I have been a patient here for several years and have always been treated in an excellent manner…read more My doctor and his staff, and the office staff in general, are caring, very knowledgeable, and always seem to go above and beyond for me. So glad I found them!

If I could give 0 I would I'm so annoyed and havent even made it into the office the phone staff is…read morea joke I had her on mute and she thought she was on hold and was talking crap the entire time and she didnt even say her name or anything. Little to her knowledge I work in medical for United healthcare as well so I know quite well how the insurance works and she was giving me false information because it was close to closing time and I'm thinking she didn't want to schedule the appointment. It's disappointing you lost a patient because of your scheduling team hating their job...

My visit with Dr. Lynn Cosentino, MD, and her staff was excellent!…read moreThey took me in almost right away after a bit of form-filling. The staff was clear about all the questions and processes and kept everything moving in a nice rhythm. They did multiple checks/tests and will follow up with me on some items over the customer portal but provided all the feedback I needed immediately. I highly recommend this office, staff, & doctor!

Right off the bat - it is super convenient. Secondly the support staff is very helpful and nice…read more The doctors are top-notch. Very nice facility that is local and welcoming.

So far my review is I was impressed. I'm in Florida from out of state and my shoulder is acting up…read moreafter a whole lot of helping people move the last couple weeks. I finally googled an orthopedic walk-in as we have them at home and I didn't want to get the flu or something else from a standard walk in. I called their number to see if the office close to me had walk in hours and they said no only Manderin office so they took my info to make a patient record for me and I drove over. Got there about 11:15 and they let me know Dr Brown was also seeing scheduled patients so it probably wouldn't be until 1 that I saw him. No problem I had expected a longer wait. They took X-rays right away and then someone did intake on me and back to the lobby I went to wait. About 1230 got called back to the room and he came in about 5 min later. He did some tests on my range of motion and suggested PT two times a week and to heat it and maybe take some Tylenol or Advil. If the pt doesn't improve the situation then they scheduled a follow up with a dr close to my place for 5 weeks out. Still waiting on the call to schedule PT about 15 hours later. Will update the review if I have any issues scheduling that!

Maybe I went on a bad day, but I had an appointment at 2:15p and didn't see the doctor until…read more3:40-3:45ish. I had overheard that he was running about 45 minutes behind from other patients who came in after me and that was really unacceptable. I'm not sure what happened during the day but when he did see me I didn't feel rushed. He took the time to listen to me and examine my thumb to see if there was something wrong with it. I was fitted with a brace, prescribed some NSAIDS, and have a follow-up appointment set for a few weeks away. I'm not sure that I want to come back to this location though. I'll see how my thumb does.

Great staff! I called to make an appointment and the front desk was so accommodating and told me to…read morecome in now. The insurance and in-processing was quick and I was called back in less than 10 minutes. Dr. Caudill was very kind and wonderful. I highly recommend this clinic. They are a very caring staff, accommodating and the office was so clean.

First off, I don't normally even take the time to make a review. However, their care was so…read moreexceptional that I had to. My phone call was answered very fast, questions were answered and was met with kindness. I got into a room within 10 minutes and was out of the office in about 20. Very efficient, kind, informative and not money hungry. LOVE this place and will be my new go to!

I was crying and in so much pain and it took them three hours to give me a Tylenol and to be…read morefinally seen by the doctor. When I was finally discharged, I was not given the Referral or the steroid I was supposed to get. If you want to sit for a long time and deal with slow staff with no follow-though, then come here.

This entire time in quarantine, I've been telling my kiddo please don't jump off tables, chairs,…read morestairs, you get the drift. I mean normally I'd tell him that, but with a global pandemic going on, I really didn't want to make a trip to the ER. Friday we were going to go to the beach, but he opted to spin, then hit his head. After a call and picture sent to a teladoc, we were instructed to call our pediatrician to see if they do stitches (newsflash, they don't). So we had two options, either take him to an oncall place or we could go to the ER. We wound up going to the Wolfson's ER near the Town Center. I checked on the website on the way down there that there was only a six minute wait. Surely, that wasn't the case, because when arrived, the entire parking lot was jam packed. We put on our masks, walked in, where a woman greeted us in a mask and took our temperatures. She asked what we were here for and we told her most likely stitches. I went to the front desk and checked in. Everything was done electronically on an ipad, but the woman at the desk was nice and disinfected the tablet prior to me using it. She said they were only allowing one parent per child, we could wait in the waiting room, but once they called us back, one of us would have to go out to the car or stand outside. We waited no more than two minutes to be called back. It was game time. My sweet baby boy had a boo boo and I wanted to be the one to comfort him. Guess what? When we asked who he wanted to go back with him, he said daddy. Insert broken heart here. I wound up tearing up, telling him to be brave, and to call me if he needed anything. Forty-five minutes later he was patched up, with four stitches, a toy the nurse gave him, and a promise from daddy that he'd get a dinosaur toy. Pros: -Staff was super nice -Efficiency of office -Cleanliness of waiting room -Ability to make a scared kid feel somewhat OK Cons: -My ability to take things personally Tips: Remember one parent per child during COVID

Incredible staff with great communication! Rachel and Madison at the front desk are so welcoming…read more Rachel sends out helpful reminder texts for appointments. The business is clean and well lit. I especially like the DOT app that helps with at home pt. I have had 12 sessions with Dr. Sydney and I can't recommend her enough. My lower back and hip feel so much better and my core is getting stronger every week! The personalized sessions of pt are the best I've had in Jacksonville. I highly recommend Direct Orthopedic Therapy.

Ive had a great experience, not once but twice now. I originally had PT with Direct Orthopedic…read moreafter my rotator cuff repair a couple years ago. Recently I had a fall and fractured my arm. After 5 surgeries I am finally home and working with DOT to get full use of my arm back. Madison in the front office was very easy to talk to and she knew exactly what to say to put me at ease and know what to expect each step of the way. The physical therapists have been amazing and even able to come to me in my home when I haven't been able to get to the clinic. From start to finish I've had a great experience and would highly recommend DOT for help with recovering from surgery, injury and to prevent falls like I have.

Dreadful environment. Appointment with Dr. Dustin Lang (Riverside), young man in waiting room next…read moreto receptionist window coughing up gobs of mucous every two minutes; elderly man across from him coughing continually with two fingers raised in front of his mouth; elderly man next to me nodding off. Plus nasty arbitration agreement, and "if you give us your cellphone we can use it to market our services". After 35 minutes I cancelled; spare yourself. John M.

Dr Morganthal did my weight loss surgery in July of 2014. He was wonderful, I couldn't have asked…read morefor a more skilled, kind and professional MD. Flo in his office is the BEST She is the glue that holds things together for him. She is on top of every thing.

I scheduled several appointments well in advance. Appointments were rescheduled four times by the…read morecenter because the doctor would not be available. Apparently no other doctors were available to substitute. Patients have low priority. Everything revolves around the doctor. Find someplace else.

Dr. Cunningham and his staff are amazing! They were so understanding when I was nervous about my…read moreprocedures and reassured me when I needed it. And they were always available with any questions or concerns which meant a lot to me. I highly recommend them!