This place tells me they are a family business, but run like a huge corporate that must not care…read moreabout people much. I inquired once for placement for my dad and without asking was placed on their email list and started receiving 3-6 emails a week. The "unsubscribe" link does not work and sending them emails and asking them on the phone to stop sending them does not help either. I mark them as junk, but they still come every week. I wish they had the curtesy to stop the emails.

Watching the decline of this facility over the years has been heartbreaking and honestly…read moredisturbing. What was once presented as a safe place for elderly residents has turned into an environment that no human being should have to live in, especially vulnerable seniors who depend on others for care and dignity. From the moment you walk into the building, there is a strong and overwhelming smell of urine throughout the halls and common areas. The facility appears poorly maintained, dirty, and neglected. The conditions are unacceptable for any care facility that is responsible for the health and well being of elderly residents. On the final day we came to remove our family member from the facility, we witnessed feces on the floors and even smeared on walls. It was absolutely horrifying and something I will never forget. Our family member's room looked like it had not been properly cleaned or cared for in a very long time. It was obvious basic sanitation and upkeep were not being handled consistently. No family should have to worry whether their loved one is being kept in a clean and safe environment, yet that became a constant concern for us. What was even more alarming was the lack of professionalism and proper care from the staff. Many employees appeared extremely young, inexperienced, and completely untrained. It genuinely felt like people were simply handed a pair of scrubs and placed in charge of elderly residents without the knowledge, guidance, compassion, or qualifications necessary to care for human lives. The lack of urgency, attentiveness, and accountability was shocking. Instead of empathy and professionalism, our family was often met with rude attitudes and dismissive behavior. We spent years hoping conditions would improve, giving chance after chance because moving an elderly loved one is not an easy decision emotionally or physically. Unfortunately, things only became worse. Eventually we reached a point where we no longer felt our family member was safe there. If you value the quality of life, dignity, health, and safety of your elderly family member, I strongly urge you to look elsewhere. No one deserves to spend their final years in conditions like this. I would not recommend this facility to anyone, and honestly I would not place my worst enemy there. The conditions and level of care we witnessed were beyond unacceptable and in my opinion this facility should be thoroughly investigated immediately

Sweet, caring staff willing to take care of our 97-year-old relative who is primarily bed-bound…read more Instead of just leaving her in her bed, the staff go out of their way to include her in daily activities by taking her to the dining hall to eat meals, including her in activities like bowling, and taking her to the theatre to watch movies or to get her hair and nails done at the salon.

The place is across the street from an Islamic Mosque and a Korean Church, it's hard to find…read moreparking when you're visiting someone at Culver Villa when there are services at both (Fri-Sat-Sat seem the busiest) but fairly easy at any other time. The place is super-clean, the staff very friendly and attentive to my mother-in-law when she stayed here (maybe because we visited often, but they all seemed genuine). They have loads (daily) activities and also takes the residents to go shopping or visit the Indian casinos and to the movies. The food here was so-so, then again, most of the resident's are on medical diets so we're not talking gourmet here. When my MIL passed away, they even had the facility van drive the residents and staff to the funeral service. I would highly recommend this place to anyone looking.

Ronnie and the entire staff are thoughtful and thorough and are very much aligned to the care each…read moreindividual needs in their community

Toured this facility today for a great aunt. Luis Monterossa was the tour guide. He was so…read morefriendly, patient, and informative. No pressure at all. Very clean environment. If you have a loved one who is no longer able to stay in their own home, I would definitely check this place out.

Words can not express the gratitude our family has for Gary and his staff at Westside Quality Care…read moreManor. We had to make the decision this year to put my 90 year old grandmother in assisted/full time care due to her dementia. What I thought was going to be a daunting task turned out to be a seamless process once we came across Gary and the Westside Quality Care Manor. Gary is not only highly qualified in the medical field as a registered RN nurse, but he and his entire staff are caring, loving and have a great sense of humor during what can be a difficult time for families and there loved ones. From the moment we stepped into Westside Quality Care Manor, it was sparkling clean, warm, his care givers were cooking home made food, they were chatting with there residents, and we witnessed family members stopping by to see there loved ones (un announced) which they encourage and was very important to me. At that moment I knew my sweet little grandmother was going to get all of the proper care and attention she needed. They also have a sweet dog named Simba, which they made sure to ask if we liked dogs before allowing Simba into the living area were we would sit with my Grandmother. I must add my Grandma loved dogs and loved Simba. My Grandma was so well cared for during her time spent at this wonderful place, Whilma one of her favorite care givers here always had her dressed in her favorite cozy outfits, and always would wash my Grandmothers hair with the most divine shampoo & Conditioner. This always made my family so happy to know my Grandmas's hygiene was at the highest level. I think I can attribute all of this to the fact that Gary, his family and staff stand by the fact of only taking on 6 patients/residents at a time. This was also extremely comforting to our family knowing that this was a small family run care facility, in which attention to all of there residents were of the highest priority. I want to thank Gary, his entire family & Whilma for taking such excellent care of my Grandmother. My entire family will be forever grateful to you all. Our community here in Culver City is so incredibly lucky to have you all! Thank you from the bottom of my heart. Love, Kali, Maggie, Mike & Bogie

