Stay clear of this dealer worst experience I've ever had. Scott had every excuse in the book. 6…read moremonths to get my trailer registration, boat registration & title. No customer service. Stay away. I rate them 1 out 10.

I bought a pontoon boat from Munson Ski & Marine about 3 years ago. And after 3 years I can't say…read moreI've been happier...until today. My salesperson at the time, Peter Biasco, was outstanding and thoroughly knowledgeable about his product as well as the competitive marketplace. He advised me on what was great, what was not necessary to meet my needs, and what was the best way to go with the boat in terms of how do I outfit it. All of his recommendations have proven to be outstanding. Fast forward to 3 years later and I happen to have had a problem with the cover that covers the Bimini when it's down. Unfortunately, I got a tear in it, and I reached out to Peter on how I should handle the process. Honestly I wasn't sure what I was going to get because Peter was my salesperson and not involved with service, per se, but he really stepped up. Not only did he listen to my concern about the tear, he went through the process of checking into the warranty, checking with his service people, and as a result, I'm getting a brand new bimini because of his efforts. I'm very grateful that I picked Munson as my place of purchase, and I'm grateful that I had Peter as my original salesperson--someone I could turn to 3 years later when I had my first problem. He picked up the ball and ran with it and scored a SERVICE touchdown. Thank you, Peter. I appreciate your help very much. So, if you're looking to buy a boat and you need help, I highly recommend Munson and I highly recommend that when you walk in the door, you ask for Peter. You won't be disappointed... Ever!

My family and I had a great experience at Ben Watts! Bob did a great job for my boat and was very…read morenice. He's a very honest guy and I don't think there's many of those around. He told me how much it would be to fix my boat and I agreed. When he finished, he charged me much LESS. AND he finished faster then he thought. I asked him why it was much less, and he said because he took a lot less time then expected. That's so nice of him when you know people won't always do that. For another repair, I was going to have to leave my boat for the repair but I really wanted to use it for the next day. He took about 30-45 minutes and took care of me VERY WELL. I really appreciate good customer service like that and will surely use them for all of my boat projects.

As far my experience, having kept my boat here for the last four years, this is a great place for…read morean annual slip as well as over the winter. I think there were some updates in management and they have been treating me really great. I always have something small that I need or requests or whatever it is, it gets handled. I appreciate their attention and care for my boat.

Bought a new funseeket 4yrs ago have it in capecoral fla I've had many new boats and this one has…read morebeen awesome the folks at fox lake harbor were wonderful to work with i highly recommend recommend them

Terrible sales department. The salespersons effort was minimal and frankly indifferent. We ended up…read moreat Skipper Buds and bought a new TRITOON. Great deal and the salesperson was excellent. I can't believe anyone would buy from fox lake harbor. Very disappointing.

I went to Munson ski and was very grateful to have met Jenny, she helped me find a chaparral. She…read morewas really knowledgeable and sweet. She understands that this is a big purchase and made sure that I understood what I was getting into and what all my options were. I was on the fence on different models and brands and she helped me with a side by side comparison so I picked the right one with options that I need. It was a big purchase for me so she wasn't pushy, on the other hand she also welcomed me with open arms and made me feel comfortable since I have had trouble in the past with sales people not wanting to approach me since I don't have the appearance of being rich. She didn't hesitate to greet me and help me out. Later after we made sure that we had the right make and model she introduced me to one of the owners Matt. We sat down and he dialed me in with the price. It was like a no haggle thing since I was shopping and knew what this should cost and he was below anyone else. He was very very helpful and was a pleasure to do business with. This is a family business and they treated me like family. Not only do I recommend Munson to strangers on the internet but would recommend them to my friends and family. All of their boats and products are top notch and they been in the business for like over 60years (I think). So that tells you something right there they would not be around for so long if they didn't know what they were doing and doing things right.

Peter is amazing, made us feel super comfortable and like family. we love our Bennington!!! Thank…read moreyou to Bill for being friendly and easy with my dumb questions. We had a 1000/10 experience with Munson, thank you!

Update boat motor im need electrical disgnostics & mechanical ck top & bottom motor & electrical…read morewires

Megan. Since then, purchased 4 more Harleys for a cost of over $100,000. Sad that my letter was…read moreintercepted. I used to love Honda. Now own two.

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

Don and his team were incredibly helpful getting my boat in and taken care of. The Boathouse is a…read morefantastic full-service marina with knowledgeable staff and excellent customer service. In my opinion, it's the best marina on the chain. Everything was handled professionally and efficiently, and I felt confident my boat was in good hands. I'll definitely be returning for future service and highly recommend them to anyone looking for a reliable marina.

A follow-up to my earlier experience with The Boat House Chicago (Bald Knob Rd, Johnsburg). After…read moremany failed attempts, they have finally gotten the motor to run -- but the boat will only move forward. It won't go in reverse, which means it still isn't usable. When I called back about this, I was told that their job was only to make the motor run, not to make the boat drive. That response says everything about the service department here. A boat that can't go in reverse can't be launched, docked, or operated safely, and being told that isn't their concern is unacceptable. My dealings with the service department, and with Tanner in particular, have been consistently frustrating. I've been more than patient through repeated failed repairs, and I still don't have a working boat. I would strongly caution anyone before relying on this service department.

Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more