For starters, the Harrison/Pharos Inn does not have a front desk. When you show up for your stay,…read moreyou are not told where to park to unload. Eventually you get out and ring a bell. Someone that is working in the back (housekeeping or kitchen staff), comes to let you in and hands you the paperwork and a quick synopsis of your stay. There is no one to help you with your bags up to the 2nd or 3rd floors. One of the reasons that I chose the Harrison was for its location. For this reason I would give the Inn 3.5 stars rather than 3, but that is not an option. The location was perfect. Close to the center of town and the beach. One could park their car and walk or bike everywhere. However, the photos are misleading. I thought that I was booking a B&B with the old home charm, but one that was also impeccably updated. The rooms had white bedding which is similar to upscale hotels, however other parts of the room were subpar. The carpets need to be replaced. In the hallways and in our room they were filthy (stained and discolored all over). The bathroom shower was a prefabricated shower unit which was underwhelming for the price, but what was most annoying was that the shower regulator was loose and difficult to adjust. The water did not warm up for a few minutes and dripped while in the off position. The TV was small and too far away for the remote to work from the bed which is the only spot in the room that you would watch it from. Perhaps it needed batteries. I suspected this stay experience was going to be different than what I am accustomed to because I was contacted a few days prior to our stay exclusively via an AI messenger. Any questions that AI could not answer, the AI messenger had to escalate the question to the front desk (which did not exist at the inn). If you want to speak with a live person instead of going back and forth with the AI messenger, you have to call the number listed on the website. You are calling a general number. The Harrison/Pharos is a part of a conglomerate of many hotels in Cape May. You must listen to all of the options, and finally pick a number to punch to hopefully speak with a person. I chose housekeeping because there was not a front desk option. I called about how to work the TV because there were no instructions. The housekeeping person was not successful at helping over the phone. We were going out to dinner and after 8PM there is no one to help or stop by. We ended up figuring out some of the issues ourselves and then gave up. In addition, the network to get on the wifi was different than what was listed in the paperwork. Maybe as AI becomes more prevalent, people will become more accepting because we are forced to. In the future, I will make sure to avoid such places as long as I can. I have been to many B&Bs in the past and one of the perks is a fantastic breakfast. The breakfast was good, but not great. The afternoon tea was ok. The cake was dry. If I were eating at a restaurant, I would not go back. We paid for early entry to the room on the day we arrived. I was told that they could take our bags if we arrived early and the room was not ready. We chose to pay to get in two hours early. This is something new to me, but I did it anyway, If we had not, I do not know what they would have done with our bags. There was no one to help. For the amount of money that we paid for the room (about $600 per night after all fees), I expected more. I chose the place because of its location, old house charm, and what I thought was its clean, updated (not dingy) insides. The photos are misleading. Definitely not worth the price we paid. Even at a lower price point for the weekend of June 19th and 20th, much of my dissatisfaction would still be warranted.

Very disappointed in the 2 properties . Harrison and pharrow. Facade is falling apart . The…read moresprings from the old beds pierce thru the fabric. The water is yellow from the sink. Rotting wood on decks . So sad . Used to be our go to place twice a year. Probably the result of another corporation buying out .

HAPPY BIRTHDAY TO ME !!!…read more My Sir (yes, I literally call him that because he is such a sexy Sicilian gentleman and always dresses to the 9's!) is taking me away here for my birthday. It's my first one with him in my life :) I was blown away when we walked up to the main house, toured inside of ours, had tea, a cozy night and breakfast. He breakfast was nithing shoet of amazing! The star was the Blueberry Stuffed French Toast casserole - like OMG insanely delicious!!! I kind of had three servings! Many other perfect choices too, like English muffins, fruit, yogurt, granola). Our room is done in dark reds and boasts cherrywood. Also, beautiful prints and furniture. We had a romantic evening with the jacuzzi, (gas) fireplace and cloud cozy King sized bed! Stellar service from all - Sam and Amanda in particular. They do A LOT here! We MAY leave the room today, lol. Walking Washington Street is a possibility. MAYBE the Zoo... I lived in Cape May many moons ago. A definite place to visit- you will always have somewhere to go and somewhere to eat! Splurge on the decadence of The Queen Victoria!!! You're worth it!!!

