I was referred to Ed Shoemaker in early April, Ed stopped by and I gave him a drawing of what I…read morewanted for a deck, 16' x 12', trex decking with l lights on all the posts, white railings with black spindles. He gave me a quote that was fair! When the decking material came in he sent a three man crew out. They framed the deck the first day and came early each day and progressed quickly on its completion.I have been in the construction field since 1966 so I am familiar with quality work. We are very happy with the quality of work they did how well they cleaned up the area each day ! I would highly recommend Ed and his crew for all your construction needs ! Respectfully: David Bean

Prior to having our flooring installed, I had asked Ed twice, if they have installed Luxury Vinyl…read morePlank before. Only after to find out after they damaged our flooring, that they were fairly new to it. There are MANY places where only one side of the plank is completely locked in. This flooring is only waterproof if fitted correctly together. Then in some spots they hit in too hard, and it is bowing up, and eventually will more than likely pop out of the locking mechanism. They DID NOT prep the subfloor well, so there are pieces of something popping through our new flooring in MULTIPLE places throughout our home. One room they didn't finish putting flooring in the corner of the room. In the kitchen, they didn't run the flooring far enough under the cabinets, so there is a gap between the cabinet kick board and the rest of the flooring. I told him that our sub flooring is harder to find, and he told me it he would get it. He replaced a piece of subfloor in our living room, with a weaker form of wood...thus causing the wood to flex when you walk on it and broke off the locking mechanisms on the LVP flooring causing about a 12+ inch crack in the flooring, and it continues to get larger. This flooring has a 25 year warranty if installed correctly, and due to this companies negligence it started coming apart after a month. Ed tried to talk his way around it throughout the entire thing, trying to find other reasons to blame this on, instead of taking responsibility for his company's poor installation and neglegence . He has tried blaming the flooring, and the fact other people were working on the house at the same time, but NEVER once did he say "get everything done and we will come back and do the flooring". He also tried to blame the subfloor that was "bad", and the subfloor is not bad, there is one area that is not level, and we have no problems at this point in that area. All of the problems we are having with the floor is because of his NEGLIGENCE in prepping the sub flooring, and installing the wrong sub flooring. And only after he contacted the manufacturer did he realize that they missed some CRUCIAL steps in the installation process. He was barely here through the entire floor being laid, but is quick to blame everyone else for why it is not right. He stated "I know there were mistakes made on our part when installing the floor." after he contacted SHAW. Also, one of his employees was throwing full pieces of flooring away, if they cut a little piece out of it. He didn't "know" to use it for cut pieces, showing he sent someone that was very inexperienced. He complained about how much money he was waiting on from other jobs at the time, and had invested in the job ($1800) wanted $3200, and fails to realize it is a lot less than the $5000 +/- we have in the flooring. Not including the amount we will have to pay to have the base boards re-installed, filled, and painted...as well as any damage to the walls when they remove the base boards. I did not pay for their poor installation/workmanship, but also am at a loss for the large amount of flooring that is damaged from this. I tried to work with him on this, asking for him to pay for the flooring that they damaged, and he denied to do so because I did not have to pay for the installation. Would you pay for poor installation and flooring that is coming apart and has holes from things popping through the bottom of it? He claims, but the last time I spoke to him his last comment was to talk to the insurance or my lawyer to sue him, just let him know what I was going to do. Unfortunately, his insurance policy does not have coverage for poor workmanship (what his insurance called the work he did). I don't want anything, other than our flooring that was damaged by his company to be replaced (we would pay for someone else to install it), so it will withstand years, instead of already failing a few months after installation.

His dad is not a licensed plumber and does patch work that is outdated and doesn't follow new…read morecodes. Hire a licensed plumber for any of their work. A plumber looked at the work he had done for me. Shook his head and had to replace everything he did.

Willing to work with customers to get the project done right. Seeks knowledge and the right experts…read moreto keep expanding his experience and expertise. Helped finish a staircase remodel including wall and ceiling drywall and staircase installation in an old house without a square or flat wall. Even through the hiccups, they stay positive and are determined to get it done.

I hired this company to remodel my home so I could get it sold quickly. I was worried about cost…read morebut was very happy with their initial quote. They were nothing but professional to work with and the quality of their work was amazing. My home sold for a lot more than I had anticipated and I was more than happy with all the work they did. If I ever needed any home repairs in the future I would call them.

Just met Austin Drake of Drake Restoration for snow removal on my property. He arrived with a skid…read moresteer and an employee with a hand shovel, clearing my property quickly! Thank you Drake Restoration!

