Went in for a battery replacement and was very pleased. Went back with another couple watches for…read morerepair. Quick repair at a good price. Quality work.

Dimitri replaced the batteries on two watches, one for me and my mother, for a reasonable price w/…read morea one-year warranty for each watch (if the battery stops working). He was very nice, patient, and helpful. Thank you Dimitri!

Incredible, best experience ever. I can't stop staring at my wedding ring. It looks so much…read moreprettier than it's ever looked. Even prettier than the day my husband bought it. The man who owns the store is so kind and helpful and knowledgeable. The service was impeccable and the turnaround time was unbeatable. 24 hours and they resized and serviced my ring to perfection. I'm in awe and unbelievably grateful. The pricing was great too, very reasonable. Would recommend a million times over - do not let the look of the store front deter you. Best decision ever. Thank you SO much!!

I brought a silver item for repair. When I picked it up, not only was the issue not entirely fixed,…read morethe item was damaged. And I was still charged the full quoted amount!! I will never come here again, I should have kept my piece as it was.

SCAMMERS! They sold my camera and accessories that was stolen! A thief stole my stuff and sold to…read morethem. I showed them proof that the serial number to the property was mine. They hurried and sold my stuff before the police could get it back! Stay away from this shady business! They have no morals. They sell stolen property. No wonder why there's so many thieves in the city...the thieves can count on them to accept stolen property! They even had the nerve to propose I buy MY property back! Trash business! Don't trust them with your valuables.

So I saw a commercial over the Christmas season for greenmount jewelry that advertised them as…read morehaving a jeweler on site and I took a tri-color chain to have cut into two separate bracelets for my granddaughter's they charged me $ 150.00 for the service when I picked it up and got home it was not made from the chain I bought in but some other cheap chain. This company ripped me of. although I'm a 68 year old church going grandmother on social security I will never go there again.

Amazing staff, professional and kind…read more Went to get my watch sized Staff was extremely attentive Super fast transaction

I loved doing business here. Was able to find my Hubby a replacement wedding band as well as a nice…read morewatch. Steve is awesome. They also have great prices on watch battery replacement and just everything. They treat their Customers fair and have gained me as a Customer. Thank you all. Please keep up the great work!

I recently bought a Patek Philippe watch with Amy G . I needed help in using the watch box…read more Ashley, Julie, and Tom--together--took excellent care of me when I went back for help. They were patient and very instructive. Amy G spear headed their tutorial, even on her vacation--what incredible service! If anyone ever needs a great watch, this is the place to go in the Baltimore area. Thank you to all! Terry P

Went there to buy a watch. The store is beautiful the lady at the door greeted me and was very…read morefriendly. They have so many brands of watches. They also have a lot of nice jewelry .My salesman Keane Jackson was great to deal with. I purchased the watch I wanted. I have been a repeat customer. And will continue to be a customer.

My experience at Smyth was just okay. My sales associate Lilly was pleasant & knowledgeable but it…read morewasn't a personable experience. Along with shopping for an engagement ring I was also hoping to find a jeweler I can come to in the future for other jewelry. Did not find that here. My ring also had to be resized like 3 times. I was never measured but because I could fit the display 6, Lilly ordered a six. Too small. I then went back, still wasn't measured, ring still too small. THEN I go back on the day they said my ring would be ready. I have no email (because the person typed my email in wrong) but I have the receipt that says what day my ring would be ready. I go. The lady says she can't find it. I leave, sit in my car for a little bit, find the receipt and demand that she checks again. She magically finds it. Eye roll. And now, the ring is too big. I'm FINALLY measured. Finally. And they redo the ring again. It fits. Would not recommend or return to Smyth in Timonium for jewelry purchases.

I worked with Smyth through their online portal.... I got a response from chat almost…read moreimmediately.... they were gracious and answered all my questions. The overnighted my timepiece as promised, without a hitch. The whole process was painless and a pleasure. Watch was fully stickered, warranty cards in place, packaged nicely. Would definitely shop with them again. Highly recommend.

best Pawn shop in the state of Maryland I got introduced to by a been five times in the last two…read moremonths they never disappointed me. I always left happy

So I stopped by for the first time ever last week to sell a gold coin and necklace my great aunt…read moreleft for me after she passed away. Another Jewelry place in Towson sent me here because he told me they pay the best price for gold. And he was correct. They offered me a great and fair price for the coin and necklace compared to other places. I will go back in the future and highly recommend as the it took like 10 to 15 minutes to get in and out.

Decent price on putting rain and winning band very knowledgeable and helpful. had a check in a few…read moreminutes and was. out the door.

Folks are very nice and friendly. Took my wedding band there to be resized. Fantastic job! And, it…read morewasn't very costly at all.