This place is in the basement of Fashion Central, I couldn't pass up the opportunity to feel…read morehip/posh when I needed some pants fixed up. My situation: I had a pair of pants that I adored that had holes in the crotch that were growing every time my bike saddle got stuck in there. I also had an old not-so-great-fitting-but-structurally-intact pair of pants. So I brought both pairs in, asked to get my 2nd pair tailored to the specifications of the first pair and for the first pair to be patched up. The cost: Tailoring: $25 Patching x 2: $15 The work was done in 2 days and the work was done amazingly well. Highly recommended.

So I went on Yelp and found this place. So bought in 8 items for dry cleaning. Prices are ok. I…read moreDon't have a problem. Cloths look clean when I got them back. The lady was very nice and friendly. She does get confused what is a blazer and a jacket. Maybe jacket and blazer same price. So the dry cleaning is done elsewhere and not in the store. So I dropped off on Thursday and was ready for pickup on Monday. Good location. Very convenient. Just steps away from Steven Ave.

Terrible customer service I have been in the building and…read moreheard Vu screaming at her employee. Not good business practice and she seems to blame everyone else for her not being busy.

Worst store/proprietor experience in my entire my life! I…read morebrought some discontinued Levi jeans in to have the knees re-enforced to prevent any potential holes. The material at each knee had already become thin (only slightly), but the potential for tearing in the not too distant future was there. The total cost was $20. I requested a full knee patch on each leg (inside seam to outside seam), and explained in great detail exactly what I wanted. The end result was the following; On one knee, she placed two patches (one above the other), with the edge of the top patch running dead centre of the knee. On the other knee, she placed one small patch that's not even positioned over the problematic area (centre/kneecap). Why is she unable to follow the simplest of instructions? Or at the very least (as a trained professional?) use her supposed expertise and make the right decision to best suit this scenario. To make things even worse, she failed to patch the knees from seam to seam (as per my request), but rather as stated above, the edge of the patch runs vertically at the middle of the knee where the material is thinning (this is clearly visible)! When the knee finally does rip, this will be the first vulnerable place along he edge of the patch. I'm no seamstress (apparently she is?), but common sense tells me the best thing to do would bring the edge of each patch to the leg seams. This would not only add stability, and prevent tearing at the middle of the knee, but would also eliminate the bunching up of the material. During our conversation, she kept reiterating how she is a "professional". Had that been true, I wouldn't have been returning to her her store presenting her shoddy workmanship, and leaving her a 1 star review on Yelp. I asked why she put two patches on one knee, if the second patch was an afterthought, and why she didn't simply place one larger patch from the onset. I also explained that my kneecap is situated at the centre of my knee, and asked why that patch seam ended dead centre (see photo) where it will no doubt rip open when I bend my knee? To this she had no logical response (how could she?), as she clearly knew I was aware of her mistake(s). She did however try to offer several lame excuses. Vu then told me she could repair it again, but that it would cost me! I explained I thought this unfair, that her repair was clearly unacceptable, and she should finish the job properly as per my initial request, without charging me additional money. When a person brings something back because they're unhappy, as a business person you should try your best to accommodate that customer, especially when your repairs are obviously bad, even to the "untrained eye". She wanted to charge me an additional $20 per leg, for a total of $60! From the moment I entered the store with her poor repair in hand, I explained things in a very polite manner. But It's clear this woman is incapable of receiving any sort of complaint or constructive criticism in a mature rational manner. Our conversation went from the utmost diplomacy on my part, to her yelling at me, telling me that I don't know what I'm talking about, etc. In the end, I refused to fork out more money (an additional $40 on top of the $20 I already paid), placed my jeans into my bag and proceeded to leave the store. On the way out I told Vu I found her very unprofessional, that I would never recommend her, and that I'd be leaving a negative review on Yelp. She in turn followed me down the stairs into the street and continued screaming at me like a mad-woman, telling passers by that I had verbally abused her! Perhaps hoping someone would assault me as a result? Lol. Wow! Yeah, crazy only begins to describe this person. Please see the attached photo of Vu's poor workmanship, and judge for yourselves. Why would any competent tailor/seamstress try to pass this off as quality work? I could have done a far better job on my wife's sewing machine. Any competent tailor would have sewn one larger panel on each knee from seam to seam.

we made an appointment beforehand but we were turned away at the door. The women and the man in the…read moreback were very rude and had an attitude right from the start, no customer service AT ALL!!, very uncomfortable and unprofessional place. plus the building is run down and very unpleasant. do NOT recommend!! Do better! vlada tailoring!!!

Expensive dress pants required significant alterations. The result was remarkable. The price was…read morevery reasonable for such professional service. Friends' recommendations got me in the door, my experience there will bring me back.

Definitely recommend tailoring from these ladies! I have gone here for tailoring on quite a few…read moredresses! Got a typical bridesmaid dress taken in, seam evened and leg slit fixed. Had a short summer dress taken in. And a Nigerian bridesmaid dress taken out. All the work has been very high quality and affordable.

Don't go here. My expensive cost was ruined and I can never get it replaced. I'm not one to leave…read morebad reviews but it was honestly that bad. FYI I only got dry cleaning done. It wasn't even alterations and they still managed to ruin my coat.

Can't comment on the dry cleaning, but the lady that owns & operates Lee's dry cleaning is amazing…read moreat clothing alterations. I had a tough assignment to increase the length of my motorcycle pants by 4". Supplied some material and she did an outstanding job! Quick and friendly service. Excellent!

Lee's Drycleaning shrunk one of my sweaters. It shrunk so much I could not fit it over my head. The…read moreowner (Lynn) refused to apologize and reimburse the cost of the dry cleaning. She tried to gaslight me, stating the sweater did not shrink. When that didn't work, she victim blamed me, stating the sweater was not supposed to be dry cleaned (Notably, it is a dry clean only sweater, which they had dry cleaned before).

Very expensive. Mostly good quality but some big mistakes…read more I felt that they didn't listen to what I needed. Probably good to see on a button or for a simple hem.

Had a zipper replaced on a favourite leather jacket. Looks and works better than original when it…read morewas new. Can't beat the prices.

I love Wai's! Their attention to detail is only bettered by their friendliness. I've been going to…read moreWai's for 10 years and I'll probably go for 10 more because i am not getting taller and I'm always in need of hems!

The company has very friendly staff, good service. will recommend for sure. on time work schedule…read more pd deep south

I've been coming here for a wide variety of alterations for MANY years. I've never had an issue…read more(and I'm picky). Quality is great, pricing is fair and she is BUSY (which also validates her work is good). I always recommend Olga to anyone needing alterations.

Friendly, fair pricing and good quality work. Not that anyone cares what anyone has to say on yelp…read morebut I just thought the review that was in here was unfair.