Ive been going here for years. Always got good care. Things have changed. My A1C was 1300. I got no…read morecall. That number will put you in the hospital. Life threatining. No call. I found out a few months later at my next appointment. Now thats unprofessional

I have only great things to say about Immediate Care. The staff are professional, helpful, and…read morekind. I truly felt they cared about my health. Angelica helped me with a referral and took time to talk to me about it. Dr. Mike took time to listen to me when other doctors didn't. I'm finally getting the care I have been asking for because Immediate Care employees cared. Thank you!!

Dentist office is quick easy fast an professional . They remind you of your care, appointments,…read morereferrals and treatments. Most insurances are accepted. In the same office as the Adventist medical building.

This place is always running late. I had an 845 appointment. They open at 830. I have waited over a…read morehalf hour just to get in to have my vitals checked whoever is doing the scheduling needs to be spoken to. This is ridiculous! They happens every time I come they are always late always super slow. The Doctors are fine but the staff they have in place are probably the worst I've ever experienced. It's time to find a new doctor. I would not recommend this place to anyone they need a management change cause who ever they have is ineffective.

This is my 3rd update on this Wonderful facility Yesterday I had to go into this Urgent Care.. and…read moreas Usual the Entire Staff was Extremely professional and Kind! I was Seen within 15 minutes ... Once I was Seen by the PA she was extremely professional as well as Knowledgeable and I was given my Scripts and sent on my way! Also This facility is the Cleanest Healthcare facility I've ever ever been inside of EVER! Hands Down!

Appointment was at 9 15 am I was there on time, got home 2 hours later, went right home after…read moreappointment, live 10 minutes away, way too long to spend at a clinic. Appointments are made every 15 minutes but can't be done on time.

I came here for a second opinion in December because the last doctors office I was at didn't even…read morelook in my throat as I complained it felt like I had razor blades in my throat. They looked in both ears and said nothing was wrong. I waited two weeks and I was still sick. I knew something else was wrong. I had a hard time breathing, fever, headache, raw throat, felt kind of foggy in my head and ears felt plugged. Came to Advanced Medical care center and I was impressed! They took time to examine me and didn't rush me out. It ended up that I had the flu and it had progressed to severe bronchitis and both of my ears were full with fluids. I was put on the correct medication along with chest x-ray prescription if my fever went up higher to check for pneumonia. Within a few days I started feeling better. I highly recommend coming to Advanced Medical Care Center!

I called for a new patient annual appointment and was told they had to take down all my information…read moreand verify it. They told me someone would call back within 48 hours. It's been 1 month. I talked to someone once which she told me they were still working on the list and they will definitely call me soon that was 3 weeks ago. I have left 2 voicemails and no one returned my call. So I have decided to stay where I am they at least return my calls and get me in on when needed. I would not recommend this place to new patients.

Dr Kirkpatrick performed my emergency surgery in the hospital, I am so blessed he did an amazing…read morejob! I owe him my life! I am so grateful for him. The staff in his office for the follow up is also very polite and considerate. Thank you again Dr Kirkpatrick!

Very helpful kind and caring awesome medical treatment , wonderful bedside manners I absolutely…read morewould say the best medical care I ever received ..

Erin is amazing. She has been so caring and compassionate with my mom. She takes the time to listen…read moreand never seems in a hurry.

I had some health concerns that I was worried about & they were able to see me the same day. Kind,…read morelistened to all my concerns without feeling rushed. I felt heard, they gave me some good advice, and I feel relieved. I will sleep better tonight!

Dr Ricardo Avena was very helpful. I finally got answers for the pain in my wrist from a fall at…read morework back in may 2021, thank you for the excellent experience!

Today I had an appointment showed up fifteen minutes early and I still waited over Hour after my…read moreappointment time. Patience showed up after me I heard them say their appointment time at check which happened to thirty minutes after mine and was seen before me. I ended up cancelling my appointment and walked out. Very disappointed with this office. They asked me if i wanted to reschedule But I declined. My time is just as important as the doctors.

Dr. Le is an amazing surgeon. I would recommend him for shoulder surgery…read more He was great!!

I went to Orthopaedic Associates a few months ago because of an ongoing hamstring injury and was…read moreseen by Amanda Pacillas, NP. During that appointment, Amanda told me she would get orders placed for both physical therapy and an MRI. I waited, but I never heard anything about either the physical therapy or the MRI. Neither happened. At the time, I let it go because I was hoping my hamstring would eventually get better on its own. Unfortunately, it didn't. It actually got worse. I recently called the office and asked about getting the MRI that I had originally been told would be ordered. Amanda's assistant told me I would have to come back into the office because too much time had passed and that insurance would need documentation that my condition had gotten worse. That didn't make sense to me. My question was simple: Why should I have to come back for another appointment to get an MRI that was supposed to have been ordered after my original appointment? I explained that I'm still having the same hamstring problem and that it has actually gotten worse. I asked whether this could be handled over the phone rather than requiring me to come back into the office. At that point, Amanda got on the phone herself and told me that it could not be done over the phone. Her tone immediately came across to me as flippant and dismissive. Rather than explaining why another office visit was necessary or addressing the fact that the MRI and physical therapy were supposed to have been ordered previously, she simply asked me, "Do you want to set up the appointment now or not?" I told her I would need to call back to schedule it. Frankly, her tone and attitude during the conversation made me question whether I even wanted to see her again. She responded, "Okay," and hung up. I understand that there can be insurance requirements and circumstances where a provider may determine that another examination is necessary. But medical orders can be handled by phone or telehealth in appropriate situations, so I don't think it was unreasonable to ask why I needed another in-person appointment--especially when the MRI was supposed to have been ordered during my original visit. If there was a specific insurance or clinical reason that required me to come back, I would have appreciated having that explained to me. What bothers me most is the lack of follow-through. I came in for a hamstring injury, was told I would receive orders for physical therapy and an MRI, and neither happened. Months later, when the injury had gotten worse and I called trying to get the MRI taken care of, I felt that my concerns about what happened the first time were dismissed rather than addressed. Amanda was actually very nice during my original appointment, which makes the experience afterward even more disappointing. Between the lack of follow-through and the way I was treated on the phone, I no longer have confidence that my injury and concerns would receive the attention they deserve if I returned to see her. Based on my experience, I would not recommend Amanda Pacillas. I hope the physicians and management at Orthopaedic Associates take concerns like this seriously. Patients should be able to expect that when they are told something will be ordered, it will actually be followed through on--and if something goes wrong, they should be treated respectfully when they call to get it resolved.