The best part was when Yai Yai unexpectedly stopped by and decided she wanted a tattoo too! Peter happily tattooed her, making her his oldest customer ever. He was incredibly kind, patient, and welcoming to everyone, and he made Yai Yai feel so special. We had 3 generations of family tattooed together on the same day, and it became such a meaningful memory for all of us. We all had a blast. Thank you Peter for everything You helped make our LOVE YOU MORE tattoo crew's vision a reality! Family is forever... so are our tattoos Highly recommend Kingdom Tattoo and especially Peter for anyone looking a talented artist and an unforgettable experience.

Leo sent me an unsolicited message on Instagram telling me thanks for reaching out. I told him I…read moredidn't reach out and he told me to go suck a dick. I wouldn't let this guy tattoo you as he obviously has no skills [reference his weak art with inability to pull a line without a blowout] but also he is so desperate for clients he is spamming IG then starting arguments with strangers at 10am. Very classy bro.

INFECTED PIERCING I…read morereally wanted to love this place, which makes me more upset about the infection and the week of antibiotics I needed after trusting them. I bought a white gold earring recommended by the piercer, which fell out after just 3 days. When I went back that day to have it reinserted, the same piercer who first recommended the earring admitted the post was "too soft". He mentioned they'd just started carrying this manufacturer's jewelry and had to add an extra bend beyond the standard one to keep it in. Worse, he reinserted the jewelry without cleaning my ear, essentially pushing bacteria into the open wound. I returned the next day because it felt off, but was dismissed and told it was fine. Four days after that, I was at Urgent Care: pain, swelling, redness spreading across my ear, warm to the touch. The doctor diagnosed me with cellulitis, removed the earring, and prescribed Ciprofloxacin. When I called to ask for a refund, the owner refused to acknowledge any fault. I understand things go wrong sometimes. What matters is how a business responds. Selling jewelry that isn't fit for purpose, skipping sanitation steps, and then dismissing a customer who ended up in urgent care is not okay. GO SOMEWHERE ELSE.

I used to swear by this place. Dustin did my septum years ago and it was great, but he's long gone…read moreand so is whatever made the shop good. Recently I went for a nostril piercing and the vibe was... different. Megan made me feel awkward for asking about placement and told me my nose is shaped weird so it won't look good (not "your anatomy won't support it"). My eyes watered (because that's normal - I looked this up later and it's typical for piercers to let you know it's totally normal), and when I mentioned it, she didn't reassure me or say it was normal. Just stared at me. They also tried to upsell me on jewelry without showing any of the cheaper options. I asked about cheaper options and they said they wouldn't look good. When I was done I was basically pushed out the door. The whole place feels rushed now - very assembly-line. I've since gone to other studios in MA and realized it doesn't have to feel like that. I won't be going back.