SilverFire products are amazing. Not sure what the issue is with the previous reviewer, as the…read moresmall business owner Todd is very honest and transparent with any questions or charges. (And yes, it is a small business, Todd is often the sole employee with one or two max young helpers; usually his sons). Shipping heavy stoves is very expensive, and occasionally he has to adjust the shipping prices. I know from experience crazy amounts of duty and import charges can occur and at times likely he has absorbed costs to make them as affordable as possible for people. SilverFire also does great humanitarian work; check out their website pictures and videos. Google Youtube videos for accurate reviews of this company and their products and you'll see that these stoves work great and are perfect in this COVID day...perfect for off-grid cooking and emergency water and food prep, etc. They also sell things like solar lanterns, really quick boiling kettles, solar ovens (I have one that I use in sunny California), etc. I also own the scout stove and that's my fave quick little one that works super efficiently.

I have a scout and a pizza oven, both are great and do exactly what was advertised. Very efficient…read moreway to cook food or heat water. I hiked up to the top of a small peak in the cascades and used some pine ones to heat up some water for food with the scout. It was snowing at the time! We use the pizza oven for pizza (obviously) but it's great for anything you would use a normal oven for. We used to lose power a lot in our last house and it was great to be able to cook food even when the power was out. Highly recommended. I think some people are expecting amazon levels of service... I think amazon has enough of my money, it's nice to support a small business. Thanks Todd!

The service technician is the best: friendly, professional, considerate of my house and very…read moreknowledgable. I appreciate getting the same guy every year who knows my setup. (He also gets high marks from Kevin the cat.)

Very educational about the installation and what to expect. The installers were on time,…read moreprofessional and very tidy. I had gotten three other bids, two of which are big in Eugene and they expected me to do all the measurements, buy the stove and then find me an installer! I highly recommend Ambassador for their professionalism, quality and friendliness.

Outstanding service and attention! Apparently they are under new ownership…read more My old fireplace bellows finally crumbled in my hands from years of service. Driving around and calling proved useless as the only bellows we found was almost $300!! It was gorgeous though, but too beautiful to use. Finally, Home Depot Customer Service recommended this small mom and pop shop. I'm so glad they did! We called them and yes they have bellows. We drove over and were greeted with a smile. I was stupefied to think I'm going to a sewing and vacuum repair for a bellows?!? What?? Uhh, okay, then I might go to a burger joint looking for a car wash?? ... Jokes on me as this place has it all! Yes, they have loads of sewing and vacuum equipment, supplies and repairs, plus they have a beautiful selection of pizza ovens and outdoor barbecues. There was one pizza oven in particular that really caught my eye. This beauty would go well on my patio deck next to my smoker. It runs on either wood or propane and is assembled on a really nice frame with shelving. It can do fairly large pizzas as well. Other areas of the store surprised me as there was also a nice variety of wood and pellet stoves as well as a section for sewing and vacuum. I ended up with a nice quality bellows for less than $100 and a firewood tote that was made from recycled canvas materials and very sturdy. The store is clean and well organized with quality brand names. Staff are polite and friendly and they mentioned they are new owners. I would definitely go back for more supplies.

The crew at Viking Sewing saved the day! I am very attached to my 50 year old Viking Sewing…read moreMachine, which my mom bought new and taught me to sew on. It has followed me to many moves, and has made clothes and gifts throughout the years. A few years ago, the button hole feature did not work. I took it to the center, and was told it was not worth fixing. So I just worked around its idiosyncrasies, and my husband bought me a new Brothers Machine. What a piece of junk! I hated it, and used my Viking as well as I could. Recently, I decided to at least have my old Viking cleaned, and took it in for service. A whole new crew--and THEY FIXED IT LIKE NEW!! I am SO HAPPY! And it was only a week to do, and reasonable rate. Can't say enough about the great service. Please support this business.

Went into the store the other evening, no one came to help us, the next thing they were shutting…read moreoff the lights. I went back into the store this evening and tried to find out what was up. A young man named Alexx Stanner jumped my case saying I was racist because the gentleman that I was trying to talk to was black. He also told me to get lost and go to Aaron's. Jason was manager there for many years but recently passed away, he was awesome! I have never been treated so poorly in my life! I will be cancelling my accts.

My wife and I went into this rent a center on Main st Springfield oregon and spoke with Jason the…read moremanager and bought a couch which we paid cash for since he told us "it's brand new $450.00 + $50.00 delivery . It's an as is sale, which is no warranty" jason said! It's brand new, so we did not worry. They delivered it that evening and when they left my house i noticed a leg was broken and they did not deliver any of the cushions with it. Next morning I went to rent a center and spoke with Charles the driver and showed pictures of the broken leg. They said they would get there when his boss jason showed up but he's going through alot of family personnel stuff so we don't know when we can come get it. I went home and waited and After calling them multiple times and spoke with Charles everytime,, I kept getting the run around on pick up times. I started asking for Jason and evrytime Charles would tell me Jason is with a customer and he will call you when he's done. Well after getting this 3-4 different calls I told Charles, "I'm a dam customer and I'm a cash customer, so I'm listening to a female laugh at me during these calls and other employees laughing and commenting, " oh he's trying to get his money back, good luck" UNQUOTE! Charles has me on speaker phone every phone call. I finally spoke with Jason and he said he would send the guys out to get the couch after lunch and I will try and get a replacement from another store because my boss and corporate don't allow refunds on cash sales! Now it took a couple more calls to get Charles to come get the couch and he came alone knowing im disabled. He showed up alone and needed my help or he couldn't do it, so I had to help even though I'm disabled and got hurt helping him do his job. I than asked about a receipt ot replacement and he said, "I'm just the driver, you need to speak with jason", OH I see where this is going. I spoke with Jason and he said I need to dispute the charge to get my money back because his boss and corporate dont allow refunds on cash sales, I said it's on a credit card. WOW, im a DISABLED SENIOR VET and this is how Rent a Center treated me?? HUMILIATES, DEGRADES AND TAKES ADVANTAGE OF A DISABLED SENIOR VET, !!! What next??