We hired Drake Restoration to install drain tile along the foundation of our home, remove our old…read moredeck, install concrete deck footings, and a new deck. Unfortunately, not all of that was done. We paid the deposite check and when Austen said he was done, gave him the final check. Upon further inspection, realized he did not remove the old frame, did not install the drain tile, and did not install concrete footings. When we asked him about it, he did not address the drain tile nor the old frame. He did claim that the footings were so far back that they simply could not be seen, however, we could see all the way back and they were not they. We let him know it was buckling in the free floating corner. He did not respond for 4 days after my first message, 7 days after he was "finished" but he had lost his phone. He came back, removed some scrap wood he was using to support the deck and installed concrete pavers as support that were chipped and a cinder block that isn't installed correctly. The deck is now warped. We also noticed that he used scrap 2 by 4s further back under the deck where footings should be.

Our air conditioner wasn't putting out enough cold air to turn thermostat off. I called Bob Bergen…read moreto ask a few routine questions such as: How much was a service call?, When could he come out?, and Was there anything I could try to maybe fix myself or help me help him diagnose my trouble? He gave me a couple suggestions to try. He was dead on with his suggestions. I called him back told him what I discovered and we scheduled Bob to come out the next day in between 10 am and noon. He showed up at 9am and was out of here by 10 am. He charged me exactly what he said the price was probably going to be if that was the only problem. I am very satisfied with Bob Bergen/ his team and would recommend him to anyone. He will always receive my business.

Unfortunately on a January Saturday with a foot of falling snow, my furnace went out. Bob and I…read morewere both snowed in, but he talked me through ways to keep my house warm. He came Sunday to inspect the damage. Unfortunately as I had feared due to the smoke coming out of my outside vent, the entire furnace needed replaced. Bob showed me exactly what was wrong with a video scope inside the furnace and told me how much the replacement would cost. He also offered me space heaters, but fortunately I already had two and a gas fireplace. On Tuesday, his employee James came and replaced the furnace and I was relieved to have heat again. They were both very courteous and helpful and I would definitely use them again. I had also used Bob several years ago to replace an air conditioner.

Hired him to clean my gutters on my house and shed. Showed up when he said he would and did a nice…read morejob. Very happy.

Finish the job. I needed the items put back on the deck. Left job with no call back. We have tried…read moreto connect with you and no luck

Have had Elemental Services out to work on our geothermal and do yearly maintenance helping to…read moreextend its working life and saving us replacement costs. Always quick to respond to service requests, polite, hardworking technicians.

As others noted on here this company isn't great. My experience was much like another person's…read more My husband called inquiring about service for the installation of a mini split. He made it clear that we would need a dedicated line installed and that extra parts might be needed. He received an estimate and agreed to the potential installation. Unfortunately, the work could not be completed, and we received a bill higher than the original estimate. I'm still unclear how no work is now more expensive than actual work due to drive time when the company offers free quotes after visiting a home. However, I don't make their policies. I called to question the bill and the man I spoke with from the company proceeded to tell me a fascinating nonsensical story pertaining to what my husband told him; this contractor did not realize I had caught my husband's side of the call to their business on our home cameras. Granted, my husband isn't much of a phone person, and for all I know, the phone may have cut out. Perhaps this is a more insidious and expensive revival of "who's on first". However, what I can say is that some companies you pay to perform a service, others you pay to avoid weaponized incompetence and to take their performance elsewhere. So if you like unfortunate and rather sad vaudeville revivals this company might be for you.

They wanted to charge me $1,299.99 for a new garage door opener that didn't even have battery…read morebackup. Then when told they were too high, they lowered it to $800, then after talking to his boss, (who wasn't there, nor did he use his phone to contact anyone) he lowered the price to $400. All this without even trying to operate the current one or getting on a ladder to look at it. We sent the gentleman on down the road with good reason. The only positive comment I can make about Midwest Garage Door Company in Pawnee is that they came out the same day we called and gave us a free estimate. It was a bit odd that when my husband called originally it sounded like the call went to a call center overseas.

So far, so good! Russell arrived around 9 . He Installed a torsion bar, new spring, new rollers, &…read morenew seal. Garage door was installed in 1994. It had a new garage door opener installed but nothing else. The springs looked extremely stretched so we were afraid they would break anytime. A few estimates later we settled on Midwest Garage. Garage door is good for the next generation to worry about in 20 years!