From the owner: The location of this home in this region is ideal in terms of accessibility and nearness to other…read moretowns. The general terrain of roads in this area is good hence making it convenient to move the seniors and guaranteeing them comfort on their way. Hospitals and worship centers are located in the vicinity. We have the best caregivers at Westside Quality Care Manor who provide all the services that are recommended to the seniors. Our team is well experienced in this field and has been equipped with the right skills and training. We are a small community hence it is possible to have enough number of caregivers during a certain period interacting with the seniors and assisting them in various activities. Westside Quality Care Manor has promoted a group home setting whereby the seniors are allowed to enjoy great comfort in our home. Caregivers are assigned to seniors and organize interaction sessions with seniors. This is important in promoting a friendly community as well as improving the

Absolutely wonderful facility. From the moment I walked in, I knew it was a true home to many. From…read morethe staff, to the adminstrator, and the homecooked meals, it was a place I felt comfortable in, instantly! They truly care for their residents and the work that they do. I would recommend this community to anyone.

Hilda and her staff and family are so lovely. Do not bother looking anyone else to take your loved…read moreones, Hilda's home is full of love and joy!! I am so happy that my husbands family took Auntie Jane there, she was very happy with all the help, she said the food was delicious and Hilda and her staff always welcomed us in for frequent visits to see Auntie. Thank you Hilda, for everything you did for our Auntie Jane (Best known as plain Jane)

Outstanding board & care facility in West Los Angeles. Hilda and her staff are some of the most…read morekind and caring people we could have ever hoped for in caring for my elderly aunt who suffered from dementia. We chose a board & care over a typical nursing home environment because we wanted our loved one to feel at home. The home is spotless, the meals are amazing and the level of care is 2nd to none. Hilda, you made a truly difficult time for our family not only bearable, but seamless. We are eternally grateful to you and your lovely staff for caring for our sweet Aunt Betty in her final chapter. God bless you!

I am the DPOA for a dear friend. I was the one who initially looked at the facility. the dining…read moreroom is very nice. they have a Chef preparing delicious meals. The staff is very attentive. I was given a choice of rooms for my friend and picked the perfect one for him. After two other facilities where he was extremely unhappy with, Terraza has worked out really well. I often have a meal there too. and am very pleased with what they serve.... The neighborhood is also nice and quiet.... This is a good place....

I come here to volunteer 1x a month for 2 hours with LA WORKS. We play bingo, give manicures, and…read moresit and talk with residents. The place is well maintained and looks new on the inside. Free water and tea as well. We only saw the game room, dining area, and the beverage area. It looks like there is some kind of mtg room or screening room too. Staff was very friendly and nice. I did not see any parking but I found a street parking spot. Worst case, park at VONS and cross the street. The residents were fun, chatty, grateful, and happy which speaks well to the place. Can't wait to go back again next month. I met some really cool volunteers.

I took a tour of Ivy Senior Living, specifically the memory care floors and was impressed. It's…read morereally quite lovely and the folks I saw there seemed engaged and happy. I would love to bring my mother here as I think she'd really benefit with all the social interaction but it's not feasible for us financially at the moment. It's nice to know that Ivy is a good option if and when it's not possible for family to look after my mom. I do wish it were a bit more affordable but there's so much that goes in to caring for someone with Alzheimer's that the cost seems justified just not accessible to everyone I'm afraid. The staff there are second to none and were so friendly and accommodating the whole visit.

give a shout out to kitchen stuff they do so much and always are on time I really give a shout…read moreout to Wanda for her outstanding work. a wonderful person and has great work ethic.

I would just like to shout out roze room for their great services as I was a caregiver and rozeroom…read moregave hospice care to my patient and performed every procedure needed to be done in a timely manner and made sure when I ordered supplies I received everything needed they made all visits accordingly and my close work was with a nurse by the name of sharonjoy and a social worker by the name of renita who were both phenomenal in what they did on their visits. My patient passed and I really miss those ladies. They worked with patience, respect, and dignity.

Don't be fooled. Horrible nurses, no compassion! Ugly hearted people, no character whatsoever! They…read morekilled my husband with high doses of morphine and other chemicals they injected into him! May you all rot in HELL! Criminals under the guise of hospice "care". Especially Isaac, those machines made loud noises all night long, so poor James did not get a good night sleep before he died. Why?