Loved my experience under the care of Dr. Stevens and his skilled team! He listened, was…read moreextremely thorough and pre to post op care was simply exceptional. I stayed overnight in the surgical center with 2-3 nurses looking after my every need. I wanted a natural result, and have been more than pleased with a boost in self confidence as well as great reactions from others. Just fantastic!!

He is gentle, I can't feel the needle when he injects it for Botox or fillers I never feel any…read morepain. I would reckon him to anyone. Definitely 5* or more.

Dr. Le is an amazing surgeon. I would recommend him for shoulder surgery…read more He was great!!

I went to Orthopaedic Associates a few months ago because of an ongoing hamstring injury and was…read moreseen by Amanda Pacillas, NP. During that appointment, Amanda told me she would get orders placed for both physical therapy and an MRI. I waited, but I never heard anything about either the physical therapy or the MRI. Neither happened. At the time, I let it go because I was hoping my hamstring would eventually get better on its own. Unfortunately, it didn't. It actually got worse. I recently called the office and asked about getting the MRI that I had originally been told would be ordered. Amanda's assistant told me I would have to come back into the office because too much time had passed and that insurance would need documentation that my condition had gotten worse. That didn't make sense to me. My question was simple: Why should I have to come back for another appointment to get an MRI that was supposed to have been ordered after my original appointment? I explained that I'm still having the same hamstring problem and that it has actually gotten worse. I asked whether this could be handled over the phone rather than requiring me to come back into the office. At that point, Amanda got on the phone herself and told me that it could not be done over the phone. Her tone immediately came across to me as flippant and dismissive. Rather than explaining why another office visit was necessary or addressing the fact that the MRI and physical therapy were supposed to have been ordered previously, she simply asked me, "Do you want to set up the appointment now or not?" I told her I would need to call back to schedule it. Frankly, her tone and attitude during the conversation made me question whether I even wanted to see her again. She responded, "Okay," and hung up. I understand that there can be insurance requirements and circumstances where a provider may determine that another examination is necessary. But medical orders can be handled by phone or telehealth in appropriate situations, so I don't think it was unreasonable to ask why I needed another in-person appointment--especially when the MRI was supposed to have been ordered during my original visit. If there was a specific insurance or clinical reason that required me to come back, I would have appreciated having that explained to me. What bothers me most is the lack of follow-through. I came in for a hamstring injury, was told I would receive orders for physical therapy and an MRI, and neither happened. Months later, when the injury had gotten worse and I called trying to get the MRI taken care of, I felt that my concerns about what happened the first time were dismissed rather than addressed. Amanda was actually very nice during my original appointment, which makes the experience afterward even more disappointing. Between the lack of follow-through and the way I was treated on the phone, I no longer have confidence that my injury and concerns would receive the attention they deserve if I returned to see her. Based on my experience, I would not recommend Amanda Pacillas. I hope the physicians and management at Orthopaedic Associates take concerns like this seriously. Patients should be able to expect that when they are told something will be ordered, it will actually be followed through on--and if something goes wrong, they should be treated respectfully when they call to get it resolved.

Yelp Review for Dr. William Hovick's Office…read more **1/5 Stars** If you're looking for a doctor who actually listens, cares, and follows basic medical protocols, **this is NOT the place for you.** When I first visited this office, I was dealing with **severe, cyclical inflammation and pain** that left me **debilitated for two weeks every month.** I was actively seeking answers and relief, but instead of being seen by **Dr. William Hovick himself**, I was assigned a **nurse practitioner** who, to put it bluntly, seemed more like a **part-time clown than a medical professional.** After explaining my symptoms in detail, his response? **"Boy, you have a lot wrong with you."** - Really? That's the kind of dismissive, unhelpful comment you'd expect from someone completely unqualified--not from someone responsible for patient care. Despite my **clear and serious symptoms**, his only "insight" was that I was just **"getting old."** No real investigation, no concern, just an outright refusal to acknowledge that something was seriously wrong. Then, after **handing me a sample of Voquezna (a new stomach medication at the time), they FAILED to record it in my medical file.** Could you imagine if I had an allergic reaction and they had no record of what they gave me? That's basic medical malpractice right there. For **two years**, I **begged** for a referral to a specialist. They dragged their feet, ignored my concerns, and only after persistent pushing did I **finally** get referred. Now, under a specialist's care, I'm on **Celebrex and Sulfasalazine, and my pain levels are significantly improved.** So much for it being "just old age," huh? **Fast forward to today**--I was **8 minutes late** to an appointment due to road construction **right in front of their office** (which they should be aware of), and they **acted pleased to tell me that the "doctor" had already left.** Clearly, they **prioritize rigid scheduling over actual patient care.** ### **Bottom Line:** **This office is a perfect example of everything wrong with the healthcare system.** **They don't take patient concerns seriously, they fail at basic record-keeping, and they act dismissive instead of diagnosing real conditions.** **If you actually care about your health, find a doctor who does too.** **Avoid this place unless you enjoy being ignored, belittled, and misdiagnosed.**

