I needed my father moved into a senior living community immediately. I imagined it would take at…read moreleast a month if not longer. Ron Passaro responded to me and was on top of my request from day 1. I was in town for only 1 more day and he arranged for us to visit a place that checked our boxes that day. In under a week my father was able to move in. Ron made miracles happen. Ron was honest, he worked within my father's budget and it was a very positive experience that exceeded my expectations.

Ron goes above and beyond to help families find the right fit for their loved ones. We had a very…read morecomplicating situation and he went to extraordinary lengths after the LA Fires to let us tour places that were still evacuated. And ask him to tell you what creative and compassionate lengths he went to helping families visit their loved ones during COVID.

The avocet is a beautiful place. Probably the best in Los Angeles- with the pool and lovely new…read moreapartments. However the dining room service has deteriorated markedly under the new ownership. They fired many lovely wait staff. We waited 1.5 hours-90 minutes for the dinner we ordered to be served. The food that came was cold. So we had to wait another 15 minutes. I have a young son- so while we had a dinner reservation for 5:45 I barely made it home in time to get him to bed by 9. Very disrespectful of the folks dining there. I had heard residents complain- but hadn't experienced things being this bad until now.

I went to dinner two nights ago as a guest of one of the residents and we waited more than an hour…read morefor our orders to be served. Two orders were cold. Carried my plate back to the kitchen entrance to complain and then waited another 15 minutes before it arrived back at my table. The food was high quality, but who in their right mind would sit for an hour to eat there. New management take note -- your dining room is a disaster!

My mom was a resident in the Neighborhood, which is where family members with dementia live. She…read morelived at the Belmont for four years during which time we was cared for with love, kindness and enthusiasm from everyone who worked there. The staff, from the director to the Pals and the kitchen staff -- are so amazing. My mom just passed away last week, and I am writing this as a thank you to the many people who made my mom's life as pleasant as they could. My mother was a cantankerous Jewish woman from Brooklynn who always found things to complain about in life, and she never complained once about anything at the Belmont! I only have praise for Belmont Hollywood. I cannot recommend this place highly enough.

For the last couple weeks I've been touring facilities in search of a permanent home for my…read moregrandmother and so far this place stood out for a number of reasons. First, the staff were incredibly welcoming and kind. Second, the facility was impeccable--the rooms, hallways, bathrooms, dining room, etc. They were kind enough to offer us a meal which was phenomenal.

Sakura Gardens was for decades established, operated, & owned by a Japanese American organization…read morecalling itself Keiro- through donations given by the Japanese American community in Southern California dating to the early 1960's. Keiro- in Japanese means "respecting the elderly", and it bought the Jewish Home for the Aged in 1974 since more Jews were leaving Eastside Boyle Heights for the Fairfax district & parts of the San Fernando Valley. Keiro- wanted to use the facilities to create a culturally sensitive retirement home where the Issei/immigrant, Japanese speaking seniors would find a comfortable environment where they could use their primary language, eat familiar food, & be understood in a cultural environment sensitive to their needs. I feel Keiro- did a good job in meeting their stated goals. But in 2015 Keiro- did an about face in taking an active role in caring for Japanese speaking seniors by selling the Keiro- complex to Pacifica Company without any advance notice to the Japanese American community and without any input or opinion since after all, the donations by Japanese Americans in the past made it possible to purchase the site in the first place. The agreement to sell Keiro- to Pacifica was predicated on Pacifica's promise to keep the same culturally sensitive retirement system for 5 years, but there is no guarantee thereafter. It is rumoured that Pacifica would resell the Keiro- property for profit and that could mean the elderly would be forced to move and find another suitable retirement home which would be an extreme burden on the remaining elderly. What happened to Keiro's mission statement to respect the elderly? I suspect greed. Keiro- was sold for $41 million. Now the Keiro- board has way more wiggle room to manage the money as they see fit with minimal oversight. (wink, wink) The Keiro- board keeps repeating over & over about how they will use the money to improve the lives of the Issei, but so far it seems very superficial. Sakura Gardens still retains the same staff due to the provisions in its sale. However, costs are going up from what I heard from some residents. Care is still similar with Japanese food options, Japanese speakIng employees, but I notice that many volunteers have stopped coming to what is now Sakura Gardens either in protest to the sale of Keiro- or to the fact they are not as actively welcomed on site. Care at Sakura Gardens still seems to echo the previous care by the former Keiro management, but many of the present residents feel uneasy about what will happen at the end of the 5 year period. The present care at Sakura Gardens is about a 4, but the Keiro- Organization gets 0 stars for its traitorous selling out of a major Japanese American institution that is still critically needed today. Greed does strange things to people even to the detriment of their own kind. Looks like Nikkei Garden in Arleta is the only other option in terms of a wholely Japanese American owned senior care organization. PS Many of the staff are still trying to maintain good service & morale, Ryo-ko Teramoto being one of the stalwarts.

I had to suddenly move my mother out of her home she lived in for over 50 years. I had no idea what…read moreI was gonna do. After searching for homes that fit my mother's needs, I came across Sakura Gardens. Tomoko and Daniel were so helpful in the process of admitting my mother who was extremely reluctant as you can expect! My mother has been in Sakura for almost a year now and she has acclimated quite well and seems to have a nice group of people to socialize with. I am so appreciative we found her a place where she is safe and well taken care of. The key is communication and Sakura does a good job at maintaining that.

I've enjoyed living at Hollenbeck Palms for 17 years now. I like the fact that it's a one-off, not…read morepart of a chain. It's not-for-profit. I can go to the President/CEO's office and have a chat. It's like a village and has 8 acres of grounds (this saved us during CoVid). There's an emphasis on staying active and involved. Activity ideas from residents are welcomed and supported. Hollenbeck offers five levels of care (we're a continuing care facility) so couples with different needs can be on the same campus. In short, it's a community I enjoy being part of and recommend it highly.