We came here for an Anniversary getaway. Doug & AnnaMarie went above & beyond to make each guest's…read morestay enjoyable. This was our first visit to this charming B&B and it was truly a positive & memorable experience. It's located within the heart of Cape May, so walking distance to a myriad of restaurants and shops and only one block from the beach. The amenities are unbeatable - beach cruiser bikes, beach chairs and towels, lots of outdoor porches to relax on and read, and an outdoor shower. The breakfasts are delicious (we had an egg/cheese entree with ham the first day & a stuffed French toast with sausage patty the 2nd day) The daily morning and afternoon baked goods were delicious (especially the assorted breads with homemade strawberry jam!) The owners (Doug & AnnaMarie) are extremely warm and welcoming and go above and beyond & to ensure every guest felt safe during the COVID pandemic (great social distancing, mask awareness, plastic shields as needed & hand sanitizer). A well stocked 24 hr kitchen with plentiful bottled water as well. Lots of extras that you don't find in other B&Bs. They also immediately alerted us when my wife left her pocketbook behind at breakfast. You can tell that the management truly cares about making this place a great experience for their guests without cutting any corners. It's truly a beautiful property with lots of outdoor space and charming rooms each unique & all very well-maintained, extremely clean. The staff are friendly and helpful. Nothing but wonderful things to say about the Queen Victoria & we hope to be back again soon!

My wife and I have been staying at the Mason Cottage for 8-10 years. This year the Franklin Room…read morehad no a/c in the front room. I had a terrible time sleeping for 2 nights. I sent them a complaint and their response was that I should stay somewhere else from now on. An 8-10 year repeat customer is just trashed rather than make some sort of a compensation offer. If you want to see my email and their response, I will send it to you. rhkramer61@yahoo.com

Staff almost non existent. Room looked clean,unless you wanted to stretch in the floor. Basically…read morefelt like too much to pay for experience. Will not be back

Meticulous and exquisite, the decor is a true work of art along with the best breakfast in CM!…read morePerfect location in the center of historic Jackson Street. Been coming to the Saltwood House for years...

After lots of research on Yelp and on TripAdvisor, I booked at Saltwood, wondering what was wrong…read morecause it seemed to good to be true at the price. Well, it isn't! Meticulously kept and loaded with Victorian antiques, great breakfasts by Don and Eric with interesting guests at the table, walk to everything, incredibly hospitable, and free parking (!!!). Stayed in the Hampton Suite which has a private bath across the hall (no problem). Oh yeah, loved the non-stop M&M peanuts and chocolate chip cookies as well. We were the only newbies - all the other guests were regulars.

This place had great reviews on all of the travel sites so we booked it for a very rare weekend…read moregetaway. I can see why people like the place. The proprietor is very kind and there are nice touches like wine happy hour each evening and good breakfast and coffee. Unfortunately the room just wasn't up to par. The photos I've posted speak for themselves. I understand it is an historic building but the stained carpets, falling apart bathroom, ancient uncomfortably soft and incredibly loud bathroom door just made the stay uncomfortable. We'd love to return but there'd need to be major updates to the rooms.

A cozy, gorgeous B and B , a stones throw away from anything you need In beautiful historic Cape…read moreMay. John, the proprietor is above and beyond. Friendly, accommodating, and knowledgeable of the area. They offer wine and snacks in the afternoon (delivered to your room) and the breakfast I had was beyond reproach! (I may need to email them for the baked apple pancake recipe) a beautiful time, I can't wait to return Ps. In room AC, mini fridge and coffee maker. Great perks!

We had such a fantastic recent visit here! The management really ensures the cleanliness and…read moreorganization within this bed-and-breakfast. The check-in process was extremely easy as well as the checkout. This hotel is extremely close to the beach and parking on the street was not challenging, but it could be during peak visiting hours. It is also close to many of the local restaurants and supermarket. Lastly, the best part about this place was the beautiful, homemade breakfasts and the afternoon tea. All the pastries during tea time were homemade and delicious. We look forward to staying here again in the future!