Dr. Holvik and all his providers are wonderful. Each and everyone of them are patient and listen to…read moremy every concern. The staff is wonderful as well all his MA's and Receptionist. They answer all my questions. The referral dept does their referrals fast and I get in to my other services in a good time. Overall great Doctors office and would recommend it to my family and friends.

Dr. Potts was kind and professional with my consolation appointment, explained everything to me…read moretook his time and was very personable eased my anxiety and made me feel like I'm in great hands. Leading up to my appointment his staff was amazing and supper friendly. I would absolutely recommend Dr. Potts over all just a great experience

Dr. Potts is a skilled and talented surgeon who is held in high esteem by his colleagues. If you…read moreneed a surgeon, he's your guy. Dr. Potts is the most attentive and empathetic surgeon I've ever met. His staff is friendly, efficient and caring.

Dr. Cook (General Surgeon) was very kind and attentive to me when I learned I would need an…read moreoperation. He made sure I understood my diagnosis and what process I would go through. His staff set everything up (All I had to literally do was sho up for surgery)and they all were so kind to me whenever dealing with me. Pre-Op, Dr. Cook met with me and my wife at the hospital and assured us I was in good competent hands and he would take care of me. Surgery went smooth. Honestly, it could not have gone better. Minimal and only normal pain from healing. Doctor had already scheduled me to follow up with him at his office; his staff had paperwork already for me for returning to work when I was comfortable to return. Follow-up, Dr. Cook again treated me with a smile, put me at ease and very informally talked to me about final diagnosis and let me know he cared and if anything else was needed by him he was there. Absolutely a great person as well as a general surgeon or I wouldn't be making this long review of his great abilities and terrific practice! We are so lucky and I am forever grateful to have him in the CentroValley as a General Surgeon! I would recommend him to my family and anyone else who would need a great Surgeon. Thank you all so much for your treatment during my care. Can't say enough about this practice!

I still remember 10 years ago in Hanford, Dr. Cook removed my appendix when i was just 15 years…read moreold. I will never forget how good he treated me while i was under his care. He checked in on me everyday while i was in the hospital and made me feel super comfortable. He didnt rush through anything like other doctors do. I always wondered why he stopped practicing in Hanford until i Moved to Visalia and one day came across his office here in town. If i had to get another surgery id gladly go to him.

The front desk staff are INCREDIBLY unprofessional. Will tell you to "have a seat and wait" then…read moreturn their back on you to play games on their phone right infront of you. They have horrible miscommunication between offices. Phones stop getting answered almost an hour before closing. Getting in contact with them regarding my care is like trying to get a dead beat for child support. All you'll get is sent to voicemail or a call back days later if that. They had me waiting for almost an hour before I was spoken to or seen when I'd showed up 5 mins early for my scheduled appt. They genuinely make me feel like they do not care about me as a person or patient. They were trying to get me to go to the farthest office they had from me and scheduled me an appt in an office that doesn't do x rays when my appt was for a follow up x ray! If I could I would go literally anywhere else I'd rate this place a 0 if I could

We have been here two hours and have patients scheduled 10 min apart!!! The girls at the front desk…read moreare so unprofessional! I guess they have never heard of HIPAA? The girls at front desk have no answers to any questions. I was like WOW!!! I have been sitting here waiting and there has been at least 3 people go up and ask when will they be seen that they have been waiting over two hours for their appointment all the sorry staff said was " I understand " This is the sorriest place to come to for any medical care. Office staff has to do better. Half of star only because it's open.

