Bought a new funseeket 4yrs ago have it in capecoral fla I've had many new boats and this one has been awesome the folks at fox lake harbor were wonderful to work with i highly recommend recommend them read more

Terrible sales department. The salespersons effort was minimal and frankly indifferent. We ended up at Skipper Buds and bought a new TRITOON. Great deal and the salesperson was excellent. I can't believe anyone would buy from fox lake harbor. Very disappointing. read more

I just want to say thank you to Tim in sales and Ryan in service. I bought a used boat from Tim a couple months ago and we found out it had a couple issues. They stepped up to the plate and fixed the issues at no charge. I can't thank them enough. Very professional. read more

I had a wonderful experience purchasing our pontoon boat with Tim at Fox Lake Harbor. He was very professional and courteous and helped me find the boat that was right for my family within our budget. I plan to have a long-term relationship with Tim for all of our boating needs and have already referred a friend to him. We are truly enjoying our new boat!!! read more

This is one of the worst businesses I have ever dealt with. They are dishonest, to the core. This comes not from only my own experience, but several boat owners, one of them my attorney who tried to recover some money they screwed me out of. They will say the performed service work and not actually do it. (little secret, mark your oil filter with a pen or marker to see if it was replaced when winterizing your boat). They will damage your property and not fix it. They will lie about when things will be done and take several weeks longer than needed. Steer well clear of this place. read more

The only decent person here is Jeff in sales, the only reason for the 1 star. I had put half money down on a used $3000 boat at the end of May and they were going to work out the rest of payment/financing and delivery after I had my baby which was only a week or two The only decent person here is Jeff in sales. I had put half monet down on a used $3000 boat and they were going to work out the rest of payment/financing and delivery after I had my baby which was only a week or two after. She was born and I spent the first couple weeks back and forth to doctors and the hospital because she had high levels of bilirubin. During this time her father also bailed on us. Everything I had saved up went quickly without his help anymore. So I went to cancel the sale and get my money back. I was out of other options and my daughter needs diapers, wipes and other things of course and I have a mortgage to pay. I just returned to work after being out over 2 months as I had been put on rest by my doctor. They would not give me money back. Said they would have to sell it first then give me my money. Then, a few days ago they were going to give me part of money and said I would have to take a loss on the rest. So greedy that they are willing to profit off of someone's bad and unforseen situation. Taking away from a baby, a single mother and I have 2 older children as well. These are horrible people who apparently let a child starve before doing the right thing. . She was born and I spent the first couple weeks back and forth to doctors and the hospital because she had high levels of bilirubin. During this time her father bailed on us. Everything I had saved up went quickly without his help anymore. So I went to cancel the sale and get my money back. I was out of other options and my daughter needs diapers, wipes and other things of course and I have a mortgage to pay. I just returned to work after being out over 2 months as I had been put on rest by my doctor. They would not give me money back. Said they would have to sell it first then give me my money. Then, a few days ago they were going to give me part of money and said I would have to take a loss on the rest. So greedy that they are willing to profit off of someone's bad and unforseen situation. Taking away from a baby, a single mother and I have 2 older children as well. These are horrible people who apparently would let a child starve before doing the right thing. Another sign of their greed and shadiness, they sensor their testimonials on their website so they only have good reviews. read more

I have a small pontoon boat purchased from Fox Lake Harbor about 5 years ago. We were up in Lauderdale Lakes, WI and could not get the engine tilt-trim to operate to lower the motor.. I called Doug (texted photos and sketches) and we worked out how to lower it. Turned out it was not the standard method and he even called the Manufacturer to figure it out. It worked and we brought it in for repair. When the Tech worked on it, he realized he had repaired it once several years ago and it was his work that came apart. Very nicely, they repaired it and refused any payment for that work. We had other work done, and received reasonable charges for that work. It is really nice to deal with honest business people. Also, this was a slow period, but I should note that the work was completed on time, actually ahead of time. I will return, without a doubt. read more