Based upon my two months of contact with Hollenbeck Palms, I would highly recommend it to any…read morepotential residents and their family members. The initial visit, the admissions process and the move-in process took about a month; I moved into Independent Living about a month ago. All issues that arose were addressed by the Director of Sales and Communications, the Director of Resident Services and Moving Coordinator, and the maintenance staff; to my total satisfaction. For instance, negotiation with the movers was sticky, but satisfactorily resolved. I was picky about the paint colors in each room, but very happy with the results. My experience moving in has been no different. Maintenance has repaired and installed everything in a professional manner. So far they have installed a fan, Spectrum, mounted bookshelves and replaced a broken garbage disposal. And that's only what immediately comes to mind. I also arranged to have Hollenbeck pick up and deliver all of my prescriptions. And, since day one, I began meeting other residents. They have all been super friendly. It helps to take your meals in the dining room (3 meals a day included) where you can have good conversations. Others have stopped me in the hall to chat ("Oh, you're the new resident with a cat..."). I haven't engaged in any activities yet, but I assume it's also a great way to meet the other residents. I'm very impressed with the staff (caring and of good cheer), the accommodations and the beautiful grounds (8.5 acres). When the time comes when I will need more care, I sense I will feel that I have chosen wisely.

Melrose Gardens was a perfect solution for my clients mother. Ben and the team there did…read moreeverything that I expected them to do and then some. That is not easy to achieve since I place older adults in communities like melrose Gardens. They treated my clients like they expected to be,, with respect, compassion and emphay. I was very pleased with their operation. Kenny Senior Living Advocates

In the past 4 years, Melrose Gardens has gone downhill. I see a high turnover of staff employees…read moreincluding caregivers and managers. They don't have activities like they used to. A couple of years ago they would have multiple activities for the resident's daily. The resident's were smiling and happy looking. Now, when I visit my friends, there's a group of residents that are placed in front of a TV in the entertainment room. They probably watch tv all day. It's really sad to see that they raised the resident's rent, but don't provide excellent service like they used to. I suggest looking for other places besides Melrose Gardens. It's a shame.

Respectful and Compassionate Care I recommend this facility if rehabilitation or long term care…read moreneeds.

Update to my previous review. Still a lovely facility. And I will never forget how amazing everyone…read morewas to her in her first two residences. However.... My mom passed away in November. I found out from a family friend who saw it on Facebook.This person wrote me a lovely condolence note. I had no idea. The billing department had contacted me for payment a day or two before. My sibling was notified but not me. My sibling only would go to see her if she needed medical care and they live a lot closer. I paid the bills i visited and made sure when she needed something she got it. She was on the decline for 4 days. If I had known I would have gotten there as soon as possible. It no one told me and when I talked to the social worker that they give you the number for apparently they notate if they're with family or friends... or if they are alone. And my mom was alone. And that hurts my heart so much. I mean sure. I might assume that if you tell one family member they'd alert the others. But families go through crazy stuff when a parent is passing. Every child should be called. And not just for the bill.

My fiancé's father is 81 with lots of health complications - Parkinson's, diabetes, memory issues…read moreand a recent hip replacement. He needs alot of help and requires 24/7 care. When we decided it was time to find him a place where he could get the help he needed, we had no idea where to start or how to find a suitable facility. Thankfully we found Assisted Living Connections and Jennahway. Jennahway spent time hearing us out and helped us understand our options, and we loved that she clearly had an in depth knowledge of the areas we were looking in and what was available, pros and cons, etc. She even provided a document with advice and questions to ask when we went on tours. We ultimately found the perfect place for our needs and had no hesitation in knowing it was home. Going through this process is stressful, emotional, and time consuming. If I was to give one piece of advice, it would be to start by calling Assisted Living Connections to ease some of these pressures and facilitate the process. We never felt any pressure to move more quickly than our own pace and it was great to have Jennahway by our side. There are so many options out there in LA, let the experts help and support your family to find the perfect fit.

Jennahway is professional, kind, and smart. She anticipated our questions and needs, she has a…read morelarge network and is able to make suggestions to move things along faster. When it looked like my dad would take longer to get into assisted living, she shared a concierge medical group that I could use since our insurance was taking so long to even get an appointment.

I am very pleased with the level of service from Belmont Senior Living…read more They always are on top of everything I need taken care of especially after my cousin who passed away. He was a resident for over 8 yrs and had no issues or complaints about the staff. After his passing they went above and beyond to make sure everything was taken care. All the staff has been exceptional and I could not ask for a better place for him to be at.

Continue breakdown to transportation vehicles and two large shuttles for multiple people where they…read moreshould have one small handicap Access accessible vehicle to shut people in wheelchairs around Los Angeles more swiftly and be able to carry one or two passengers similar to what they are two cars accomplished. A small minivan that is accessible to wheelchairs is very important to rush people to doctors appointments similar to what their cars do for non-ambulatory residence of Belmont Village. I think corporate should look at their budget and the amount of money that's being spent on these larger vehicles they will save tenfold on accelerating the purchase of a smaller minivan that can carry one wheelchair bound. client and one or two clients who can still walk. this would make it much swifter moving handicap people around town. they should not wait till next year's budget. I'd be addressed immediately for the care and financial shavings. Belmont would have moving individuals.

Great place for my mom. She is so so happy there and the service is awesome…read more Thanks Tammie!

Workers are extremely rude to the elderly that stay here. If your loved ones live here, please make…read moresure that you visit them frequently.