I truly love Dr. Daniels. I hurt my back was basically disabled for a year. Just because you stop…read moredoesn't mean the world or life stops with you. This man gave me my life back. His staff is lucky to work with him. Hes so competent, professional, skilled, i cant say enough. THANKS Dr Daniels.

Nobody wants to have an accident and broken bones. My good fortune was having Dr Daniels be my…read moreorthopedic surgeon at the hospital. The care I've received has been fantastic and I feel very grateful to have him on my recovery team. Not that I'm wishing any I'll fortune but if I have any other broken bones I will definitely be seeking his care. I highly recommend Dr Daniels and his staff. Everyone really cares about you.

Office staff was awesome, very helpful. Dr.Lechtman is very to the point, answered all my…read morequestions, explained the procedure and listened to my concerns and adjusted the direction of my procedure, to my advantage. Which impressed me, because he did what was best for my healing, not his wallet.

recently had an explant surgery with Dr. Alex Lechtman, and unfortunately, I'm very disappointed…read morewith the results and the care I received. From the beginning, I expected a professional, diligent approach -- especially since my original implant surgery with another surgeon left my breasts with a clean, symmetrical finish and a well-done outline around the nipple area. In contrast, this experience felt careless. After the explant, I noticed that the nipples were not closed out with any attention to detail. The stitching was uneven and poorly done, and it seems like the surgeon completely ignored the original clean outline left by my previous doctor -- something that should have been very simple to follow. Now I'm left with deformed nipples and scars that look rushed and unprofessional. What's worse is the energy at my final post-op appointment. When he unwrapped the bandages, he looked at me and said, "This is what you wanted," in a very condescending and dismissive tone. That interaction made me feel like my choice to remove my implants was not respected -- like I was being punished for it. This has been physically and emotionally upsetting. I trusted this doctor to handle my body with care and respect, and I did not receive that. I strongly urge others to research thoroughly and ensure they're choosing a surgeon who not only has skill, but also compassion. I hope you DO NOT go to Dr. Lechtman for implant removal surgery. I should have been a lot more careful and considered the mistake he made 9 months ago to another client of his - please read her review as well. Please go to Google for pictures of the stitching of my nipples done by Lechtman :(

Dr Kirkpatrick performed my emergency surgery in the hospital, I am so blessed he did an amazing…read morejob! I owe him my life! I am so grateful for him. The staff in his office for the follow up is also very polite and considerate. Thank you again Dr Kirkpatrick!

Very helpful kind and caring awesome medical treatment , wonderful bedside manners I absolutely…read morewould say the best medical care I ever received ..

Brought my mom in as she was septic and the ER staff was amazing but once she got admitted to…read more3South the care was no longer there. I watched staff for 4 hours on day one and they would come in and check her vitals and leave but never emptied out her full catheter bag nor offer her water. I finally ended up emptying out the bag at hour 2 and asked the next nurse how often are they supposed to empty it out and she told me "oh just push the call button and we will come". So I guess it's not part of their patient care to check catheter bags unless patient requests for it to be emptied out. Day 2 still in 3South, I came in and her IV machine was beeping and it can be heard in the hallway. It took a nurse an 45 minutes to come and check the IV machine which was not pushing her fluids. Day 3 still in 3South, my mom calls me to tell me she hit her call button and had been waiting about 10 minutes to get help to use restroom but no one came and she ended up soiling herself. I HAD to call to get a CNA to go check on her and that still took another 10 minutes. When the CNA finally comes into the room, she asks my mom "Do you want something to clean yourself?". Ummm, hello she couldn't get up on her own to use the restroom so you think she can clean herself?? Really?? By far the worst care I've seen so far offered by this hospital. I do want to say I am giving it a 3 star as she had a wonderful RN and CNA at night who took really good care of her and my mother made sure to tell me how well they took care of her. Seems like the lack of care is on the day shifts.

The lady at front desk at Cath Lab is such a kind and wonderful person we just love her.as…read morechirstina in cath lab so informative and kind ..