I wish I would have read the prior Yelp reviews before I went and bought my boat from Fox Lake Harbor recently. Here is the scenario: First, we were to do our test drive and take delivery of the boat (2009 Sea Ray) on a Tuesday. This was after our inspection, and being assured that Fox Lake Harbor had winterized and inspected the boat before put on the lot for sale. However, Fox Lake discovers that it failed to do something with a valve after they claimed that it was winterized. They tell me that it was winterized, but no one knew what happened to the valve. Therefore, we had to push off the test drive and delivery to the coming Thursday. Second, when we were to test drive and take delivery on Thursday, my wife and I drove from our home and hour and a half away to find when we arrived, that Fox Lake Harbor discovered that the amplifier was blown for the radio and the radio didn't work. We take the test drive but can't take delivery, because Fox Lake didn't discover this problem earlier. However, they were more than eager to take my money for the purchase on this day. Third, during the sales process, Fox Lake advises us that the boat is 3,500 pounds after we told them our vehicle has a 5,000 pound maximum tow capacity. Just prior to the delivery we find all over the internet that it is a 4,700 pound boat and a Sea Ray dealer, confirms it is a 4,700 boat. Fox Lake's technician then tells us the trailer is probably 1,000-1,200 pounds, thus putting a total weight 5,700-5,900 pounds. The salesperson then assures us that the combined weight, pursuant to his guide, was no more than 5,000 pounds. We take delivery. Fourth, on Sunday of the same week, I take the boat out for an hour to put the boat on my boat lift. This is the second boat lift, since the day before I had one installed off my dock which had a 4,000 pound capacity. The boat lift company, after I advised them that I believed the boat was heavier, agrees to switch it out for a 5,000 pound lift. At least one honest company in this scenario. So, I take the boat out for the first time, and it overheats and the engine shuts down. I call Fox Lake, and they tell me to take it to my local boat repair shop to diagnose the problem. Fifth, I take it to my local boat repair shop as suggested, which is an independent boat repair professional, who has been in the business for over 40 years. They tell me, after inspecting the motor, they found that the motor oil was dirty and hadn't been changed "for quite some time," and that the oil in the out drive was dirty and it was recommended that it be changed. This independent boat repair shop stated that it was "unlikely" that this boat had been completely winterized recently, as I had been assured. The independent boat repair shop informed me that the sea pump blew when I took it out the first time because the boat hadn't been properly winterized, or winterized at all, and it caused the serpentine belt to fray and the motor overheated and shut down. Fox Lake spoke with the technician from the independent boat repair shop and when provided all of their findings, decided to blame me for the motor overheating, with very little knowledge of what I did with the boat in the first hour I had it on the water after purchase. They chose not to pay for any of the $1,100.00 initial repair bill that I presented them after I received it from my boat repair shop. Nor did they offer anything to attempt to satisfy the customer who just bought a $32,000 boat. They simply held to their "belief" that they did nothing wrong, and that I must have done something wrong in that first hour that I operated the boat. I suggest that anyone reading this or the other reviews steer clear of Fox Lake Harbor. There are plenty of other marinas in the area to choose from. This is the third bad review of Fox Lake in less than 2 years. I can only guess how many other people they have done this to that haven't posted a review. Don't get caught up in the excitement of the purchase. Do your homework, and stay away from Fox Lake Harbor. Derrick Grubb read more

Bought a new pontoon from a boat show in March. Took delivery Memorial Day weekend and found two small punctures in the captains chair. It appears someone sat on the seat with a razor knife in their back pocket. After many phone calls and empty promises to take care of the problem. The boat is in storage,cuts still in seat.These people don't take care of small problems,shop elsewhere read more

scamed me out of a new trailer and gave me a old rusty with broken parts. swiched paper work which i never received now iam stuck. reported it to BBB thinking of a class action suit if any one wants to be added let me know. read more