We purchased a Cameo hot tub several years ago, and it's working like a champ. More importantly,…read morethe service that we receive every time we shop for filters, chemicals and other hot tub supplies is excellent! Staff are knowledgeable and friendly. Couldn't be happier with the service.

I buy our Spa chemicals from emerald, as well as have them do frequent water tests. They're very…read moreknowledgeable and guide me in keeping the water balanced. The staff has always been very friendly and are very educated in what chemicals are needed to keep us on track.

Let me take you back because this right here might've been one of the coolest, most unexpected…read morenights of my life. So I roll up to Onsen Hourly Hot Tub & Sauna Rentals like a man who's got it all figured out swimsuit on, towel in hand, probably standing there like I'm about to give a safety briefing. I open that door... and instantly realize I am wildly overdressed for the occasion. Steam hanging in the air, candles flickering like we're in some low-budget romance film, and not a single person concerned with formalities. Just laughter, music, and that free-spirited, slightly janky charm of 30 years ago when nobody cared if things matched they just cared if it felt right. And those girls? Oh, they clocked me immediately. You could see it in their faces half amusement, half "we're about to fix this situation." There's some playful teasing, a little splashing, and next thing you know, I'm being coaxed into the tub like it's some kind of initiation ritual. I'm pretending to resist, holding onto what little dignity I had left, but let's be honest that ship had already sailed the second I walked in dressed like a lifeguard at a party that clearly didn't need one. Before long, it turns into full-blown chaos in the best way. People laughing, trying to pull me into the water, glow sticks getting tossed in like we accidentally invented a neon hot tub rave, candles lining the edges, and yeah someone passes around a little herb like it's part of the ceremony. It wasn't fancy, it wasn't polished heck, it was a little rough around the edges but that's what made it perfect. It felt real. Like one of those nights you couldn't plan if you tried. And somewhere in all that between the laughter, the steam, and me finally giving in and joining the madness I remember thinking, this right here is something I'm never gonna forget. Not because it was wild, but because it was genuine. Pure, unfiltered fun with zero pretense. What blows my mind is coming back all these years later... and realizing you can still tap into that same energy. Maybe you're a little older, maybe a little wiser (debatable), but the spirit of the place is still there. The hot water, the open air, the freedom to unwind your own way responsibly, of course but still with that same spark that made it special in the first place. Some places change. Some places lose their magic. This one? Still got it.

We've been to Onsen a couple of times before and had good experiences, so I booked again as a…read morebirthday present for a friend. Unfortunately, this time wasn't as enjoyable. The hot tub looked rusty in spots and stained and the jets only worked on the right side except for one weak jet on the left. When we let the front desk know, they just said, "we'll look into it tomorrow," and thanked us for telling them. I thought they'd at least apologize for the sub optimal condition or maybe offer a discount on a future visit, but no.

We purchase a couple of yards (in total) of the Blended Mint Compost, for several garden spots on…read moreour property, every year among many other products to get us through the summer. The half yard of the Blended Mint I just finished distributing was disappointing. A lot of big dirt clods that had to be broken down either by hand or by pounding with the back of a shovel. This load also included rocks, sticks, several scraps of blue tarp and other unidentifiable plastic bits. Many of the clods were just clumps of dry, brown, hard, dirt. A contrast to the rich black color of the Mint Compost. We really like Lane Forest Products and it's convenient location and nice employees. In comparison to prior seasons we are disappointed in the quality and consistency of this once great product.

For ard debris, wood & concrete/brick recycling this is the best place to go from my experience…read more Much cheaper than taking it to the landfill. Easy to drive through, pay (by truck load size not weight) and easy to back in areas to unload. Sometimes the young guys working will even help unload. Always try to have some cash on hand to tip them for their help. Also, great place to get your decomposed granite, fill dirt, sand and rock. Great selections, good prices and good customer care!! Highly recommend this place, they always make me feel welcome and are very helpful.

Had John from Midgleys out today to clean our fireplace. He has done this for us many times and…read moreit's always a pleasure to see him and receive a job well done!

My husband just stopped in to find a part for our pellet stove and the guy who was there couldn't…read morehelp him because he was on his lunch break, sitting right there. We live an hour away, so thanks Midgley's for your lousy customer service. oh wait, he did offer to sell him a new pellet stove. Even if we needed a new stove, we would not purchase it here!!!