Enjoyed a recent weekend stay at this place & stayed in the Woodrose room. We enjoyed our stay…read moreimmensely. The place is decorated very nicely with new updates. I like that all the doors use a combo code instead of a key. Every afternoon there is tea & a tasty cake & cookies. The breakfasts were very filling & excellent quality ingredients. We sat on the outdoor porch every morning. Our room was on the 3rd floor & was very nice. The bathroom was very large with a fantastic jacuzzi tub for 2! The room was very bright & plenty of room for us. Could have used some more storage in the bathroom. The location of this place is close to the beach & all the restaurants & shops so fantastic location. Only negative is trying to find parking & the bikes that they give you to use - there was no way to move the seat down so I couldn't ride a bike (sucks to be short!). Anyway - definitely a place I will visit again.

Not hospitable, would not recommend, pick one of the infinite other bed and breakfasts in the arearead more

We love the 931 Beach house! My moms cousin and her husband own this beautiful property and for a…read morewhile my grandmother actually managed it. It has been recently renovated and painted! Right across from the ocean, the historic building is on a street with cute victorian inns, and when you sit on the porch you can see down the row, or stare off into the waves as you breathe in the salty air! There's quite a bit to do in the area, including different trolley tours (we did the ghost one) which are a ton of fun! Plus an awesome outdoor shopping area with some great restaurants (such as The Blue Pig). I reccomend 931 Beach House to anyone looking for a historic building that's been well preserved with adding light modern touch. A beach town with cute shops and restaurants make this a great destination for couples and families alike, and being on the smaller side keeps the inn well maintained and makes you feel special when you stay. If you're heading to Cape May, definitely check out the 931 Beach House, you won't regret it!

We have stayed here for a few years in a row during the winter time and always have a great…read moreexperience! Its a beautiful cottage with an updated kitchen and bathrooms. Lots of seating for big families. Walking distance to everything you would need in Cape May. Would definitely recommend!

This spacious room is just a bit tired with obvious water leak marks on the ceiling in a few…read moreplaces, stained upholstery and stained carpet. The bath has updated tile work, but the shower grout is not clean in the corners on the floor. Being there in January, we notice the cold seeping in through the original windows, none of which had locks, through which there is a partial ocean view. The bed was comfortable, though the pillows could use improvement. A basic daily continental breakfast was served--we elected to have it delivered to our room. This was a nice perk. We wished that the hotel would have given us access to the cottage kitchen so we could put a couple things in the refrigerator and have ready access to ice. The main desk at The Virginia hotel was glad to supply us with a bag of ice, we just would have preferred to help our selves. All in all a pleasant stay. With a bit of effort, this could be a lot nicer.

We stayed here for many years and enjoyed it immensely. We think it was very selfish of the past…read moreowners to sell this as a private home since so many people enjoyed it and the fact that it wasn't the typical victorian found in Cape May. Hoping the new owners have a change of heart and reopen it as the best b&b in Cape May.

First time visit…read more Beautiful and warm home Friendly greeting upon entering Staying 2 nights Near the beach

An absolutely perfect B&B experience! My friends and I stayed in one of the six guest rooms and…read moreenjoyed the homemade plated breakfast each morning. The atmosphere is cozy and welcoming, the rooms are clean and well-appointed. If you've never stayed at a bed-and-breakfast, you just might be pleasantly surprised with the camaraderie with the other guests each morning around the coffee station as you wait for breakfast. The location couldn't be more perfect: half a block from the beach and two blocks from the Washington Street pedestrian Mall.

We stayed at Beauclaire's B&B while in town for our daughter's Coast Guard graduation, and it was…read moretruly the perfect place to stay. The hospitality was exceptional from start to finish--welcoming, attentive, and thoughtful in every detail. Breakfast each morning was delicious and felt intimate and special, not rushed or generic. The room and common areas were spotless, comfortable, and peaceful, which made our stay even more enjoyable. We couldn't have asked for a better experience and would absolutely stay here again.